water damage agent presentation
Post on 04-Aug-2015
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The growth of your business is dependent on selling insurance
More importantly to maintain repeat clients
According to Insurance
Information Institute 98-99% of
all growth for insurers is tied to
renewals.
- 2008 - First Half Results By Dr. Robert P. Hartwig, CPCU President
Insurance Information Institute
Personal ServiceWe are both in the
service business.
People come to an insurance agent as opposed to the internet because they value personal service.
Claims
Agents handle claims in different ways.
Even when the property owner selects their
contractor, his performance is either
credited to or blamed on agent, not contractor.
Conversation During a ClaimClient – ‘We just had a water
damage.’Friend – ‘Who is your
insurance company?’Client – ‘Peggy Sue’Friend – ‘Is she taking care
of you?’
Take control of that answer by knowing the question!
What do insureds really want from you?
What people who have had a loss really want:
They want this inconvenience eliminated as quickly as
possible!Give them what they want!
The World’s Most Powerful Drying means that we can dry things that most contractors rip out and throw away.
It also saves your clients’ most valuable and important resource, time.
What Does It Mean for You?
You can see that selecting the best first responder is most important.
That contractor’s capabilities will determine how quickly the job can be completed.
Pre-Select a First Responder!
Give Your Clients What They Want
To insure that your clients are getting what they want, only recommend contractors that:
1. Have equipment fast enough to completely dry homes in 1-2 days
2. Have equipment powerful enough to dry homes with little or no demolition!
2. Have the professional appearance and approach that serves as an extension of you!
Willamette Valley Restorations ‘First Responder’ Emergency Response System
Here’s how it works:
1. Dial 1-541-485-0575
Willamette Valley Restorations ‘First Responder’ Emergency Response System
2. After hours, our trained answering service will take down important contact info and transfer the caller directly to the crew member that will come to their home for the fastest possible response!
Willamette Valley Restorations ‘First Responder’ Emergency Response System
3. A crew is immediately
dispatched to the location.
Which would your client prefer?
Choose a drying speed:o Standard Drying (4-7 days)o Priority Drying (1-2 days)
– get it done tomorrow
Willamette Valley Restoration Advantage
Emergency water extraction and dry out
Fire damage restoration
Emergency tarp-up and board up
Documented drying process and monitoring
Contents storage and restoration
Clothing and fabric cleaning
Smoke removal and deodorization
General contracting reconstruction
Computerized estimation
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