virtual office how much do flexible work arrangements improve employee productivity? or do they?...
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Virtual OfficeHow much do flexible work
arrangements improve employee productivity?
Or do they?
GROUP 10:
Cameron Weaver Elizabeth Gratale Katie Bennett Casey Dunlevie
SKITVirtual Office Workers Traditional Office Workers
Katie Bennett
Elizabeth Gratale
Cameron Weaver
Casey Dunlevie
Agenda:
What is a virtual office?AdvantagesDisadvantageConclusion
Virtual Office Advantages Disadvantages Conclusion
What is a Virtual Office?
Definition: “mobile or work environment equipped with telecommunication links and basic office furniture, but without a fixed office space”-Business Dictionary
Virtual Office Advantages Disadvantages Conclusion
Increase in Teleworkers in U.S.
What is a Virtual Office?
Forms Hoteling/shared offices Satellite offices Home office Telecommuting
Virtual Office Advantages Disadvantages Conclusion
Hoteling:
Maximize office space
Reserve space or set up permanent hours
Can be customized
Ernst & Young: employees were out of the office 3 or 4
times a week.
Virtual Office Advantages Disadvantages Conclusion
Satellite Offices:
Network of smaller offices
Suburban locations
Deloitte & Touche: SmartSpace Program
Virtual Office Advantages Disadvantages Conclusion
Home Office:
Designated space New construction of homesEquipped with right technology Organized
Home office:
This…
Not this…
Telecommuting:
Working from anywhereAlways connected with technology
Virtual Office Advantages Disadvantages Conclusion
Technology:
Laptop Docking station Cell phone with e-mail Scanner Video camera High speed Internet Software
Regus Officescape Google Docs
Instant messaging Web conferencing TelePresence
2007 Survey of 200 users of Web Conferencing Technology
For Students
How many use Blackboard?How many have taken an online class?How many have taken a class with a live
feed of a professor in another location?
Advantages:
Business
Employee
Environment
Virtual Office Advantages Disadvantages Conclusion
Business Advantages:
Increased productivity Reduced absenteeism by 50%
Cost-efficiencyEmployee Retention Broadens labor market
Virtual Office Advantages Disadvantages Conclusion
Cost Efficiency of AT&T’s First Shared Offices in Morristown, NJ:
Virtual Office Advantages Disadvantages Conclusion
Before After
Square Feet 45,000 27,000
Annual Rent $1.2 M $0.7M
Persons 196 225
Annual Rent per Person
$6,100 $3,100
Annual Savings N/A $463,500
Employee Advantages:
Improves quality of life Flexible hours Balanced lifestyle Healthier Reduces stress
Virtual Office Advantages Disadvantages Conclusion
Case StudyIBM Teleworkers:
“I enjoy coaching my daughter’s soccer team at 3:30 in the afternoon.”
“I can finally eat breakfast with my family for the first time in 15 years at IBM.”
Virtual Office Advantages Disadvantages Conclusion
Employee Advantages:
Saves moneyOpportunities for mothers and people with
disabilities
Virtual Office Advantages Disadvantages Conclusion
Environmental Advantages:Reduced need for transportation
Pollution Reduced by >4,500 pounds of CO2/year in Arizona
Fuel consumption Reduced by 250 gallons/employee/year in Arizona
Virtual Office Advantages Disadvantages Conclusion
What are some disadvantages of Virtual Office?
Disadvantages
What are some disadvantages to the virtual office?
Lack of face-to-face interactions
Blurry line between work life and home life
Temptation of slacking, becoming unprofessional
Lack of cohesion and unity with the company
Virtual Office Advantages Disadvantages Conclusion
Lack of face-to-face interaction:
Better to take care of business immediately and in person
Avoid e-mail chains and phone tag Stifles creativity and idea creation Prevents interoffice camaraderie
If you didn’t work in an office, you’d be missing out on this…
Its Getting Hot in Here: Scranton Style
Virtual Office Advantages Disadvantages Conclusion
Case StudyAdvertising Agency. Employees were
concerned…
How do people know how hard I’m working?
AdvantagesVirtual Office Disadvantages Conclusion
Case StudyAdvertising Agency. Employees were
concerned…
AdvantagesVirtual Office Disadvantages Conclusion
•“How do people know how hard I’m working?”
•“How do I overhear the important things, since no one bothers to tell me anything?”
Case StudyAdvertising Agency. Employees were
concerned…
AdvantagesVirtual Office Disadvantages Conclusion
•“How do people know how hard I’m working?”
•“How do I overhear the important things, since no one bothers to tell me anything?”
•“I’m afraid of being out of touch.”
Blurry line between work and home:
Not a sense of “I leave my work when I leave at 5pm.”
Feel “on duty” even around family members
Company's exploitation
of workers' free time
Virtual Office Advantages Disadvantages Conclusion
Case StudyIBM Teleworkers:
“Even vacation time blends into work time unless I go somewhere.”
“I am always at work… between 5 a.m. and midnight, seven days a week.”
Unintentionally long hours, fewer external cues to stop
Virtual Office Advantages Disadvantages Conclusion
Temptation of Slacking
SlovenlinessSet your own schedule--
“This can wait until later.”Less monitoring of employees
Virtual Office Advantages Disadvantages Conclusion
Lack of cohesion and unity:Lack of shared office space and
experiencesNo dress codeOther office artifacts: logos, notepads, etcWiesenfield: “Virtual employees are the
least likely to be exposed to organizational factors that have traditionally strengthened member identification.”
Virtual Office Advantages Disadvantages Conclusion
Eat Your Candy and Watch This:
Good Office Worker vs. Bad Office Worker
When calculated, the statistics for the benefits versus drawbacks come out roughly the same….
Conclusion: Our Opinion
Each company and personality differ in what works
Generation discrepancy as generation X and Y enters the workforce
Personal responsibility and work habits determine which method is better
DisadvantagesVirtual Office Advantages Conclusion
Virtual Office(Remember we gave you
candy..)
Katie Bennett Elizabeth Gratale
Cameron Weaver Casey Dunlevie
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