vetit - f&qs · vet we’ve created a useful factsheet to help with the most common questions...

vet

We’ve created a useful factsheet to help with the most common questions about our Practice Management System. Take a read and if you have any queries, just let us know.

We know our stuff and our technical team are really easy to talk to…

Phone: 0345 222 6324 Email: info@vetit.co.uk

Is my data safe? Yes, we run backups every 15 minutes, which is much more frequently than if your data was held on a server

What happens when the internet goes down? There’s no change to your data, it’s just the connection that’s lost so you can still access from another wifi connection or location

Is the system safe from hackers? Yes, we use UKFast, the largest UK owned hosting company to look after our servers and their professionals keep viruses and threats away.

Why is Cloud better than server?

• All your data can be accessed remotely

• No hardware is required

• Your data is saved and protected against fire orflooding

• The system doesn’t require ‘updates’ as with aserver, which means corruptions are avoided

• Backups are automatic.

As we become increasingly reliant on new technologies, we want to make sure they’re safe and reliable, but you can be assured that the cloud is a down to earth solution.

Cloud vs Server

• Login anywhere, anytime from your web ormobile network, main VetIT system or viathe VetIT On The Road app

• Simple IT infrastructure

• No in house IT experts required

• No in house servers that fill up or needreplacing, so your data storagerequirements grow seamlessly with yourbusiness

• We’ll automatically update new versions orupdates

• No backups at the end of the day, we’relooking after the data 24/7.

We know that a technical headache is the last thing you need when running a busy practice, so we’ve made sure our system is durable and easy to implement, access and maintain.

SimpleTechnology

vetTo view our full system features list, contact us to book a demo, or to talk to one of our specialist team.

0345 222 6324info@vetit.co.ukThe Coach House, Cross Hayes, Malmesbury, Wiltshire SN16 9BE

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• Detailed, granular level reporting

• Sophisticated reporting can informsales and marketing activity

• Bespoke data tailored to your practiceand clients

• New applications can be easily rolledout, such as our On The Road app

• Multiple user logins

• Robust, established and flexiblesystem.

You need the right tools to be successful and with a sophisticated database and reporting system, you’ll have access to all the important information. With logical layouts and access, it’s all at your fingertips!

Why is DatabaseImportant?

• No waiting around for engineers to visit tomake fixes

• We backup in different locations

• We have our own servers with UKFast hosts

• We offer unlimited training to cover you asyour team grows – with no hidden costs

• Our technical team are really easy to talk toand happy to help

• We can access remotely with team view

• Our system is supported 24/7

• We have a support team on hand 8.30-5.30

• We have an emergency contact availablewhen you’re stuck.

Secure systems and an experienced team on hand ensures that if you need us, before or after you’ve got our PMS – we’ll be here and ready to help.

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