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Philosophy & Methods

Recent technological advances are creating an opportunity in Higher Ed to substantially reduce administrative operating costs. Using cloud-based architectures and agile development approaches, a customer-centric perspective on service delivery processes, well-informed cost-benefit frameworks, and data-rich decision-making capabilities, it is possible to create customized, affordable, simple, high-impact solutions that can transform operations and provide exemplary returns.

While each project is tailored to meet individual needs, our general approach consists of 3 components:

1) From Mission to Metrics

2) From Measurement to Meaning

3) From Insight to Overhaul

Mission Metrics

What defines our “success”? How do we know if we’re succeeding? How can we succeed more often? How can we do so more efficiently?

At Minear & Company, we help craft mission statements that support and enhance all facets of operations. We translate each component into a measurement framework, so you can gauge success in a consistent way. We then help you set up ways to collect the data you need to do so. We even have proprietary tools that can help you arrive at answers quickly.

A.) Articulate the Mission

B.) Define Supporting Metrics

C.) Design a Data Collection System

What are our data telling us? Are we on track? Do we have the right staff? How do we justify a request for more funding?

We believe the most impactful insights come from a clear understanding of costs and benefits. We aim to know what’s working well, what’s costing too much, what’s impacting performance, and what change would be worth. The right data, analyzed in the right framework, will promote credibility, highlight opportunities, and engender continual improvement.

A.) Evaluate Service Costs & Benefit Ratios

B.) Examine Sources of Variability

C.) Ask and Estimate “What If…”

Measurement Meaning

Insight Overhaul

How do we go about creating change? What’s possible? Where do we start?

As it becomes increasingly easy to build tools to take on work tasks, the temptation to “add more stuff” can become irresistible. At Minear & Company, we start and end with the needs of the end customer and work to find the simplest, cleanest, most efficient way to satisfy them. We build, test, and iterate prototypes quickly so you can see the solution in action. And after we demonstrate what’s possible, we’ll lead you down the path towards a full transformation.

A.) Isolate Business Requirements

B.) Prototype and Test

C.) Devise the Best Long-Term Plan

Sample Products

We sell solutions, not products. This menu is to give you a sense of some of the tools in our toolbox. We won’t recommend any of them until we’re convinced they’ll generate significant returns for you.

Brand Consulting: Mission Statements, Charters, Measurement Strategies

Metric Ecosystems: Dashboards, Surveys, Custom Data Collection Tools

Cost/Benefit Accounting: Effort Tracking/Estimations, Benefits Calculators

Insight Analytics: Opportunity Identification, ROI-based Business Cases

Custom Tools: Process Automation, Information Portals

Operational Partnership: Software Management, Continual Improvement

Service Collateral: Demos, On-line Service Catalogs, Informational Brochures