welcome and introductions

State of FloridaDepartment of Management Services

(DMS)Division of Telecommunications (DivTel)

Mobile Communication Services (MCS)April 10, 2012

2

Scott Stewart, Interim SecretaryDepartment of Management

Services

Welcome and Introductions

3

• Welcome and Introductions• Contracts and Service Description• Network Integration• Business-to-Business Process• Migration Plan and Strategies• Service Plans and Pricing• Q & A

Agenda

4

• State Agencies• Local Governments (Cities & Counties)• Educational Institutions (Schools,

Universities, and Community Colleges)• Eligible Non-Profit Organizations• Water Management Districts• Eligible for E-rate Funding Institutions

Customers (Existing and New)

5

• AT&T Mobility (Contract No. DMS-10/11-008A)

• Sprint Solutions (Contract No. DMS-10/11-008B)

• Verizon Wireless (Contract No. DMS-10/11-008C)

New Contracts

6

The Mobile Communication Services (MCS) contracts will replace the following wireless voice and data contracts:

• AT&T Mobility Wireless Data Services Contract No. MA4300

• Sprint Solutions Wireless Data Services Contract No. DMS-03/04-063

• Verizon Wireless Voice Services State Term Contract No. 725-330-05-1

• Verizon Wireless Data Services Contract No.

MA4974

• Western States Contracting Alliance (WSCA)

Old Wireless Voice and Data Contracts

7

MFN and Internet Connectivity

8

Non-MFN Customer Connectivity

Two Option

s

9

Two Primary Options for Purchasing

• Through Individual Employee – contracts provide discounts on personal

accounts for Florida public employees

• Through SUNCOM’s Business-to-Business Transactions– purchasing in bulk using automated

electronic transactions and account management

10

Business-to-Business Process in Brief

Audit Comparison

Contract

Orders

Inventory

6 & 8Review

7Fulfill

5Place

10Monitor

11 Invoice

17 Pay

Vendor Electronic

Invoice

9 Update

12

14DivTelPays

AssignCharges

13

1 1

OaSIS

OaSIS

OaSISOaSIS

OaSIS

OaSIS

OaSIS

OaSIS

OaSIS

OaSIS

OaSISOaSIS

OaSIS

OaSIS

2 OfferVendor 3 Approve DivTelProduct

Catalog

SUNCOM Invoice

AccountsReceivables

1618

Update

13

DMS

Proposal(Draft Orders)

4 Propose

4 Propose

ExceptionReport

12

OaSIS

14DivTel Pays

12

15 Audit SUNCOMCustomers

Consolidated Payment

$

11

Placing SUNCOM Orders

Login page contains:Forgotten password process

The latest SUNCOM newsNew user request formBasic user instructions

12

SUNCOM Product Catalog

• Browse Catalog• See what you

can do• Selection

expands available services

13

Available Services

Begin the configuration wizard

14

Select Options

• Breadcrumbs

• Point & Click

• Self imposing business rules

15

Configuration Summary

• Track options• View details• Reference

Account

16

Customer Ordering CapabilitiesOaSIS Order Capabilities

What it can mean to you…• Tag your order with

information that means something to you

• Route to another user or group to review your draft

• Attach a file for future reference – perhaps an approval letter

17

Add Configuration to Cart

18

Checkout

19

Checkout – Quantity

20

Order ConfirmationSame as

confirmation email

21

Review your Invoice

22

• Service Migration– Vendor Accounts to SUNCOM Accounts

• Plan Migration– Current Mobile Plans to New Contract Mobile

Plans• New Orders

– IP Management• Changes to Existing Inventory• SUNCOM Invoice

– Consolidation of Provider Invoices– Available TXT Downloads

OaSIS Process

23

Pricing

• Voice Services–Florida rates–Nationwide rates–Per-minute rates–Plans

24

Pricing for Voice Services

  AT&T   SPRINT   VERIZONVOICE PER-MINUTE

Per Minute Voice Rate   5.4¢   5.4¢   5.2¢

     Nationwide Rate; 

$2.97 access charge in addition to per 

minute usage  Florida Rate

$5.40 minimum charge  Nationwide RateIncludes 200 SMS 

messages

25

Pricing

• Data services–Per-megabyte (MB) rates–Plans

•Blackberry/Smartphone•Tablet•Aircard

–Voice/Data combinations

26

Pricing for Data Services

Per MB Data Rate   32.4¢   4.3¢   10.37¢

     $2.97 flat charge in addition to per MB 

usage 

$21.60 minimum charge for 

Blackberry/Smartphone (500MB), 

$27 minimum charge for Aircards (500MB)

  AT&T   SPRINT   VERIZONDATA PER-MEGABYTE

27

Pricing

• Other Services–Messaging

•Per-message rates•Plans

–Push-to-Talk–Tethering

28

• Government employee discounts offered on personal eligible individual-liable service plans

• Employees will be asked to submit proof of employment (Employee ID card or pay stub) to receive government employee discounts.

Government Employee Discounts

29

Government Employee Discounts

• AT&T Mobility (TBA)–Service plan discount 15%–Activation fees waived–Accessories discount 25%

30

Government Employee Discounts

• Sprint (Available Today)–Service plan discount 18%–Activation fees waived–Discount applies to new retirees

31

Government Employee Discounts

• Verizon Wireless (Available Today)–Service plan discount 19%–Activation fees waived–Accessories discount 25%–Discount applies to existing and new retirees

32

Overview of New SUNCOM Mobile Services

• Three vendors• Two ways to buy

– Using individual employee discounts– Using SUNCOM’s new business-to-

business transactions (no traditional on-line CSA’s)

• Standard way to use State network and customer closed user groups

• No interruption in service• Great prices

33

Mobile Communication Services

Questions and Answers Session