web-based employee benefits administration and management

©2014 Net@Work Inc.

Online Tools for Benefits Management Automation

Start Time: 2:00 pm ET

Webinar Audio: You can dial the telephone numbers located on your webinar panel. Or listen in using your microphone or computer speakers. We will begin shortly.

Technical Difficulties: Call: (805) 617-7000 (Option 1) Webinar ID: 509-612-526

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Webinar Details

Presentation is roughly 1 hour

All phone lines are muted

If anyone has any questions during this webinar – please type them in your Questions Box located at the bottom of your webinar panel

©2014 Net@Work Inc.

Today’s Presenters

Lissa Johnsen, CPA, CMC, CITP

Employer Solutions Practice Manager

• Over 25 years in accounting, HR solutions

• Sage Certified trainer and consultant for Sage HRMS Abra plus

some ERP solutions as well

• Owned own business for over 15 years

• Focus on process and ROI as much as on the technical solution

• Leading Net@Work’s initiative to HRMS solutions to all of our

clients

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Overview Solutions

ERP/Accounting

System

Implementations

CRM System

Implementations

HRMS/Employer

System

Implementations

Web Development

& eCommerce

Mobile

Application

Development

Document

Management /

SharePoint

Business Intelligence,

Analytics & Reporting

IT Infrastructure,

Cloud & Managed

Services

©2014 Net@Work Inc.

Employee Benefits Trends

BENEFIT TREND

Health Plans Employers typically offer more than one medical plan

option to their employees:

• 32% offer two medical options

• 37% offer at least three medical plans from which

employees can choose.

Retirement Plans • 90% offer a defined contribution plan (either a 401(k),

403(b), or 457 plan)

• 23% offer a defined benefit (pension) plan

• 12% offer a profit-sharing plan

• 12% offer non-qualified plans

• 8% offer an employee stock purchase plan

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HR Department - Administration Stats

Forrester Research, 2009

•HR Departments are consumed with

Administration

•Over 30% on benefits

•50% processing info and answering

questions

•Only 14% on strategic initiatives

Benefits Admin

Employee Admin

Initiatives

Other

©2014 Net@Work Inc.

HRMS Technology

Technology provides the distinct advantage of communicating benefit changes or other employee issues through an Internet and/or Intranet site.

Since web communication is “real time” and can be updated without reprinting large documents, it allows employers to communicate more frequently and on-demand.

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Enrollment Data Management Process

Data Entry

Planning &

Analysis

Plan Selection

& Negotiation

Admin

Preparations Planning

Initial/Annual

Enrollments

Data

Verification

Open Enrollment

Period

Employee

Communications

Enrollment

Changes

New Hires,

Terminations,

Life Events, Etc.

Ongoing

Changes

Carrier Changes

Take Effect Data Transfer

Carrier

Updates

©2014 Net@Work Inc.

Sage Employer Solutions

• Sage Employer Solutions offers small to medium size organizations solutions to excel in Employee Management.

• Today's HR departments are not 'just' administering employee records and processing payroll - they provide crucial process- and decision support to the rest of their organization.

• Sage HRMS and Payroll solutions lift the Human Resource department to a higher level of service and positively affects the organization’s bottom line.

©2014 Net@Work Inc.

Sage HRMS End-End Benefits - Data Management Solution

Benefits

Administration

Employees

Employees

Insurance Carriers

•Enrollment “Census” Data •Benefit Elections

•Dependants

•Beneficiaries

•Life Events

•Create and manage benefit plans

•Analyze benefits data

•Census reports

•Benefit reconciliation reports

•Liability reports

Sage HRMS Benefits Enrollment Sage HRMS HR Sage HRMS Benefits Messenger

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Sage HRMS and Benefits Management

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Sage HRMS Benefits Highlights

• Comprehensive Benefits Management

• Insurance and Savings Plans Management

• Employee Benefits Data Management

• Custom Rate Tables and Code Tables

• Government Reporting Compliance

• COBRA, HIIPA, FMLA, OSHA,..

• Accessible Employee and Dependent Information

• COBRA and HIPPA Compliance

• Powerful Reporting Tools

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Benefits (Setting, Review)

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Sage HRMS Benefits

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Benefits Enrollment (BE)

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Automated Enrollment: Quick Savings Estimate

Method Per-Employee Cost

Paper

$109.48

Online

$21.79

CFO IT Magazine – Cost Reference Survey

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Manual Open Enrollment Pitfalls

• Number Of Benefits And Forms In OE Packet Are Overwhelming For

Employee

• Excessive Time Lost In OE Meetings

• Admin Cannot Monitor OE Progress

• Excessive OE Form Maintenance For Admin

• Admin Must Key Changes Into Database

• Difficult To Perform Benefit Selection Modeling

©2014 Net@Work Inc.

Benefits Enrollment and Life Events Highlights

• Flexible Benefit Plans

• Plan Eligibility Criteria

• Life Events Management

• Employee Enrollment Communication

• Monitor Open Enrollment Process

• Benefit Plans Integration with Sage HRMS Benefits

• Ease of Use and Setup

• Employee Election Comparison

©2014 Net@Work Inc.

Benefits Enrollment and Life Events Highlights

• Wizard Driven Employee Enrollment Process

– Employee Sees Only Eligible Benefits

• Open Enrollment Document Management

– Electronic Signature Are Enabled

• Errors Captured Before Admin Gets Enrollment

• Life Events – Benefit Management Outside of Open Enrollment Period

• Benefit Admin Is Also Wizard Driven

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Benefits Messenger Service

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Enrollment Data Management Challenges

• Complex

– Typically involve multiple insurance carriers or providers, driven by

• Types & choice of plans offered – competitive employee benefit packages

• Competitive carrier ‘shopping’ for cost management

– Enrollment data, formats, media & update schedules vary by carrier and plan

• Costly

– Errors in enrollment data between employer and carrier can be costly

• Missed enrollments and disenrollments

• Inaccurate billing by carriers

• Premium – deduction mismatches

• Consuming

– HR dept. is often responsible for managing enrollment updates with carriers

– Most carrier enrollment updates are still via paper, but many carriers are moving to require some form of electronic files

©2014 Net@Work Inc.

Sage HRMS Benefits Messenger Does

Automates communication of employee benefits enrollment data with insurance carriers and benefit providers:

Establishes the data exchange relationship with each benefit carrier on behalf of the Sage HRMS customer

Extracts the benefit enrollment data from the Sage HRMS HR database

Transforms (reformats) the data to the exact format required by each carrier

Transmits the data electronically (Internet) to each benefit carrier per the schedule determined by that carrier

– Initial and annual enrollments

– Ongoing changes (new hires/terms, life events, etc.)

©2014 Net@Work Inc.

Benefits of using Sage HRMS Benefits Messenger

Benefit How Sage HRMS Benefits Connect

Delivers

Eliminates complexity of dealing with

multiple carriers

Takes care of the details of

communicating with all of the carriers

Eliminates costly data entry errors and

“missed enrollments”

No data entry required, ABM ensures that

data is complete and timely

Saves HR staff time No need to manually prepare data for

carriers

Saves IT time and resources IT no longer has to build and maintain

separate and custom file links

Makes it easy and inexpensive to switch

carriers

Handles all of the setup for new carriers

©2014 Net@Work Inc.

Key Features of Sage HRMS Benefits Messenger

• Supports Most Plan Types and Carriers

– Includes health, dental, vision, life, disability, 401(k)…

– Pro-active carrier contracting

– Respond to specific customer requests

– Supports wide variety of data formats (HIPAA 834, XML, ASCII,

spreadsheet, fax…)

• Easy to Set Up and Use

– Only needs Internet connection

– Technical details with carriers are handled

– Automatic email notifications from service

– Automatically sends data to carriers based on carrier schedule

requirements

• Secure

– SFTP & SSL, PGP encryption, authentication certificates

©2014 Net@Work Inc.

Carrier Connectivity Process

Insurance Carriers

Sage HRMS

HR +

ABC Utility

Required

(AWC BE +

ABC Utility

optional)

Benefits Manager

Transformed Data

Enrollment Information

Confirmation

Confirmation

Sage HRMS Benefits

Connect Servers

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Sage HRMS Integrated Product Overview

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Carrier Setup

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Carrier Plan Setup

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Employee

Benefits

Setup

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Code

Mapping

Setup

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Benefits

Messenger

Assistant

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Benefits

Messenger

Guide

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Sage HRMS: More Than Admin

Recruiting

On Boarding

Policy

Communication

Compensation

Benefits

Payroll

Training

Performance

Evaluation

Promotion

Retirement

Leave

Career

Development

Employee

Manager

Self Service

Workflow

Time Tracking

©2014 Net@Work Inc.

Sage HRMS: More Than Admin

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Sage HRMS Webinars

Net@Work Complimentary

Employer Solutions Webinar Series

www.netatwork.com/hr_webinar_series.asp

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©2014 Net@Work Inc.

Questions?

For additional information, please contact:

Lissa Johnsen, CMC, CITP, CPA

Employer Solutions Practice Director

and Consulting Manager

ljohnsen@netatwork.com

Ext 4609