war and peace: creating effective work cultures
Post on 12-Apr-2017
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War and PeaceCreating Effective Workplace Cultures
David N. Loy, M.D., Ph.D.Elizabeth Suarez-Loy, R.N., B.S.N.
Culture Definitions
Patterns of accepted behavior, and the beliefs and values that promote and reinforce them.Erika Anderson (Forbes)
Culture Definitions
Development or improvement of the mind by education or training.
Culture Definitions
verb:Maintain conditions suitable for growth.
Key Ingredients
The Right PeopleLeadershipEquitable SystemsA Good Cause
The Right People
ConscientiousPositiveHonestEmpatheticFlexible
LeadershipLevel 5 Level 4 – Clear Vision and High Performance Standards.Level 3 – Organizes People. Effective Pursuit of Objectives.Level 2 - Works Effectively in a Team. Level 1 - Contributes with Talent, Knowledge, Skills, and Good Work Habits.
Source: Good to Great, Jim Collins
Level 5 Leadership
HumilityFierce Resolve
“Nearly all men can stand adversity, but if you want to test a man’s character, give
him power.”
Source: Good to Great, Jim Collins
Equitable Systems
Trust and TransparencyDefend and SupportMobilize and RecognizeFair and Impartial Treatment
A Good CauseMission Statements Ruin the Mission
Too many wordsIneffectiveDifficult to apply
Simple Mantras Make SenseThe Golden RuleSemper FiDon’t be evil – Google
The BattlefieldEgo/PrideReactive PersonalitiesCrab Mentalities Gossip – Stirring the PotEnvyIndifference and Mediocrity
AirstrikeThink before you speak. Read before you think. Frances Ann Lebowitz
Seeds of Change
Your Influen
ce
The Battlefield
Your Influenc
e
Central Intelligence
Get the right people.Change begins with a single person.Read books to improve.Always choose the high road.
Everyone thinks of changing the world, but no one thinks of changing himself. -- Leo Tolstoy
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