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Welcome to the Brooklyn, New York
Technology & Market Assessment ForumOctober 6-8, 2010 • New York Marriott® at the Brooklyn Bridge
Welcome to the Brooklyn, New York
Technology & Market Assessment ForumOctober 6-8, 2010 • New York Marriott® at the Brooklyn Bridge
New Energy Software Tools
Confidential – Enercom, Inc.Copyright © 2010 Enercom, Inc.
Online Software to Engage Your Customers
Presentation for
Technology & Market Assessment ForumBrooklyn, New York October 6, 2010
Online Energy Software Tools & Applications
Larry Farthing VP Business Development
Enercom Inc
Online Energy Software Tools & Applications
Larry Farthing VP Business Development
Enercom Inc
Copyright © 2010 Enercom, Inc.
Online Energy Software Tools & Applications
Why Offer Online Interactive Energy Tools?
State of the Market 2010
Why Choose Enercom?
Enercom’s ESC Project
Discussion / Q&A
Why Offer Online Interactive Energy Tools?
State of the Market 2010
Why Choose Enercom?
Enercom’s ESC Project
Discussion / Q&A
Copyright © 2010 Enercom, Inc.
Customers Want “Personalized” Energy Information Engage and Empower Customers
Provide Energy Understanding and Sense of Control
Energy Expert Position Enhance Company Brand
Control Customer Service Costs Reduce High Bill Complaints Head Off PSC Complaints Fewer (and Shorter) Call Center Calls Call Center Interfaces, Scripts
(more)
Customers Want “Personalized” Energy Information Engage and Empower Customers
Provide Energy Understanding and Sense of Control
Energy Expert Position Enhance Company Brand
Control Customer Service Costs Reduce High Bill Complaints Head Off PSC Complaints Fewer (and Shorter) Call Center Calls Call Center Interfaces, Scripts
(more)
Copyright © 2010 Enercom, Inc.
Why Offer Online Interactive Energy Tools?
Meet Energy Efficiency Mandates / Goals Promote Program, Product and Service Offers Attract Customers to Your Website Pro-Active P/R When Energy Costs are Rising Mine Customer Data
Target Marketing Follow-Up Surveys
Meet Energy Efficiency Mandates / Goals Promote Program, Product and Service Offers Attract Customers to Your Website Pro-Active P/R When Energy Costs are Rising Mine Customer Data
Target Marketing Follow-Up Surveys
Copyright © 2010 Enercom, Inc.
Why Offer Online Interactive Energy Tools?
State of the Online Energy Apps Market 2010
Dominated by 3-4 Commercial Suppliers
US Gov’t & State Gov’t Sites US DOE’s Energy Star, etc.
State Energy Offices
Public / Private Institutions Oak Ridge National Laboratory
Berkeley National Laboratory
State Universities, etc.
Dominated by 3-4 Commercial Suppliers
US Gov’t & State Gov’t Sites US DOE’s Energy Star, etc.
State Energy Offices
Public / Private Institutions Oak Ridge National Laboratory
Berkeley National Laboratory
State Universities, etc.
Copyright © 2010 Enercom, Inc.
State of the Online Energy Apps Market 2010
Advantages of Offering Commercial Applications Self-Guided Energy Audits for Homes / Businesses
Specialized Calculators and Comparison Tools
Customized or Standard
Implementations
Company Branding,
Colors, “Look & Feel”
Import Customer Billing
/ Consumption Data
(more)
Advantages of Offering Commercial Applications Self-Guided Energy Audits for Homes / Businesses
Specialized Calculators and Comparison Tools
Customized or Standard
Implementations
Company Branding,
Colors, “Look & Feel”
Import Customer Billing
/ Consumption Data
(more)Copyright © 2010 Enercom, Inc.
State of the Online Energy Apps Market 2010
Advantages of Offering Commercial Applications Personalized Results that Customers Desire
Links to Utility Programs, Offers and Trade Allies
Market Intelligence,
Demographics,
Appliances Owned
User-Support Available
WebTrends Reports
Advantages of Offering Commercial Applications Personalized Results that Customers Desire
Links to Utility Programs, Offers and Trade Allies
Market Intelligence,
Demographics,
Appliances Owned
User-Support Available
WebTrends Reports
Copyright © 2010 Enercom, Inc.
Copyright © 2010 Enercom, Inc.
Why Choose Enercom?
The Enercom Advantage The Originator of Online Energy Audit Software (1995)
Commitment to Engineering Accuracy of All Tools
Nimble Company with On-Staff Programmers
Natural Gas Utility Sales and Marketing Experience
Partner with ESC & Support for the Gas Industry
On-Line Energy Bill Analyzer Application
Latest “.net” Programming
New Carbon-Impact Tools
Spanish Language Versions
Atlanta, GeorgiaEnercom Headquarters
Atlanta, GeorgiaEnercom Headquarters
San Diego Gas& Electric
OG&E
City ofSeattle
IndependencePower & Light
TXU EnergyServices
MinnesotaPower
Pepco
Central HudsonUnited Illuminating
Cobb EMC
Salt RiverProject
SCE&G
DetroitEdison
Niagara Mohawk
Jackson EMCSawnee EMC
Carroll EMC
Cinergy
EdisonAmerica
City Utilities ofSpringfield, MO
AVISTA UtilitiesSuperiorWL&P
City of Duluth
FPL Energy Services
Nicor Gas
WPSC
KCP&L
SouthernCompany
NYSEG
Chugach Electric, AK
Ontario Hydro Energy
Silicon Valley Power
EPB
AGLC
Murray CityElectric
ProgressEnergy
KUB Touchstone EnergyCooperative
GreyStonePower
BC Hydro
EPCOR EnergyServices
RochesterUtilities
LESEEI
OttertailPower
Platte River
Hometown ConnectionsCSU
MercedIrrigation District
Great LakesEnergy
City Utilities
IdahoFalls
Caribbean Utility Company
Riverside Public UtilitiesSantee Cooper
City of Lodi
CLECo
PortAngles Energy
NW
AMP Ohio
NIPCO
Primen
Butler REC
CrawfordsvilleREMCAquila
PPL Services
Peoples EnergyTri-County EC Menasha
Pierce Pepin
Enercom ClientsConsistently Chosen by Energy Companies
SoCal Gas
Homer Electric
Northwestern REC
Enercom Clients Since 1996
SECO
TVA
Azusa Light & PowerCity of Rock Hill
Bahamas Electricity
Corporation
City ofHigh Point
Adams Electric
DukePower
Atmos Energy
FMPA
GRU
PGE
TVA
50+ Active Clients / 400+ Utilities
CMEECJamestown NY
GP&L
Denton PSNCElectriCitiesof NC
AMEA
DEMEC
Floresville EL&P
Georgetown
Holland BPW
Columbia Water& Light
MECA / MPSC / Consumers Power
LCRA
Copyright © 2010 Enercom, Inc.
Nova Scotia Power
Enercom50+ Clients / 400+ Utilities
81 Municipal Power Utilities
11 Municipal Power Utilities
30 Municipal Power Utilities
90 Municipal Power Utilities
7 Municipal Power Utilities
9 Municipal Power Utilities
10 Municipal Power Utilities
158 Power Distributors
12Utilities
11Utilities
30 Electric Utilities
Copyright © 2010 Enercom, Inc.
Online Energy ToolsIntegrated Self-Service Toolbox to Provide
Energy Information & Personalized Recommendations
Receive the most personalized energy information. Understand whole-home
energy use and cost… Identify and quantify savings opportunities. Quantify carbon footprint/environmental impacts.
Energy Audits for Homes and for
Business
Energy Advisor
Read articles about home energy use, systems and savings and answers to the most frequently asked questions
on home energy use.
Quickly estimate energy use and cost for all home energy
systems & appliances.
Contact an energy expert for further
assistance.
Equipment Comparisons
Evaluate options for replacing home heating & cooling systems and water heaters.
Bill Comparison
Compare two energy bills and understand the specific
reasons for changes.
Copyright © 2010 Enercom, Inc.
Energy Calculator
Energy Library/FAQ
Enercom’s ESC Commercial Carbon Calculator
ESC’s Commercial Carbon Impact Tool CCC Tool was Developed by ICF International for ESC
Enercom Won Bid for Tool Webinization
Enercom has Added Graphic Enhancements
Participating Members Will Link to the ESC URL
Separate Version for “Branding” Members
Each Branding Member Will Have Unique URL
Just the First of Many New Projects and Tools with ESC
ESC’s Commercial Carbon Impact Tool CCC Tool was Developed by ICF International for ESC
Enercom Won Bid for Tool Webinization
Enercom has Added Graphic Enhancements
Participating Members Will Link to the ESC URL
Separate Version for “Branding” Members
Each Branding Member Will Have Unique URL
Just the First of Many New Projects and Tools with ESC
Copyright © 2010 Enercom, Inc.
Enercom’s ESC Commercial Carbon Calculator
Copyright © 2010 Enercom, Inc.
Enercom’s ESC Commercial Carbon Calculator
Copyright © 2010 Enercom, Inc.
Technology & Market Assessment ForumBrooklyn, New York October 6, 2010
Questions?? / DiscussionQuestions?? / Discussion
Copyright © 2010 Enercom, Inc.
For More Information, Please Contact
Larry Farthing VP Business Development
214.708.5898
farthing@enercomusa.comenercomusa.com
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Confidential – Enercom, Inc.Copyright © 2010 Enercom, Inc.
Online Software to Engage Your Customers
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