vsm financial services - case study

“ Not Just Software. Total Business Solutions ”

Case Study - Trade Finance Workflow Process Study and Mapping

“ Not Just Software. Total Business Solutions ”

Objective

Improve efficiency significantly, thereby reducing TAT in all the processes

Achieve consistency in processes—have replicability with less dependence on human intervention

Build a robust and scalable process with optimum automation

“ Not Just Software. Total Business Solutions ”

Overview – Products Involved

Bank Guarantee

Export related instruments

Inland Transactions

Imports- L/C s and related instruments

“ Not Just Software. Total Business Solutions ”

Role of VSMTools used for Work Flow Automation

“Staffware” for work flow

“Newgen” for Document Management Software

“ Not Just Software. Total Business Solutions ”

Role of VSM

Clear flow charts with steps, and actors and sequence of activities –for 65

different processes Detailed tables describing all the

activities in detail

Identifying all the support information needed to perform these tasks, including

information from other applications (mainly Core Banking Application)

Broad functional architecture

We did some major re engineering to suit the proposed automated environment. We delivered:

“ Not Just Software. Total Business Solutions ”

Benefits of Our Services The bank derived all the expected benefits and more, by following our

“Functional Specifications” in developing the software solution. Major benefits of the implementation of Staffware, and Newgen were: – Clear and friendly revised processes – Near paper free operations – Far higher volumes with the same man power – Improved customer service – Automation meant that the processes followed were consistent among all teams

“ Not Just Software. Total Business Solutions ”

Contact Us

Address: VSM Software Pvt. Ltd. #8, High Tension Park Road, Chandra Layout, Bangalore 560040 Phone: 080 – 42982121 Email: poornimarajan@vsmsoftware.com Website: www.vsmsoftware.com

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