v 0.31 ra online service prototype user interface screens

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RA Online Service

Prototype User Interface Screens

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What’s Covered?

• Appearance - layout, colours, text style

• Navigation and menus

• Product selection

• On-screen dialogue

• Error handling

• Help

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Note

• This callout box is used to draw your attention to a feature shown in the slideshow:

• It will not appear in the working software.

Feature to highlight...

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The RA Online Services Home page follows...

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Online Services

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Search

Welcome

Select a product

If you know what you are looking for, use the menu on the left to find it.

Select from the options below if you need help in finding a product.

I am interested in:

Radio licences

Notifying the RA about:EU conformity with the R&TTE DirectiveRadio or television interference

Other products

Already registered with RA Online Services?

Log in if you are an existing customer of the RA and have registered through the Government Gateway.

Log in

New to RA Online Services?

Look at the benefits of registering:

• online access to a wide range of RA services• fast processing orf requests• protected access and information security• personalised account area

Register for RA Online Services

Disclaimer | Copyright | Contact

Links to licence product selection page.

All data entry and transactions take place over secure site.

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Online Services

Search

Disclaimer | Copyright | Contact

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Welcome

Select a product

If you know what you are looking for, use the menu on the left to find it.

Select from the options below if you need help in finding a product.

I am interested in:

Radio licences

Notifying the RA about:EU conformity with the R&TTE DirectiveRadio or television interference

Other products

Already registered with RA Online Services?

Log in if you are an existing customer of the RA and have registered through the Government Gateway.

Log in

New to RA Online Services?

Look at the benefits of registering:

• online access to a wide range of RA services• fast processing orf requests• protected access and information security• personalised account area

Register for RA Online Services

Maritime

adio

Public Mobile Radio

Fixed Services

Satellite Services

Supplier Licences

Private Mobile Radio

Menu links to licence product groups as alternative to on-screen links.

Search for those who know what they want.

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Private Mobile Radio Products page follows...

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Select a Product > Licences > Private Mobile Radio

About

Private Mobile Radio (PMR) is used to pass messages to, from or between mobile units, for example people or vehicles. It is solely for business use and is not intended for personal communications, hobby or leisure activities. The system will alert, inform or communicate with people by means of coded bleeps, data or speech or a combination of these. The products below vary in their coverage.

On-Site Private Mobile Radio Licence

Licence for a radio service with coverage only within the premises or perimeter of a site that is completely under the user's control. Typical uses are within offices, hospitals, industrial areas and shops. Coverage up to 3km.

Wide Area Private Mobile Radio Licence

Licence for a radio service that transmits messages from a base station to receivers over a coverage area of 3 - 30km. Systems for third party use are licensed separately. Base station details are required for this licence.

National Private Mobile Radio Licence

UK-wide coverage. Base station details are required for this licence.

Info | Apply

Info | Apply

Info | Apply

Disclaimer | Copyright | Contact

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Search

Online Services

More information about the product or go ahead and apply.

‘Breadcrumb’ title trail retains context and allows easy backtracking.

Brief product summary.

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User Guidance page for the Wide Area PMR product

follows...

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Guidance

To apply for the licence please complete these steps:

Disclaimer | Copyright | Contact

1. Add customer details Tell us who you are and add your contact details.

2. Add technical details Tell us about: • Base stations • Spectrum use • Remote control.

3. Check summary, pay and submit • Check the information you have provided is correct. • Confirm payment amount. • Select payment method. • Submit your application to the Radiocommunications Agency.

Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Guidance | Customer Details | Technical DetailsWide Area Private Mobile Radio Licence

Help | Save | Cancel | Clear | < Back | Next >

Online Services

Guidance screen summarising what the user has to do to complete the licence application.

Unused buttons made inactive.

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Typical generic Customer Details page follows...

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Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance | Customer Details | Technical Details

Customer Details > Applicant

Wide Area Private Mobile Radio Licence

To whom is the licence to be issued?

Help | Save | Cancel | Clear | < Back | Next >

Name

Address

Post Town

Postcode

Country

Telephone

Fax

E-mail

*

*

*

*

*

*

*

*

*

?

Confirmation of receipt by RA of submitted application will be sent to this e-mail address.

Boxes marked with * are required.

Question or instruction phrased in non-technical language. Additional context help available.

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After Customer Details are completed the User Guidance

page is re-displayed...

v 0.3 14Disclaimer | Copyright | Contact

Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance

To apply for the licence please complete these steps:

1. Add customer details Tell us who you are and add your contact details.

2. Add technical details Tell us about: • Base stations • Spectrum use • Remote control.

3. Check summary, pay and submit • Check the information you have provided is correct. • Confirm payment amount. • Select payment method. • Submit your application to the Radiocommunications Agency.

Guidance | Customer Details | Technical DetailsWide Area Private Mobile Radio Licence

Help | Save | Cancel | Clear | < Back | Next >

Link to next section as alternative to Next button.

Status of section indicated.

Completed

Access to main sections of the application to aid navigation.

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Examples of Technical Details pages follow...

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Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance | Customer Details | Technical Details

Technical Details > Base Stations

How many base stations do you require? ?

Wide Area Private Mobile Radio Licence

Help | Save | Cancel | Clear | < Back | Next >

Number of base stations

Disclaimer | Copyright | Contact

Facility for multiple base stations.

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Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance | Customer Details | Technical Details

Technical Details > Base Stations

If you require more than one antenna for a base station state the number below ?

Wide Area Private Mobile Radio Licence

Help | Save | Cancel | Clear | < Back | Next >

Base station 1

Base station 2

Base station 3

Add another base station

Disclaimer | Copyright | Contact

Number of antennae

1

1

1

Facility for more than one antenna per base station.

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Error handling example follows...

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Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance | Customer Details | Technical Details

Customer Details > Applicant

Wide Area Private Mobile Radio Licence

Please supply a name for this address. At least one of address lines 1 or 2 must be supplied.Please supply a town/city for this address.Please supply a phone number so we can contact you if there are any problems fulfilling your requirement.The format of the UK postcode you supplied does not appear to be correct. Please make sure that it follows one of these formats: N4 2TR, SL1 1QP, EH11 2XY, WC2A 2XY or BFPO567.

To whom is the licence to be issued?

Name

Address

Post Town

Postcode

Country

Telephone

*

*

*

*

*

*

*

*

*

?

Boxes marked with * are required.

Errors and remedial action required is listed at top of page.

Affected fields are highlighted.

Cause of error:The user has clicked Next but not entered any information in required fields.

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Typical context Help page follows...

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Search

RA Home

Online Services

Licences

Information

Notify the RA

Satellite Clearance

Online Services

Guidance | Customer Details | Technical Details

Customer Details > Applicant

Wide Area Private Mobile Radio Licence

To whom is the licence to be issued?

Help | Save | Cancel | Clear | < Back | Next >

*

*

*

*

*

?

Confirmation of receipt by RA of submitted application will be sent to this e-mail address.

Boxes marked with * are required.

Navigate back to top of screen.

Clearer layout.Hyperlinks to sub sections.

To whom is the licence to be issued?

Individual or Sole TraderPartnershipLimited CompanyPublic Limited CompanyIncorporated AssociationRegistered CharityOther Legal Entity

Individual or Sole Trader Any person may apply for a licence in his or her own name. If the person runs a business solely in his or her own name then that person is known as the sole proprietor of that business. Legally that person is wholly liable for all aspects of that business and all its obligations. Thus the person

CUSTOMER DETAILS Print | Close

Top | Close

Print / Close Help

Name

Address

Post Town

Postcode

Country

Telephone

Fax

E-mail

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What Next?

• We would like you to send us your comments to answer these questions:– What did you like?– What could have been better?

• Please e-mail to e-prototype@ra.gsi.gov.uk

Thank you for your time.