utilizing effective operational audit solutions

Loss Prevention, Auditing & Safety Conference 2009 Title Sponsor:

Utilizing Effective OperationalAudit Solutions

Katina Terry & Michelle Michael

Obtaining this Audit Software:

Productive Time Reduction

Effective Tool for our Business Partners Opportunity

Utilizing an Additional Tool for LP

LP Software & Abercrombie & Fitch, Co.

Business partnership since April 2005 Utilizing both Case Management & Audit solutions

Audit Software Capabilities :

Time Reduction Efficient & Effective

Identification Consistently

Utilization by LP & Store Operations:

Daily Visits (Unless an Investigation must be completed) Conference Calls

Performance Evaluations Training Tool

Pre-Audit

Revising Audits

Audit Guidelines/Expectations:

95% and above 79% and below

95% and above 60% and below

Audit Revisions:

Importance of audit question revisions Change completed quickly

Communication of revision No changes to previous question/changes

to previous question

Utilizing the Reporting Tools:

Accessibility Monthly Reporting

Reporting Available

Abercrombie & LPMS-Audit

Audits Managed by Abercrombie

Holiday Audit LP Scorecard LP New Store Opening

Checklist Audit LP Flagship Audit LP Safety Audit

Other Audits managed Self Audits Safety Audits Operational Audits Pricing Audits

What Audits Work Best?

LPMS-Audit works well with any scored/non-scored audit.

Audits that need to be managed through it’s entire lifecycle

Audits that need have issues to be resolved/managed

Most requested question types: Yes/No questions, Range Questions, Sample count Questions

Sample Audits

Loss Prevention Audits Safety Audits Operational Audits Checklists Pricing Audits Inspections

LPMS-Audit is flexible Configure your own

questions & scoring Existing Audits can be

imported from existing Excel/Access files

Stores can perform self audits

Stores can complete “Action Plan” items on-line

Import KPI information directly into the audit

Our Success:

Proactive Training Create Action Plans

Accountability Revisions/Changes due to our business

needs

Our Opportunities:

KPI Auto Scheduling of audits

Mapping of Audits Off-line Functionality

Store Managers Completing Self Audits

Customized Dashboard

Mapping Audits

Scheduling Audits

RE-Audit With Task Management

Question & Answer