virtual world, virtual reference
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Virtual World, Virtual Referenceat the Second Life Library Reference Desk
Lorin Fisher SL: Juana ManuelInformation Literacy CoordinatorAlkek Library Texas State University-San Marcoslf13@txstate.edu
What is Second Life?
• 3-D virtual world, created by Linden Labs in 2003
• 462,262 residents logged in during past 7 days
• Objects and environments in-world are created by residents
• Economy with game currency Linden dollar exchangeable for US dollars
• Education, business, and other organizations represented in-world
• Separate Teen Grid for ages 13-17
A Quick Peek
Second Life Library and the Info Archipelago
• Started in 2006, by Alliance Library System
• 40 Islands housing other libraries and associations
• Info International language areas• Subject and branch Libraries• Separate library services on
Teen Grid• Online resource collections • Reference Desk staffed by
volunteers• Events, classes, and courses
offered
Reference Service in a Virtual World
Like Apples and Oranges
• 7662 patrons, 4688 SL questions, 576 RL questions (2007 Statistics)
• Average shift 2 hours per week• International patrons and staff• Communication via voice chat,
text chat, IM • Heavy multi-tasking• Game specific information
delivery tools• Good knowledge of game
interface• Familiarity with traditional
reference tools
Second Librarian Life
• Group tags• Griefers• Babbler (translation program)• Group IM • Interest area sub-groups• Reference meetings & training• Info Island web pages• SL Librarian listserv• Networking and librarian social
events
References
• Second Life Library 2.0 Staff Worksite. 17 Apr 2008 <http://infoisland.org/drupal/>.
• 2006-2007 ALS Annual Report. Alliance Library System. 17 Apr 2008 <http://www.alliancelibrarysystem.com/annualreport07/message.pdf>.
• Dejavu, Hypatia. “SLLVR Statistics.” 2007. 14 Apr 2008.
• “Second Life Economic Statistics.” Second Life. 17 Apr 2008 <http://secondlife.com/whatis/economy_stats.php>.
• Second Life Library. 17 Apr 2008 <http://infoisland.org/>.
• Second Life: Official site of the 3D online virtual world. 17 Apr 2008 <http://secondlife.com/>.
Selected Websites
• Official Second Life website--http://www.secondlife.com/
• Teen Second Life (for Ages 13-17) http://teen.secondlife.com/
• Second Life Library website--http://infoisland.org/
• Eye4You Alliance Blog--http://eye4youalliance.youthtech.info/
• Info Archipelago Directory of Libraries and Organizations--http://infoisland.org/directory.php
• Second Life Education Wikihttp://www.simteach.com/wiki/index.php?title=Second_Life_Education_Wiki
• Institutions and Organizations in Second Life http://www.simteach.com/wiki/index.php?title=Institutions_and_Organizations_in_SL
• New Media Consortium Campus Observerhttp://sl.nmc.org/
Selected SLURLs
• Info International Reference Desk http://slurl.com/secondlife/Info%20Island%20International/128/128/0
• Info Island http://slurl.com/secondlife/Info%20Island/128/128/33
• Cybrary City http://slurl.com/secondlife/Cybrary%20City/128/128/0
• ALA Island http://slurl.com/secondlife/ALA%20Island/128/128/0
• Caledon http://slurl.com/secondlife/Caledon%20VictoriaCity/134/123/24
• San Jose State University SLIS http://slurl.com/secondlife/SJSU%20SLIS/128/128/0
• Cleveland Public Library http://slurl.com/secondlife/Cleveland%20Public%20Library/128/128/0
• Bobcat Village http://slurl.com/secondlife/Bobcat%20Village/128/128/0
• Silent http://slurl.com/secondlife/Silent/128/128/0• International Spaceflight Museum
http://slurl.com/secondlife/Spaceport%20Alpha/128/128/0
Thank you!
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