using communications to manage natural disaster response

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Nick Miller, Head of Sales

SpeedCast Pacific

April 2016

Practical Comms Applications for Disasters

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Agenda

Definition Types of Disasters Approaches Real Life Case Study Examples Products and Services in a Disaster? Ways to Improve More Real Life Case Study Examples

Disaster - Definitions

Wikipedia – “A disaster is a serious disruption of the functioning of a community or a society involving widespread human, material, economic or environmental losses and impacts.

…disasters can be seen as the consequence of inappropriately managed risk. ”

Oxford Dictionary – A sudden accident or a natural catastrophe that causes great damage or loss of life

Disasters… Unpredictable & Uncontrolled

Fiji Cyclone

Christchurch Earthquake Japanese Tsunami

Disasters… Man-made

Civil Unrest, Riots; unfortunately still a possibility

Fibre breaks Human Error Critical Infrastructure can be

effected significantly

Communications in a Disaster…

• Key approaches;1. Immediate Response / Emergency Communications2. Restoration and Recovery Efforts

• Voice & Data Communications is often only via satellites

Communications in a Disaster…

Satellite is used in both cases to assist emergency & aid workers, volunteers & network restorers as they slowly bring terrestrial infrastructure back online; Weeks, Months until suitable power.

Real Life Example – Christchurch Earthquake

Location – Christchurch, NZ

Disaster – Earthquake

Customer – Urban Search & Rescue (USAR)

System – AutoPoint 1m VSAT

Service – SpeedCast + Eutelsat

The Need - USAR: “Ring of Fire”

Solution - SpeedCast Combined Coverage

Powered by:

An example of how we provide Disaster Recovery Services

Urban Search & Rescue Squad – Ku 1m

Can be Non-climatic PPC-1 was recently interrupted through a break. A large amount of PNG connectivity was offline.

Disaster Types… Unplanned

Case Study Example – PPC1 Fibre break Real Life “Disaster” effecting a whole country SpeedCast was able to assist one of PNG’s main ISPs to remain

online through a large ramp-up with our partner O3b; a fantastic co-operation and flexibility.

ANY communications is better than NONE, so a reduced availability will often be accepted over nothing.

Key Message = Effective backups are ALWAYS required.

Port Moresby

Products & Services in a Disaster

Disaster Response Satellite is delivered in two methods;

1.Usage based L-Band terminals or

2.Unlimited use Ku/Ka-Band/C-band VSAT

Both deliver voice and data capability

L-BAND: Mobile Satellite Services (MSS)

L-Band Handheld Satellite Phones & Data Devices deliver voice and in some cases narrowband limited data (<80k) on phones

Larger devices up to ~500 kbps

All come with GPS, SOS Emergency & robust designs

Inmarsat – Voice

Ruggedized Sat Phones: IsatPhone Pro & IsatPhone 2 Secure Docking Stations Longest talk time & battery

life

Inmarsat Coverage – Global except poles

I4 Series GEO

Iridium – Voice & Narrowband Data

Hardened Sat phones; Iridium 9555 & 9575 Extreme

Iridium GO – Use your smartphone for VoIP calls and texting through this 30m Wi-Fi hotspot; global connection for voice and data communications on up to five smartphones, laptops or tablets; 22 kilobits/second data

Iridium Coverage - global

66 satellite LEO fleet

Thuraya (not as effective in Pacific)

Ruggedized Sat Phone - XT Secure Docking Stations “Satsleeve” for Androids and

iPhone; turn your smartphone into a satphone

XT Hotspot

Thuraya Coverage (Limited)

Thuraya (UAE) GEO Fleet

Latest Developments in MSS

“Hotspot” setup to allow connection of multiple smartphones via wireless, and utilise the satellite transmission path to carry the voice/text/narrowband data

Good for VoIP & Narrowband Data applications. Examples:

IRIDIUM GO

INMARSAT ISATHUB AND ISAVI

THURAYA SATSLEEVE + XT HOTSPOT

L-Band Data Terminals

L-Band Data terminals such as INMARSAT BGAN and THURAYA IP units are the most portable and effective limited means for “instant” communications. Limitation exists around the throughput and cost.

Most terminals provide up to 512kbps or thereabouts.

All are Pay As You Go, with variable costs from US$8/Mb to $20/Mb

GPS, SOS Emergency & robustness

Portable BGAN Data Terminals Vehicle Mounted BGAN Thuraya IP

Emergency L-Band Examples

50 Satphones provided for UN Agency

Delivered in specialised Cases

Fully Managed

VSAT Typically VSAT gives you an always online

solution unlimited use, via satellite for a fixed price per month

Accessibility defines size and style of antenna

Emergency VSAT examples

FLYCAST™ Manual

FLYCAST™ Auto

FLYCAST FLYAWAY™ FLYCAST TRAILER™

Emergency VSAT examples

1.2m Ku Band manual antenna Field Communications Unit (FCU)

Accessories Box

Accessories Boxo 4W BUCo LNB x 3o AC-DC PSUo RG6 Cableo Handheld Meter

Field Communications Unito iDirect X5 Modemo Wireless DECT phoneo RJ11 phone jack + 2 x RJ-45 portso Wi-Fi via 802.11 g/n with 30-80m rangeo Ruggedized, weatherproof case

Emergency VSAT examples

Case Study Examples in use – Cyclone Yasi “The SpeedCast FlyCast satellite system supported our fire operations in both Cardwell and Tully in the immediate aftermath of Tropical Cyclone Yasi. We were in a situation where we had initially no power or communications and the system allowed us to communicate and effectively manage tasking, resources and damage assessments. Just today, the system is being moved into our base of operations where we are providing support to Red Cross and a number of other agencies that will provide a wireless network for all to use. The system has been of great advantage to us during this period and supplemented our existing systems well“

Steve RothwellAssistant Commissioner

Combined Coverage: Ku/Ka Band

Powered by:

SpeedCast operates a communications network comprised of space segment on 40 different satellites and 30 teleports

Combined Coverage: C-Band

Powered by:

SpeedCast operates a communications network comprised of space segment on 40 different satellites and 30 teleports

Independently researching and developing the “best fit” solutions for customers across the Pacific – supplier and technology agnostic

Everything Satellite, to Everyone, Everywhere (One Stop Shop)

– GEO; Intelsat, SES, Eutelsat, AsiaSat, ABS, Apstar, INMARSAT Global Xpress

– MEO; O3b

– LEO; Iridium, other MSS & M2M

– Lower costs through our scale

– Seamless Managed Services (VSAT, O3b, L-BAND)

Complementary GEO, MEO & LEO Technology

Recent Example in Fiji

Immediately following the Disaster…

The effected population “look to local providers to provide and keep up the communications channels”

Local service providers need “instant network units for own storage and deployment”

“the reason we don't want to be renting the unit every time there is a cyclone because during major disaster situations we have prolonged flight disruptions - therefore our main motive is to buy the units outright and keep it on ground here and quickly deploy as and when required.”

Ways to improve

BE PREPARED LOCALLY (Satphone + VSAT)

– Field Communications Kit

– Keep Training & testing up to ensure operation when required

KNOW WHO TO CONTACT

– List of Service Providers & Options; Disaster Recovery Plan

Hi Steffen,

We got the service up and running on Vanua Balavu on the 25th. We only deployed one of the two vsats as there was no feasible second site with logistical support. Your NOC team has been great to deal with and has provided excellent support.I believe we are planning on decommissioning the link

around the 20th depending on NZ defence force availability.

When the dust settles on this deployment I will touch base with you to gain understanding on a few points and explore options for future deployments. Thanks for your help. Once again a speedy efficient service.Kind regardsCliff

Real life example

Location – Vanua Balavu, Fiji…

Customer – Vodafone New Zealand Foundation…

Disaster – Cyclone Winston System – 1.2m VSAT Service –

SpeedCast + Intelsat IS18

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Vanua Balavu

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VSAT Packed and Loaded…

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Immediate setup to get comms…

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Commissioning the VSAT…

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Setting the dish…

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Connected…

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Registration & Calling

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Training for a relocation

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Training and upskilling

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VSAT relocated

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Communicating with the outside world

Māuruuru roa!