welcome to the bbb torch awards for marketplace ethics! · 2015-11-19 · thursday, december 10,...
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AWARDS
Welcome To The BBB Torch Awards For Marketplace Ethics!
Thank you for considering entry in the 2016 Torch Awards For Marketplace
Ethics. We’re proud of all of our honorees and winners over the past 15
years and look forward to adding more great businesses and non-profits
to the list.
Please plan to attend one of our Torch Award Workshops. They’re designed
to help you prepare a successful application. Our first Workshop is Thursday,
December 10, 2015. Other workshops will be scheduled for Spring and early
Summer of 2016.
To help you prepare, please review this overview of the marketplace
ethics questions you will be required to complete in this application.
• a brief description of your business’ position on integrity in business.
• how you incorporate ethical practices in your workplace training and
day-to-day operations.
• examples of situations in which your business demonstrated ethical
decision-making with customers, suppliers and employees
• examples of programs, contributions, and activities that return value
and support to your community
• examples of your long-term history and reputation of ethical standards
• recognitions your business received from industry peers, trade
associations or community
Table of Contents
Important Dates .......................................................................................................................... 2
About the Torch Awards for Marketplace Ethics
Judging Criteria ................................................................................................................ 3
Judging Process ............................................................................................................... 3
Minimum Submission Requirements ............................................................................... 4
Torch Award Entry Form & Contact Sheet ................................................................... 5
Torch Awards for Marketplace Ethics Application
Directions for Completing Application ................................................................ 6
Submitting Your Application ..................................................................................... 6
Photo & Logo Submission .......................................................................................... 6
Business Description .................................................................................................... 6
Question 1 ........................................................................................................................... 7
Question 2 .......................................................................................................................... 8
Question 3 .......................................................................................................................... 11
Question 4 ...................................................................................................................... 23
Question 5 ....................................................................................................................... 25
Question 6 ...................................................................................................................... 27
Entry Agreement .................................................................................................................. 28
SAVE & SUBMIT Buttons ..................................................................................................... 28
Leadership Circle .......................................................................................................................29
AWARDS
Torch Awards for Marketplace Ethics A Program of The Center for Ethics at BBB
Entry Application for Businesses
Sign Up For Email Updates On Workshops and Deadlines At This Link: STAY INFORMED
FIRST WORKSHOPThursday, December 10, 2015 | 9:00 AM - 10:00 AM | Torch Awards Workshop 1
BBB Cincinnati, 1 E. 4th Street, Suite 600, Cincinnati, OH 45202
RSVP to Trish Sefakis at (513) 639-9146 or tsefakis@cincinnati.bbb.org
A panel of Torch Awards Recipients and Judges share their insights on what makes Torch Awards
applications shine. Learn tricks for getting your application done on time. Curious how the Judges really
assess the applications? Hear it straight from someone “in the room.” This Workshop may be repeated in
the first quarter.
The Following Additional Workshops Will Be Scheduled for Spring and Early Summer 2016
Torch Awards Workshop II (Date and Location To Be Determined)
InterAct for Health, 3805 Edwards Road, Suite 500, Cincinnati, Ohio 45209
RSVP to Trish Sefakis at (513) 639-9146 or tsefakis@cincinnati.bbb.org
Hear tips on how your organization can finalize your Torch Awards application. Your BBB will share with
you the electronic filing requirements.
Torch Awards Workshop III (Date To Be Determined)
Online Webinar (Using “GoTo Webinar”)
Have your application handy - BBB will review the electronic application point-by-point so you can make
sure you have the form and questions 100% completed before submission. Plus, BBB will take any last
minute questions about the application.
Other Dates To Be Determined Include The Following:
Application Submission Deadline (No Earlier Than June 30th, 2016 — Final Date To Be Determined)
Electronic Submissions Only (Submit to: memberservices@cincinnati.bbb.org)
All applications must be electronically submitted. No late applications will be accepted; no exceptions will be made.
2016 Torch Awards Finalists Notifications (Date To Be Determined)
All Torch Awards Finalists will receive a phone call from BBB notifying them of their status and informing
them of next steps. Torch Award Finalists should prepare for an exciting fall dedicated to celebrating them:
there are Cincinnati Enquirer and Business Courier advertisements to prepare, video interviews to tape and
edit, billboards to design, press releases to write and distribute, and a large celebratory event. Plus, there
are special sponsorship opportunities for Finalists to maximize their exposure.
Torch Awards for Marketplace Ethics Celebration
(October, 2016 — Final Date and Venue To Be Determined)
IMPORTANT DATES
2
t
The Torch Awards for Marketplace Ethics celebrate businesses and nonprofits that exemplify what it means to
be part of an ethical marketplace. In order to be named a Torch Award Recipient, applicants must first subject
themselves to an intense self evaluation of their practices. This application will guide applicants through that
process and help collect the information the judges need to name the next class of Torch Award Recipients.
Judging Criteria
Business applicants for the BBB Torch Awards for Marketplace Ethics will be judged based on their ethical
practices, not their business savvy, according to the following guidelines:
• high ethical standards of behavior towards clients, volunteers, donors, employees,
and the communities in which they provide services,
• demonstrated ethical practices surrounding their client service relationships,
• long-standing history / reputation of ethical practices in the marketplace,
• acknowledgement of ethical marketplace practices by industry peers and in the
communities they serve,
• ethical policies that are effectively communicated to employees,
• ethics policies that demonstrate a long-standing history of ethical practices and
accountability in the community, and
• training programs that assist employees in carrying out established ethics policies.
Judging Process
Applications are evaluated by an independent panel of judges selected from the business, nonprofit, and
academic communities. The judging process is as follows:
1. BBB reviews each application to ensure the Minimum Submission Requirements are satisfied,
that the applicant has completed the Torch Awards Entry Form & Contact Sheet,
answered all Application Questions.
2. Applicant’s answers - exactly as they appear in their electronic submission - are sent to the judges for
preliminary review and scoring.
3. The judges meet with an independent facilitator to review their preliminary scores and to discuss the
applications. The judges make all Torch Awards Honoree and Recipient selections.
ABOUT THE TORCH AWARDS FOR MARKETPLACE ETHICS
3
• The business must have been in operation locally for at least one year.
• BBB files may not contain any concerns about the business’ marketplace practices, and there may not
be any concerns about the business’ industry. Although BBB Accreditation is not a requirement, the
business must uphold BBB’s Standards of Trust. In addition, if the business has been involved in major
lawsuits, including class action suits, or government actions in the past three years, this information
must be disclosed as part of your entry and will be considered by the judges.
• Business applicants must have a physical location in BBB Cincinnati’s 20-county service area that has
been in operation since July 2015.
BBB Cincinnati’s 20-county service area
Ohio: Adams, Brown, Butler, Clermont, Clinton, Galia, Hamilton, Highland, Jackson, Pike,
Lawrence, Scioto, and Warren counties
Kentucky: Boone, Campbell, and Kenton counties
Indiana: Dearborn, Ohio, Ripley, and Switzerland counties
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MINIMUM SUBMISSION REQUIREMENTS
Business Name _____________________________________________________________________________
Contact Person for Application ________________________________________________________________
Title ________________________________ Email _______________________________________________
Phone ____________________________________ Fax ___________________________________________
Owner/Manager/Principal / C.E.O. ______________________________________________________________
Nature of Business __________________________________________________________________________
Business Mailing Address _____________________________________________________________________
Business Website ___________________________________________________________________________
Name of Primary Banking Institution ____________________________________________________________
Contact Name & Branch Location ___________________________________ Phone ____________________
Name of Legal Counsel ______________________________________________________________________
Contact Name __________________________________________________ Phone ____________________
Accounting Firm _________________________________________________ Phone ____________________
Total of Local Employees ___________________ If Headquarters Total Employee Count _________________
How did you learn about the Torch Awards for Marketplace Ethics?
Letter mailed from BBB
Business Courier ad
BBB website
BBB email
Personal invitation from BBB staff member
Torch Awards Workshop
Other ______________________________________________________________________________
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TORCH AWARD ENTRY FORM & CONTACT SHEET
Directions for Completing Application
Use this electronic form to submit your Torch Awards for Marketplace Ethics application. Hard copies of
applications will not be accepted. Please type or copy / paste your response to each question in the space allotted.
Your business may not exceed the space provided for each question (character allotments for each question
have been provided). You may save your work by clicking the “SAVE” button on Page 27 of this document then
return to the form to work the questions in any order. You will be prompted to save the file to your desktop.
Submission of Application
Your application must be submitted by 4:30 PM ET on the scheduled date (No earlier than June 30th, 2016 — final date to be determined) or it will not be accepted. All Entry Agreements are time stamped upon sub-mission. To submit your application click the “SUBMIT” button on Page 28 of this document. Please note: Once
you click the “SUBMIT” button the form will be locked and no changes can be made. You will be prompted to email
the form.
Completed forms should be emailed to: memberservices@cincinnati.bbb.org
Photo and Logo
Please email a high resolution, color image of your business logo for use by BBB in promotional materials
Images should be approximately 7” x 5” (2100 pxls x 1500 pxls) file size no larger than 10 megabytes.
Send to : memberservices@cincinnati.bbb.org
Please email a high resolution, color photo (.jpg, .psd, or .eps) for use by BBB in promotional materials. Please
consider a picture of your key staff, your building, or another photo that exemplifies your business.
Images should be approximately 7” x 5” (2100 pxls x 1500 pxls) file size no larger than 10 megabytes.
Send to : memberservices@cincinnati.bbb.org
Business Description - For Promotional Use
Please describe your business using objective language, including: when it was founded, the nature of your
primary business, where it is located (number of locations if applicable), and owners/principals. This description
will appear in a special supplement to the Business Courier and be used for other promotional purposes should
your business be named a Torch Awards Recipient. BBB reserves the right to edit this description as necessary.
Copy and paste or type your response in the blank area below.
Maximum characters allotted for this response is 900 including spaces (150 words) based on 10 pt. Times
TORCH AWARD FOR MARKETPLACE ETHICS APPLICATION
6
Provide a brief description of your business’ position regarding integrity and ethical practices in your business.
Copy and paste or type your response in the blank area below.
Maximum characters allotted for this response is 3,000 including spaces (450 words) based on 10 pt. Times
QUESTION 1 | POSITION STATEMENT
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This Section to Be Completed by the JudgesDirections: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 1 | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
A mark of integrity for a business is its practices concerning the training of its employees and corporate officers
in implementing ethical behavior.
Question 2A: Describe two ways in which ethical practices are made part of the day-to-day operations.
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each response
is 2000 including spaces (300 words) based on 10 pt. Times
Question 2A / Example 1
Question 2A / Example 2
QUESTION 2 A | ETHICAL EMPLOYEES AND VOLUNTEERS
8
A mark of integrity for a business is its practices concerning the training of its employees and corporate officers
in implementing ethical behavior.
Question 2B: Give two examples of training and policies that assist employees and corporate officers in
carrying out ethical practices and behaviors.
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each response
is 2000 including spaces (300 words) based on 10 pt. Times
Question 2B / Example 1
Question 2B / Example 2
QUESTION 2 B | ETHICAL EMPLOYEES AND VOLUNTEERS
9
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 2 | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
10
An ethical business is positive, honest, fair, reliable, and responsive to its customers, suppliers and employees.
For each of the three groups listed below, provide two situations / examples in which your business demon-
strated ethical decision-making. Describe the dilemma / problem, the possible choices you had for resolving the
issue, the pros and cons of each option, any resources consulted to resolve the dilemma, and the final outcome.
Question 3A: Customers
Question 3B: Suppliers / Vendors / Subcontractors
Question 3C: Employees and Freelancers
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3A: Customers Example 1
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
11
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
12
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3A: Customers Example 2
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
13
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
14
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 3A | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
An ethical business is positive, honest, fair, reliable, and responsive to its customers, suppliers and employees.
For each of the three groups listed below, provide two situations / examples in which your business demon-
strated ethical decision-making. Describe the dilemma / problem, the possible choices you had for resolving the
issue, the pros and cons of each option, any resources consulted to resolve the dilemma, and the final outcome.
Question 3A: Customers
Question 3B: Suppliers / Vendors / Subcontractors
Question 3C: Employees and Freelancers
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3B: Suppliers / Vendors / Subcontractors Example 1
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
15
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
16
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3B: Suppliers / Vendors / Subcontractors Example 2
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
17
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
18
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 3B | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
An ethical business is positive, honest, fair, reliable, and responsive to its customers, suppliers and employees.
For each of the three groups listed below, provide two situations / examples in which your business demon-
strated ethical decision-making. Describe the dilemma / problem, the possible choices you had for resolving the
issue, the pros and cons of each option, any resources consulted to resolve the dilemma, and the final outcome.
Question 3A: Customers
Question 3B: Suppliers / Vendors / Subcontractors
Question 3C: Employees and Freelancers
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3C: Employees Example 1
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
19
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
20
Copy and paste or type your response in the blank areas below. Maximum characters allotted for each section
are noted next to the title and are based on 10 pt. Times
Question 3C: Employees Example 2
Statement of the Ethical Dilemma or Problem (1,200 characters (200 words)
Description of the Choices for Resolution (700 characters (100 words)
Explanation of the Pros and Cons for Each Choice (1,200 characters (200 words)
QUESTION 3A - C | DECISION-MAKING
21
Description of the Resources Consulted to Resolve the Dilemma (700 characters (100 words)
Description of the Final Outcome / Decision Made (1,200 characters (200 words)
22
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 3C | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
Businesses demonstrate high ethical business practices with programs and activities that return value and support
to the communities they serve, often termed “goodwill”. Below and on the following pages, please provide three
examples of programs, contributions, and activities that return value and support to your community.
Copy and paste or type your response in the blank areas provided below and on the following pages. Maximum
characters allotted for this response is 2,000 including spaces (300 words) based on 10 pt. Times.
Question 4 - Example 1
Question 4 - Example 2
QUESTION 4 |
23
Question 4 - Example 3
24
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 4 | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
Below and on the following pages, please provide three examples of your long-standing history or reputation
for ethical standards of behavior in the marketplace.
Copy and paste or type your response in the blank areas provided below and on the following pages. Maximum
characters allotted for this response is 2,000 including spaces (300 words) based on 10 pt. Times.
Question 5 - Example 1
Question 5 - Example 2
QUESTION 5 |
25
Question 5 - Example 3
26
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 5 | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
List recognitions or acknowledgements by industry peers, trade associations, or the communities in which you
do business.
Copy and paste or type your response in the blank area below. Maximum characters allotted for this response is
2,500 including spaces (400 words) based on 10 pt. Times
QUESTION 6 |
27
This Section to Be Completed by the Judges
Directions: Please rate the business’ answer on a scale of 1 to 10. Ten signifies the best possible answer.
A good answer should be rated between 5 and 9.
Applicant: ____________________________________________________________________________
Question 6 | Score
1 2 3 4 5 6 7 8 9 10
Poor Poor Poor Poor Good Good Good Good Good Best
Judge’s Notes
By submitting this Torch Awards for Marketplace Ethics Entry & Application, I am attesting that the information
contained herein is accurate to the best of my knowledge, that my business is in good standing with BBB, and
that my business is not currently, nor has been the subject of any major lawsuits, including class action lawsuits
or government actions within the past three years (unless disclosed to BBB). Further, I attest that to the best of
my knowledge there are no significant outstanding concerns that may prevent my business from upholding all
BBB Standards of Trust.
Name: _____________________________________________________________________________________
Title: ______________________________________________________________________________________
ENTRY AGREEMENT FORM
28
SAVE
SUBMIT
Save your work by clicking the “SAVE” button then return to the form to work the questions in any order. You
will be prompted to save the file to your desktop.
To submit your application click the “SUBMIT”. You cannot submit the form unless you have completed all of the
“required” fields. Required fields are highlighted by a red border. Please note: Once you click the “SUBMIT” button
the form will be locked and no changes can be made. You will be prompted to email the form.
Completed forms should be emailed to: memberservices@cincinnati.bbb.org
Your application must be submitted by 4:30 PM ET on the scheduled date (No earlier than June 30th, 2016 — final date to be determined) or it will not be accepted. All Entry Agreements are time stamped upon submission.
Leadership Circle
The Center for Ethics at BBB
AV & CREATIVE SERVICES
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10/15/2015
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29
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