welcome to the data center & cloud webinar series · edge | iot and ot. private. hybrid cloud....

For internal use only. Not for external use or consumption.

Welcome to the Data Center & Cloud Webinar Series

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Bilal Sherrief – Cisco Technical Solution ArchitectData Center and Cloud

Islam Hemdan - Cisco Technical Solution ArchitectApp Dynamics

• Transformation Across the Stack

AppDynamics and Cisco Workload Optimization Manager

© 2020 Cisco and/or its affiliates. All rights reserved.

The golden age of

app development

network operations

© 2019 Cisco and/or its affiliates. All rights reserved.

• Distributed services and systems cause a loss of control

• Interdependencies across the IT stack make it harder to identify root cause

Customer Experience is Simplifying

Send money

Total

$95Send money

8.0 s

Networklatency

ResourceCongestion

© 2019 Cisco and/or its affiliates. All rights reserved. © 2019 Cisco and/or its affiliates. All rights reserved.

Application and infrastructure complexity is exploding

• Hyper-diverse and hyper-distributed

• More dependencies

• Unpredictable demand

© 2019 Cisco and/or its affiliates. All rights reserved. © 2019 Cisco and/or its affiliates. All rights reserved.

Average cost of critical application failure per hour$600,000 - $1 million*

Customer experiences and engagement are the new currency

Applications are a key driver of competitive differentiation

Poor application performance impacts the business

Impact on customer experienceSlow and frustrating customer experiences

Source: IDC, The Real Business Value of DevOps

© 2019 Cisco and/or its affiliates. All rights reserved.

Edge | IOT and OTCampus Branch Data center

Private

Hybrid cloud

Cloud providers

SaaS

Service providers

Security

Colocation

Serverless

SaaS

SaaS

SaaS

SaaS

Hybrid cloud

SaaS

SaaS

SaaS

100msDelay in load time = 7% drop in conversion

49%of users switchedsuppliers due to poor digital experience 1

50%willing to pay more for a service with a better digital experience2

AppDynamics is now part of Cisco. © 2019 Cisco and/or its affiliates. All rights reserved.

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How do you follow the Customer across the stack ?

Your Customers’ Interactions

Process Payment

Search

Withdraw Funds

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The “Business Transaction”

The consistent unit of measure

Constant despite complexity/change

Network

Private Cloud

Public Cloud

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App Team

Infra Team

CPU Mem

Focused on stacks &

workloads

Focused on deploying code and experience

VMs & Containers

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Managing Application Experience – Multidomain

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CPU Mem

VMs & Containers

InsightAnalytics to drive the right resource decisions

ActionFull-stack automation to

continuously optimize resources to the app

VisibilityApp and infra interdependencies

and impact on business performance

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Workload Optimization Manager

Visualize application resource dependencies (Infrastructure)

Automate applicationresourcing decisions (Infrastructure)

Continuously optimizeapplication resources on demand

A powerful combination: AppDynamics and CWOM

Visualize application dependencies

Automates anomaly detection down to line of code

Continuously optimizeApplications

Deliver continuous businessand application performance

Application Resource Management Application Performance Management

14COMPANY

“The more seamless life gets for our connected consumers, the more complex it becomes for technologists”

15COMPANY

How do your applications stack up against the new user expectation bar?

Application loyalty is the new brand loyalty

But as The Customer Experience Simplifies…

Application Complexity is Exploding

More Distributed

More Dependencies

Faster Cycles

16

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How Do You Follow The Customer?

Apply for new Contract

Credit Check

Contract Approval

Login

17

The “Business Transaction”

The consistent unit of measure

Constant despite complexity/change

Your Customers’ Interactions

Network

Private Cloud

Public Cloud

Traditional Siloed Tools Solve Siloed Problems

18

Infrastructure

Database

Network

Cloud

Logs

Middleware

Siloed problems are identified by individual monitoring tools‘Finding the red’

Multiple minor issues when combined may contribute to poor user experience

Siloed tools struggle to identify these issues ‘Finding the yellow’

Siloed Teams Solve Siloed Problems

Databaselooks fine

Definitely notthe database

Which customers are affected?

Checkingthe logs

The War Room

19

Spend isdown

Conversion ratesare dropping

Why is this happening?

This app is horrible!Right now

RETWEETS LIKES

140 1053

AppDynamics isnow part of Cisco.

Live Demo

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CWOM Demo

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What is needed to assure application performance?

Complete Visibilityinto app/infrastructure interdependencies

and impact on business performance

Real-time analyticspowered by AI to drive the right

resource decisions

Full-stack Automationallocates and optimizes resources in

real-time

Advanced operationalanalytics and automation

© 2019 Cisco and/or its affiliates. All rights reserved.

Cisco Workload Optimization Manager assures application performance

Real-time decision engineWhat workload to run where, when and why

Cost

Always simultaneously solving forPerformance, cost and compliance

Performance

Compliance

© 2019 Cisco and/or its affiliates. All rights reserved.

Application Supply Chain:Application Utilization

Visibility of response time (ms) and transactions (per second)

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The Right Actions for Every Layer of the Stack

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CWOM delivers full visibility and decision automation across the entire stack

CWOM leverages telemetry data from the broader ecosystem to recommend the best actions

enabling you to:

Assure application performance

Optimize multicloud environments

Modernize and consolidatedata center projects

Accelerate container initiatives

Application

Infrastructure

App mgmt

PaaS/ container mgmt

Hybrid cloud mgmt

SDCC

Infrastructure supply

Wor

kloa

d O

ptim

izat

ion

Man

ager

APPDYNAMICS