university of california libraries n ext -g eneration t echnical s ervices martha hruska, chair,...

University of California Libraries

NEXT-GENERATION TECHNICAL SERVICES

Martha Hruska, Chair, NGTS Management TeamEmily Lin, NGTS Communications Manager

LAUC Spring Assembly, UCSC Extension Silicon ValleyMay 10, 2012

Why NGTS?

• Estimated total non-roman backlog: 81,979 (Enterprise Services report, Sept 2010)

• Estimated special collections and archives backlog: 13.5 miles (New Modes for Access report, Sept 2010)

• 2011: 1.8 trillion GB (1.8 ZB) of data created, more than doubling every 2 years (2011 IDC Digital Universe Study)

Why NGTS?

“Success will be measured by... more resources made more discoverable, reduction in redundant work.”

Why NGTS?Getting information they need, when they need it

What is NGTS?

• Collaborative Collection Development

• Collaborative Technical Services

• Collaborative Digital Initiatives

• Financial and Technical Infrastructure for Collaboration

A New Model for Working Together

Some Guiding Concepts

• Transformation is an evolving, phased process, with occasional big leaps. Quick wins early and often are essential.

• Cost savings and cost avoidance are strategic.

• Focus on implementation and action vs. more study.

• Continuous vetting happens throughout the process and at all levels to keep all informed; communication plans are key.

• Draw members from existing ACGs and other groups, and leverage local experts for system-wide benefit.

• Continuously assess, revise, and adjust the NGTS implementation framework.

Project Management Working Group

• 8 members; 1 assigned per POT and overall PM (Joan Starr, CDL)

• Recognition of significant project management needs; NGTS multi-faceted, multi-phased

• Document, share resources and best practices for project management in UC Libraries

Communications Manager

• Develop communication plans to provide timely, consistent messaging

• Identify audience-specific messaging

• Engage, broaden participation; enhance our knowledge about next-generation services

Photo courtesy of Bancroft Library

http://ucngts.tumblr.com

Collaborative Collection Development

POT 7 - Develop a system-wide view of collections and transform collection development practices

TASK CURRENT STATUS

Track shared collection development commitments

Current Inventory of UC Cooperative Collection Development Activities posted on CDC website February, 2012

Recommend strategies for collecting traditional & non-traditional digital collections system-wide & multi-campus

Pilot project(s )for POT 6 Q2 2012

Pilot project(s) for POT1 Q4 2012

Redefine the roles and responsibilities of UC bibliographers

Lightning Team in process Q2 2012

Collaborative Technical Services

POT 2 – Transform Cataloging Practice

TASK CURRENT STATUS

Implement consortial shelf-ready program

Drafted, to be submitted Q2 2012

Define UC Cataloging Record Standards

BSR, collection level record drafts under review Q2 2012

Collaborative Technical Services

POT 5 – Maximize the Effectiveness of Shared Cataloging

TASK CURRENT STATUS

Assess SCP record distribution Completed, report to be reviewed Q2 2012

Evaluate SCP decision-making structure and priorities

In process, Q3 2012

Collaborative Technical Services

POT 6 - Develop system-wide collections services staffing

TASK CURRENT STATUS

Existing shared staffing agreements and projects

Inventoried Q1 2012

Existing and needed tools in support of TS operations

Inventoried Q1 2012

Eliminate current backlogs Backlog inventory Q1 2012Propose pilots Q2 2012

Identify models for shared collection support services with POT 7

Identify pilot projects Q2 2012

Collaborative Digital Initiatives

TASK CURRENT STATUS

Submit DAMS requirements Q2 2012

Investigate DAMS software products: build vs acquire

Q3 2012

POT 1 – Build the system-wide infrastructure to support digitized and born-digital collections

Collaborative Digital Initiatives

TASK CURRENT STATUS

Deploy Archivists’ Toolkit system-wide

Q3 2012

Define minimal collection record specification

Q3 2012

Implement More Product Less Process practices

Q3 2012

POT 3 – Accelerate processing of archival and manuscript collections

Financial and Technical Infrastructure of Collaboration

TASK CURRENT STATUS

Deposit account system Implemented and assessed Q2 2012. Will continue to monitor

Library Financial Data Best Practices

Drafted and under review Q2 2012

SPOT 2 – Develop a stable funding model for system-wide work

Drafted and under review Q2 2012

SPOT 3 – Monitor national developments in ERMS, Databases of Record, ILS

Ongoing

POT 4 – Simplify the recharge process

Questions??

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