up and running software, inc. - what 500 clients taught me - peter hanson - ames it collaborative...
Post on 20-Jan-2017
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What 500+ Clients Have Taught Us
(Presented to the Ames IT Collaborative on 2/13/14)
Peter J. Hanson, CTO
/Plan
We Build Software
Est. 1995
Virtual
Growing
Our engineers trying to design
/About Us
/Clients (some)
/Tech (some)
/Tech (some)
/Teachings/KnowThyCustomer
/Teachings/KnowThyCustomerKn
owTh
yCu
stom
er
/Teachings/Process
Source: www.cprime.com
/Teachings/Process
/Teachings/Pictures
/Teachings/Pictures
/Teachings/Pictures
/Teachings/Pictures
/Teachings/Pictures
type “programmer” in google image search
/Teachings/[forthcoming]
/Teachings/[forthcoming]
type “programming” in google image search
It’s not:- An “Army of One”- The code
It is: - A collaborative effort- Software that helps people
/Teachings/[forthcoming]
/Teachings/communication
type “communication” in google image search
Sources: www.nextiva.comwww.guerrillaonline.comwww.atlassian.comwww.thevarguy.com
/Teachings/communication
/Teachings/communication
Source: www.ecommercesystems.com
Source: www.dawnofthenewage.com
/Teachings/communication
/Teachings/communication
/Teachings/Iron Triangle
/Teachings/Iron Triangle
/Teachings/Iron Triangle
/Teachings/Agreements
/Teachings/Decision Strategy
• FocusCustomer Happiness
• HowKnow Thy CustomerAdapt to EverythingCommunicateHave Perspective
/Teachings/Distilled
What didn’t make the list, which you thought would be on there? Please think of 3+ things.
AND/OR…
What would be on your list? Please think of 3+ things.
Please take 120 seconds to make your list.
/Questions
A million thanks if you’d email, anonymously or not as you wish, your thoughts to me. (peter@upandrunning.com)
What I will do with them:Learn something.Compile the list. Email it out to the Ames IT Collaborative list (and
you if you haven’t joined the Meetup group…yet)
/Action
Questions Comments
STONES?
/Logout
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