web2.0 services and the management of academic libraries
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Web2.0 Services and the Management of Academic Libraries
Dr. Christian HängerChristine Krätzsch
Outline About us: University of Mannheim Learning from Web 2.0 Reviews in the online catalog Blog for library news Collaborative Tagging Conclusion
About us: University of Mannheim
About us: University of Mannheim
Learning from Web 2.0
Challenges for Academic Libraries The changing expectations of future students Financial pressure Libraries as communities
Learning from Web 2.0
What do we want to do? Improve the library's (online) marketing Learning from Web 2.0
Learning from Web 2.0
Learning from Web 2.0
Learning from Web 2.0
Learning from Web 2.0
comments
Learning from Web 2.0
Learning from Web 2.0
tags
Reviews in the Library's Catalog
Review
Reviews in the Library's Catalog
rate
comment
login
save
Reviews in the Library's Catalog
Review
Reviews in the Library's Catalog
Outcomes
number of reviews
192
444
177
154
127
76 3
Law / Economics
Business School
Mathematics /Computer Science
Humanities
Social Sciences
Library
Alumi
Reviews in the Library's Catalog
User participation
Blog for library news
New E-books for economics
recent posts
recent comments
Blog for library news
Objectives of the blog Communication between library and customer Rapid response to the needs of the customers Evaluation of services
Blog for library news
0
5
10
15
20
25
30
2007-05 2007-06 2007-07 2007-08 2007-09 2007-10 2007-11 2007-12 2008-01 2008-02 2008-03
number of comments
Blog for library news
User acceptance Dialog between users and library Average of 6 comments per post Blog can be used for library management
Collaborative Tagging
Initial position Growing amount of electronic documents
available No subject indexing Financial pressure
Collaborative Tagging
Last posted bookmarks
Last posted BibTeX entries
Tagcloud
Collaborative Tagging
Automated document indexing Concept-based indexing by Collexis search
engine Project “Automated indexing and semantic
search applications for economic journal articles” (2007 -2009)
Collaborative Tagging
Automated document indexing Concept-based indexing by Collexis search
engine Project “Automated indexing and semantic
search applications for economic journal articles” (2007 -2009)
Collaborative Tagging
Collaborative tagging of electronic documents
Collaborative tagging: users add metadata in the form of keywords to shared documents
Combination of automated indexing and tagging
Collaborative Tagging
Intentions of the project Tagging as a new service for the customers of
academic libraries Reference for document annotation –
automated or tagging
Collaborative Tagging
Collaborative Tagging
Librarian Annotation
AutomatedAnnotation
Tagging
Distance 0 100 % 52 % ?
Distance 1-3 - 27 % ?
Distance >3 - 21 % ?
Collaborative Tagging
Collaborative Tagging
Geographic termsGeographic terms
Geographic termsGeographic terms
Conclusion Community building as a new role for
academic libraries Using the collaborative intelligence of our
customers
Collaborative Tagging
Thank you for your attention!
Contact:haenger@mail.uni-mannheim.dekraetzsch@mail.uni-mannheim.de
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