welfare actitvities by banking sectors to their employees
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A
PROJECT REPORT
ON
What Type Of Welfare ActivitiesExtended To Employees By Various
Banking Sector
SUBMITTED TO
Punjab Technical University, Jalandhar
In partial fulfillment of requirements for degree ofMASTERS OF BUSINESS ADMINISTRATION (M.B.A.)
Submitted To: Submitted By:
Mr.Tarun Arora Anu Puri
(Lec. In PTU )
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ACKNOWLEDGEMENT
The Research onWHAT TYPE OF WELFARE
FACILITIES EXTEND TO EMPLOYEES BY VARIOUS BANKING
SECTOR.I would like to add a few heartfelt words for the
people who at various stages of the project development
helped me by their valuable guidance.First and foremost I would like to pay my sincere
gratitude which I owe to MR. TARUN ARORA (LEC.
MBA) for their valued help and guidance which they gave
me when I needed it the most. It was only due to their
sincere help and efforts that I was able to end up with this
project.
Last but not the least; I would like to pay our
gratitude to my PARENTS, without their help and blessing
I cant take a single step in right direction.
ANU PURI
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PREFACE
ONE CAN LEARN MORE ABOUT A ROAD BY TREVELLING IT,THAN BY CONSULTING ALL THE MAPS IN THE WORLD
As a part of degree of M.B.A, every student has to undergo for
final project research in a Commercial organization. With the help
of this research students come to know that how the academic
knowledge is applied in actual business situation. They also come
to know about the working conditions under which they will have
to work in near future.
InMY FINAL RESEARCH PROJECT REPORTI studied
WHAT TYPE OF WELFARE FACILITES EXTENDED TO
EMPLOYEES BY VARIOUS BANKING SECTOR. We must
forewarn the readers that this project is not a work of excellence by
a scholar. It is a student attempt to watch, record, analyze and
understand the business activities a by applying his/her theoretical
knowledge and concepts. Even then we dare to say that we made
the best possible attempt to accomplish this work.
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CONTENTS
CHAPTER
No.
PARTICULARS
I.
II.
III
ACKNOWLEDGEMENT
PREFACE
INTRODUCTION
MEANING SCOPE OF WELFARE
SIGNIFICANCE OF WELFARE
TYPES OF WELFAREAGENCIES FOR WELFARE
WELFARE SCHEMS OF DIFFERENT BANKS
RESEARCH METHODOLOGY
OBJECTIVES OF RESEARCH
LIMITATIONS
DATA ANALYSIS AND INTERPRETATION
RECOMMENDATIONS
CONCLUSION
BIBLIORAPHY
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MEANING AND SCOPE OF WELFARE
Employee welfare is a comprehensive term including various services,
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benefits and facilities offered to employees by the employer. Though such
generous fringe benefits the employer makes life worth living for
employees. The welfare amenities are extended in addition to normal wages
and other economic rewards available to employees as per the legal
provisions. Welfare measures may also be provided by the government,
trade unions and non government agencies in addtion to the employer. The
basics purpose of lavour welfare is to enrich the life of employees and keep
them happy and contended. Welfare measures may be both statutory and
voluntary. Lavour laws require the employer to extend certain benefits to
employees in addition to wages. Voluntary benefits are the result of
employers generosity, enlightenment and philanthropic feelings.
DEFINITION
According to the Lavour Investigation Committee (1946), Employee
welfare means anything divine for intellectual, physical, moral and
economic betterment of the workers, whether by employers, government or
by other agencies, over and above what is laid down by law or what is
normally expected on the part of the contracted benefits for which workers
may have bargained.
SCOPE OF EMPLOYEE WELFARE
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The Employee investigation committee: Anything done for
intellectual, physical ,moral and economic betterment of the
employees, whether by employees, by government or by other
agencies over and above what is laid down by law, or what is
normally expected on the part of the contracted benefits for which
employees may have bargained.
The committee on labour welfare: Today, welfare is generally
accepted by employees. The state steps in to widen the area of
applicability only. Welfare is being looked at as a social right of
workers. The committee described it as social security measures thatcontribute to improve the conditions under which workers employed
in India. Employee welfare includes both statutory as non-statutory
activities under taken by employers, trade unions and both the central
and state governments for the physical and mental development of
workers.
Labour Welfare Officer:
The factories Act, Plantation Labour Act
and mines Act provide for the appointment of one or more Welfare
officers. According to the Plantation Labour Act,in every plantation
wherein 300 or more workers are ordinarily employed, The employer
shall Employee such number of welfare officers as may be
prescribed.
SIGNIFICANCE OF EMPLOYEE WELFARE
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1. Welfare facilities provide better physical and mental health to the
workers and make them happy.
2. Welfare facilities like housing, medical benefits, education and
recreation facilities for the workers families help to create contended
workers.
3. Improvement in material, intellectual and cultural conditions of life
protects workers from social evils like drinking, gambling etc.
4. Enables workers to have a richer and more satisfying life.
5.Raises the standard of living of the workers by indirectly reducing the
burden on their pocket. Welfare measures will improve the physical and
psychological health of employees, which in turn, will enhance their
efficiency and productivity.
6. Absorbs the shocks injected by industrialization and urbanization on
employees.
7. Promotes a sense of belonging among employees, preventing them fromresorting to unhealthy practices like absenteeism, labour turnover,
strike, etc. Welfare work makes the service in mills more attractive to
employees. It improves the relationship between employers and
employees.
Types of Welfare Facilities
Welfare services may broadly classified into two categories:
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i) Intramural activities which are provided within the establishment
latrines and urinals, crches, rest centers, canteens uniforms,
library, medical aid, subsided food, allowance etc.
ii) Extramural activities which are under taken outside the
establishment such as family planning, child welfare, cooperative
stores, credit societies, vocational guidance, holidays homes, leave
travel facilities, transport to and from the place of work etc.
Intramural and Extramural Welfare Activities: ILO
Intramural Extramural
Drinking water
Toilets
Crches Washing and bathing facilities
Rest shelters
Uniforms and protecting clothing
Recreation facilities
Canteens
Subsidized food
Medical aid
Housing
Education facilities
Maternity benefits
Transportation
Sports facilities
Leave travel
Vocational training
Holiday homes
Cooperative store
Social insurance
Labour welfare Work may also categories into two categories:
i) Statutory welfare work comprising the legal provisions in various
pieces of labour legislation.
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ii) Voluntary welfare work includes those activities, which are
undertaken by employers for their workers voluntarily. Many
employers nowadays offer, the flowing welfare amenities voluntarily:
I) Education: A scheme of workers education was envisaged on an all
the scheme had four main objectives: India basis by the government
of India, way back in 1957.
To develop strong unions through trained officials and more
Enlightened members.
To develop leadership from the rank and file.
To equip organized labour to take its place in a democratic society
and discharge its social and economic function.
To promote, among workers, a greater understanding of the problems
of there economic environment and there privileges and obligation as
union members and officials and as citizens.
II) Housing: In view of acute shortage of housing accommodation in
cities industrial housing is an important part of employee welfare in
India. An industrial housing scheme was introduced in 1952. Under
this scheme, the Central Government provides loans and subsidies
for the construction of houses for industrial workers. Low Income
Housing Scheme and a Special Housing Scheme for displaced
persons have also been introduced. The National Commission on
Labour recommended the government should take the major
responsibility For housing. Fiscal and monetary incentives should
be provided.
III) Transportation: With the growth of industries, the distance between
the workplace and residence of worker has increased considerably. It
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is therefore, necessary to provide proper transport facilities to and from
the factory . Such facilities will reduce strain and absenteeism. The
Committee On Labour Welfare recommended the provision of
adequate transport facilities to workers to enable them to reach there
workplace without loss of much time and without fatigue.
Employers should also advance loans for purchase of bicycles,
scooters etc., by employees. In undertaking where transport are not
provided, some conveyance allowance mutually agreed upon between
the employer and the employees should be paid.
IV) Recreation: Recreation in the form of music, art, theatre, sports and
games can play an important role in the physical and mental growth
of employees. The Committee on labour Welfare recommended that
State governments and trade unions should take the initiative and
combine their efforts to provide a minimum number of sports and
Recreation to keep the labour force fit and healthy. Excursions,youth
Clubs and holiday homes can be provided for employees.
V) Other facilities: These are basically intended to improve the comfort
Level of workers while at work and include the following:
Canteen, restrooms and lunchrooms: Canteens established inside
Factories generally offer food at subsided rates. In modern
Organization, food courts offering a variety of continental and inter
Continental cuisine has become quite popular in recent times.
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Washing facilities, medical aid leave travel concessions: Most
factories have first-aid facilities to care of minors injurious.
Reimbursement of medical expenses actually incurred is also
increasingly favoured nowadays.
Consumer cooperative stores: The Indian Labour Conference in 1963
recommended the setting up of consumer cooperative stores in all
industrial establishments including plantations and mines employing 300
or more workers.
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Agencies for welfare work
There are several agencies involved in labour welfare work Besides central
and state governments, employers, unions and social organizations work
agencies for extending welfare facilities to the workers.
Central government
The central government tries to extend its helping hand through various Acts
covering the safety, health and welfare of workers. The Factories Act, 1948,
Mines Act, 1952, Shipping Act, 1948, Plantation Labour Act,1951, Motor
Transport Workers Act 1961, Employees State Insurance Act,1948
etc.provide for canteens, crches, restrooms, washing facilities ,etc. Labour
welfare officers oversee the welfare activities closely and ensure justice to
workers.
State governments
Governments in different states and union territories offer welfare facilities
to workers. In Assam a statutory welfare fund is created for offering medical
educational, recreational and other facilities to plantation workers. In
Gujarat, Maharashtra, Punjab and Karnataka, welfare boards administer
Labour welfare centers.
Employers
Enlightened employers TISCO, Hindustan Lever, Godrej, L&T, Siemens,
Voltas, Bajaj Birals Sandoz, Philips , HMT LIC, BHEL, Air India,RCF etc.
have undertaken welfare activities in the interest of workers. The TISCO
runs a well Equipped hospital in Jamshedpur, supported by health centers
and dispensaries in different residential Localities.Family planning clinics,
credit societies, gymnasiums, clubs, crches, canteens, schools are also set
by the TISCO for the benefits of workers.
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Trade Unions
The contribution of trade unions in India towards labour welfare activities is
not significant. Poor finances, multiple unionism, often come in the way of
undertaking labour welfare work enthusiastically. There are certain
exceptions to this like the Ahmedabad Textile Labour Association,
Mazdoor Sabha of Kanpur, Railwaymens Union and the Indian Federation
of Labour.These labour organizations have provided welfare facilities to
workers such running schools, libraries, sports centers, cooperative stores
recreation and cultures centers, legal cells labour journals, etc.
Other Agencies
In addition to the above social service organizations such as The Bombay
Social Service League Assam Seva Samity, etc. also provide services to the
working class on a voluntary basis.
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PUNJAB NATIONAL BANK
Punjab National Bank was established in 1895 at Lahore. PNB has the
distinction of being the first Indian Bank to have been started solely with
Indian capital. In 1969, PNB was nationalized along with 13 other banks.
PNB serves over 3.5 corer customers and has the largest branch network in
India- 4062 branches and 447-extension counters spread all over the country.
Punjab National Bank was established in the year of 1944 in Mandi.A S
Thakur is the branch manager and 27 employees working in it. There are
two branches of PNB in Mandi.One branch situated is near the Sanjivan
hospital and other one is near the Mandav hospital. PNB provided ATM
facilities to there custemers. PNB provided following welfare activities to
there employees.
Welfare Schemes Of Bank:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside.
Reimbursement of Medical Expenses: Under the scheme reimbursement
is provided to the extent of 90% of expenses incurred on Hospitalization and
not reimbursed under the Hospitalization schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital. The reimbursement will be restricted to the
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percentage applicable to the dependent family member,i.e. 75% of the
charges applicable to the lowest paying bed in such hospitals.
Scholarship facility: PNB provided scholarship for employees children
those who are in a merit list. Bank give 3500 for the merit holders.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank gives a 1% rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staffby the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyance,
subject to such terms and conditions as the Board may decide either
generally or with reference to any particular loan having regard to the
guidelines of the Government.
Maintenance & House Keeping Expenses: Besides the schemes being
administered through the Bank and the Trust, The Bank is allowing @ Rs.
900-per employee annually for Maintenance and House Keeping.
News Paper Bill Reimbursement: Bank give reimbursement of News
paper bill to there employees when they take news paper facility at
residence.
Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle for use of official purpose.
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Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
Drinking Water Facility&Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
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BANK OF BARODA
Bank of Baroda was founded by Maharaja Sayajirao gaekwad of Baroda on
July 20, 1908 with a paid up capital of Rs. 10 Lakhs. Since then bank has
traversed an eventful and successful journey of almost 100 years today
Bank of Baroda has a network of 2737 branches include 39 overseas
branches spread over 20 countries. Bank of Baroda took the lead in shifting
from manual operating systems to a computerized work environment.
Today, the Bank has 1918 computerized branches, covering 70% of its
network and 91.64% of its business. Bank of Baroda open its branch in the
year of 1976 in Mandi.Mr. R K Thakur is a Branch manager and 9
employees working in it. This Bank is situated near the Indira Market.Bank
of Baroda provided ATM facility to there customers.The bank provided
following welfare activities to there employees,
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 100% of expenses incurred on Hospitalisation and
not reimbursed under the Hospitalisation schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital. The reimbursement will be restructed to the
percentage applicable to the dependent family member,i.e. 75% of the
charges applicable to the lowest paying bed in such hospitals.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
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extension or renovation of a house. Bank gives a 1% rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyane,
subject to such terms and conditions as the Board may decide either
generally or with reference to any particular loan having regard to the
guidelines of the Government.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
House Maintenance: Besides the schemes being administered through the
Bank and the Trust, The Bank is allowing @ Rs. 750 per employee
annually for Maintenance and House.
News Paper At Residence: All officers including Newly recruited /Promote
Officers whether confirmed or on probation shall be eligible for News paper
at residence facility with their entitlement.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
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Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle for use of official purpose.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and in those branches
Where strengths of employee below 26 there this facility is not provided but
instead of it bank give 50 rupees per month to each employee.
Scholarship facility: Bank provided scholarships to employees children
those who are in a meritlist.Bank give 500 to 2000 on the performance of
children.
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ORIENTAL BANK OF COMMERCE
At the national level the bank was establish on 19th
February 1943 at Lahoreas a private sector bank, floated by Thapar Group. However, actual
operation was started in the year, 1944 as a regional bank in northern India.
After independence, it had to shift its base from Lahore to Amritsar and
subsequently to New Delhi in 1951. Bank was establish its branch in Mandi.
It is situated near the Town Hall. 10 employees working in it and bank
provided 28 holydays annually to there employees. Bank provided following
welfare activities to their employees:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside. A sum of Rs. 440/- per month is
reimbursed to the employees for this purpose.
Adhoc Grant on Death: In case an employee dies in harness, a grant of Rs.
1,50,000/- irrespective of the Cadre of the deceased employee is paid to his
legal heirs to enable the dependants of the deceased employees to meet the
immediate urgent financial needs.
Education Subsidy: Education Subsidy will also be available for pursuing
correspondences courses from registered/Recognized institutes. All request
whether for Education Subsidy or any type of grant from the Trust are to be
sent through respective regional offices.
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 90% of expenses incurred on Hospitalisation and
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not reimbursed under the Hospitalisation schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital. The reimbursement will be restructed to the
percentage applicable to the dependent family member,i.e. 75% of the
charges applicable to the lowest paying bed in such hospitals.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank gives a 1% rebate in interest on the
loan for there employees.Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyance,
subject to such terms and conditions as the Board may decide either
generally or with reference to any particular loan having regard to the
guidelines of the Government.
News Paper At Residence: All officers including Newly recruited /Promote
Officers whether confirmed or on probation shall be eligible for News paper
at residence facility with their entitlement.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
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Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle for use of official purpose.
Honors on Completion of 25 years of services: Employees with 25 years
of unblemished service are eligible for this award. The term unblemished
service would mean that no penalty/ punishment has been imposed upon
him/ her during the immediately preceding 3 years or rigor of penalty was in
operation, whichever was longer. The award could realized after the
debarment period was over. The award may be in the form of an article like
wrist watch, silver or any other article of employees choice costing an
amount not exceeding Rs. 2000/.
OBC- Parivar Health Care Scheme: In order to ensure good health and
carefree post retirement life of its employees, the bank has entered into a
memorandum of understanding with the United India Insurance Company
Ltd. and taken an insurance policy effective from January 2007 under which
post-retirement medical insurance cover is made available to all employees
of Oriental Bank of Commerce.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
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House Maintenance: Besides the schemes being administered through the
Bank and the Trust, The Bank is allowing @ Rs. 750 per employee
annually for Maintenance and House.
News Paper At Residence: All officers including Newly recruited /Promote
Officers whether confirmed or on probation shall be eligible for News paper
at residence facility with their entitlement
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours. The bank is paying the premium for the said policy.
Insurance coverage
S.
No.
Designation
/Scale/Category
Cover Available
(Rs in Lakh)
1 CMD/ED 10.00
2 Scale VII & VI 7.50
3 Scale V& IV 5.50
4 Scale III & II 3.50
5 Scale I 3.00
6 Nonsubordinate 2.00
7 Sub- Staff 2.00
8 Clerical 2.00
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Annual Medical Health Checkup: As a measure of staff welfare and in
order to timely detection of any serious ailment and help the employees to
take proper care of self and their Spouse health well in time Annual Health
Checkup is provided to all full time employees of the bank who have
attended 40 years of age.
STATE BANK OF INDIA
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The origin of State Bank Of India date back to 1806 when the Bank of
Calcutta was established. In 1921, the Bank Of Bengal and two other
presidency banks were amalgamated to form Imperial Bank Of India. In
1955, the controlling interest in the imperial Bank of India. In 1955, the
Reserve Bank Of India acquired the controlling in the Imperial Bank Of
India and the State Bank Of India came into existence by an Act of
Parliament as successor to the Imperial Bank Of India. State Bank of India
(SBI) is Indias largest commercial bank. SBI has a vast domestic network
of over 9000 branches and commands one fifth of deposits and loans of all
scheduled commercial banks in India. SBI establish its branch in the year of
1956 in Mandi.It is situated near Gandhi Chowk. Mr. Madan Sood is the
branch manager and 38 employees working in it. Bank provided 32 holydays
to there employees in a year. Bank also provided ATM facilities to their
customer. The head office of SBI is situated in Mumbai. The State Bank
Group includes a network of eight banking subsidiaries and several non-
banking subsidiaries offering their services. The eight Banking subsidiaries
are:
1. State Bank Of Bikaner And Jaipur
2. State Bank Of Hyderabad
3. State Bank Of India
4. State Bank Of Indore
5. State Bank Of Mysore
6. State Bank Of Patiala
7. State Bank Of Saurashtra
8. State Bank Of Travoncore
Welfare Schemes Of The Bank:
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Facility of Holiday Homes: To provide clean and hygienic boarding
and lodging facilities to the employees of the Bank at Hill Stations and
other centers of tourist attraction, Holiday homes have been permitted to
be taken on rent. The holiday Homes are being managed by Union and
Association in the Bank.
Maintenance & House Keeping Expenses: Besides the schemes being
administered through the Bank and the Trust, The Bank is allowing @ Rs.
950-per employee annually for Maintenance and House Keeping.
Scholarship facility: Bank provided scholarships to employees children
those who are in a meritlist. Bank gives scholarship to employees children
who take 60% marks or above.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle for use of official purpose.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 100% of expenses incurred on Hospitalization and
and not reimbursed under the Hospitalization schemes of the bank. The
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members of their families are expected to secure admission in a government
hospital or any private hospital. The reimbursement will be restricted to the
percentage applicable to the dependent family member, i.e. 75% of the
charges applicable to the lowest paying bed in such hospitals.
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banksservice, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank gives a 1% rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyance,
subject to such terms and conditions as the Board may decide either
generally or with reference to any particular loan having regard to the
guidelines of the Government.
News Paper At Residence: All officers including Newly recruited /Promote
Officers whether confirmed or on probation shall be eligible for News paper
at residence facility with their entitlement.
Education Subsidy: Education Subsidy will also be available for pursuing
correspondences courses from registered/Recognized institutes. All request
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whether for Education Subsidy or any type of grant from the Trust are to be
sent through respective regional offices.
UCO BANK
UCO Bank is commercial bank established in 1943. The idea to establish the
bank was first conceived by G D Birla the famous industrialist. The idea was
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culminated on the 6th of January 1943 when the United Commercial Bank
Ltd. was born with its registered and head office at Kolkata. In July 1969,
the Bank was nationalized and 100 percent ownership was taken over by the
government of India. In 1985, an Act of Parliament changed the name of the
Bank to UCO BANK. Today, UCO Bank has nearly 2000 branches and 34
regional offices spread all over India.UCO Bank has witnessed many ups
and downs since its establishment. This bank is situated near the School
Bazaar. Mr. Ram Kishan is Branch Manager of UCO bank and 10 other
employees working in this branch. Bank gives 26 holydays in a year to their
employees. Bank provides following welfare activities to there employees:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
News Paper At Residence: All officers including Newly recruited /Promote
Officers whether confirmed or on probation shall be eligible for News paper
at residence facility with their entitlement
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
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Scholarship facility: Bank provided scholarships to employees children
those who are in a merit list. Bank gives scholarship to employees children
who take 60% marks or above
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
INDIAN OVERSEAS BANK
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Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 90% of expenses incurred on Hospitalization and
not reimbursed under the Hospitalization schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital. The reimbursement will be destructed to the
percentage applicable to the dependent family member,i.e. 70% of the
charges applicable to the lowest paying bed in such hospitals.
Scholarship facility: Bank provided scholarships to employees children
those who are in a merit list.
News Paper Bill Reimbursement: Bank give reimbursement of News
paper bill to there employees when they take news paper facility at
residence.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank give a rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyance,
subject to such terms and conditions as the Board may decide either
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Canara Bank was founded in 1906 by late sh. Ammembal Subba Pai. The
Bank was initially named as Canara Bank Hindu Permanent Fund. It
blossomed into a limited company in 1910 and was renamed as Canara
Bank Ltd. In 1969 the Bank was nationalized and there after to be known as
Canara Bank. Today Canara bank is one of the premier banks in the country
with a network of 2513 branches spread all over the country. The bank was
established its branch in 1985 at Mandi. It takes over Luxmi Commercial
Bank which is private sector bank. Mr. Ramesh Lal Attri is the branch
manager of Canara Bank and 9 other employees working in it. Bank gives
32 holydays to their employees. This branch is situated near Mandav
Hospital. Bank also gives ATM facility to their customers. Bank provided
following facilities to their employees:
Welfare Schemes of the Bank:
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside.
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Reimbursement of Medical Expenses: Under the scheme reimbursement
is provided to the extent of 90% of expenses incurred on Hospitalization and
not reimbursed under the Hospitalization schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital. The reimbursement will be destructed to the
percentage applicable to the dependent family member,i.e. 70% of the
charges applicable to the lowest paying bed in such hospitals.
News Paper Bill Reimbursement: Bank give reimbursement of Newspaper
bill to their employees when they take news paper facility at residence.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle. Bank gives Rs. 250 as a
reimbursement to employees for using their own vehicle.
Loan facilities:
Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank gives a rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
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STATE BANK OF PATIALA
The rich heritage of state Bank Of Patiala dates back to the year 1917, when
it was founded by Late Highness Bhupinder Singh, maharaja of erstwhile
Patiala state. The Bank then known as the Patiala State Bank. In 1948 the
Bank was reorganized and brought under the control of Reserve Bank Of
India. Another milestone in history of the Bank was its becoming a
subsidiary of the State Bank Of India on 1st April, 1960 when it was named
as the State Bank Of Patiala. State Bank of Patiala established its branch in
1993 at Mandi. Mr. Bhuri Singh is the Branch manager of State Bank Of
Patiala and 11 other employees working in it. The branch is situated near
Indira Market. Bank also provided ATM facility to their customers. Bank
provided following welfare facility to their employees:
Welfare Schemes Of The Bank:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside. Where canteen facility is not provided,
bank gives Rs.500 to their employees instead of it.
Scholarship facility: Bank provided scholarships to employees children
those who are in a merit list. Bank gives scholarship to employees children
those are in general category and got 60% marks in Board Examination and
50% for reserve categories.
Loan facilities:
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Housing loan: The bank may grant to an officer confirmed in the Banks
service, a loan for the purpose of land for construction of a house, or
extension or renovation of a house. Bank gives a rebate in interest on the
loan for there employees.
Education Loan: Education loan to be sanctioned to wards of officers staff
by the branch within their powers. Prior permission from vigilance
department is required only when the officer employee stands as guarantor
for education loan to his/her dependent ward.
Conveyance Loan: The bank may grant to an officer confirmed in the
banks service, loans for the purpose of motor car or other conveyance,
subject to such terms and conditions as the Board may decide either
generally or with reference to any particular loan having regard to the
guidelines of the Government.
Interest on Deposit: The Bank may allow 1% additional rate of interest
over its ruling rate of on Fixed Deposits, Saving deposits and Recurring
Deposits to employees individually or jointly with any member with any
member of his family.
Facility of Holiday Homes: To provide clean and hygienic boarding and
lodging facilities to the employees of the Bank at Hill Stations and other
centers of tourist attraction, Holiday homes have been permitted to be taken
on rent. The holiday Homes are being managed by Union and Association in
the Bank.
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
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Reimbursement of Medical Expenses: Under the scheme reimbursement
is provided to the extent of 100% of expenses incurred on Hospitalization
and not reimbursed under the Hospitalization schemes of the bank. The
members of their families are expected to secure admission in a government
hospital or any private hospital. The reimbursement will be destructed to the
percentage applicable to the dependent family member, i.e. 70% of the
charges applicable to the lowest paying bed in such hospitals.
Petrol / Conveyance Expenses Reimbursement: Employees are allowed
reimbursement for using their own vehicle. Bank gives Rs. 250 as a
reimbursement to employees for using their own vehicle.
News Paper Bill Reimbursement: Bank give reimbursement of Newspaper
bill to their employees when they take newspaper facility at residence.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
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HDFC BANK
HDFC Bank was incorporated in August 1994 in the name of HDFC Bank
Limited with its registered office in Mumbai, India. The commerced
operations as a Scheduled Commercial Bank in January 1995. HDFC Bank
has a network of over 531 branches spread over India. All the branches
linked on an online real time basis. Customers in over 120 locations are
served through telephone Banking. HDFC Bank was established its branch
on 13th
December 2006 in Mandi, Himachal.Mr. Vijay Thakur is the branch
manager of the bank and 10 other employees working in it. Bank gives 30
holydays to their employees. This branch also provided ATM facility to their
customers. This bank is situated near BSNL Exchange Office. Bank gives
following welfare facility to their employees:
Welfare Schemes Of The Bank:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises. Bank provided lunch to their employees
. Outing: Bank organizes a trip after every six months to their employees.
This trip organize on Sunday or other holydays. All the expenditure paid by
the bank.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Interest on Deposit: The Bank may allow additional rate of interest over its
ruling rate of on Fixed Deposits, Saving deposits and Recurring Deposits to
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employees individually or jointly with any member with any member of his
family.
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 90% of expenses incurred on Hospitalization and
not reimbursed under the Hospitalization schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital.
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
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ICICI BANK
ICICI Bank is Indias second largest bank. ICCICI was formed in 1955 at
the initiative of the World Bank, the government of India and representative
of Indian Industry. The Bank has network of about 573 branches and
extension counters and over 2000 ATMs.ICICI was originally promoted in
1994 by ICICI Limited an Indian Financial Institution, and was its wholly
owned Subsidiary. ICICI Bank setup its international banking group in fiscal
2002 to cater to the cross border needs of clients and leverage on its
domestic banking strengths to offer products internationally. Today, ICICI
Bank offers a wide range of banking products and financial services to
corporate and retail customers through a Varity of delivery channels and
through its specified subsidiaries. ICICI bank establishes its branch on 15th
of December 2006 in Mandi. Mr. Pranshat Aahuja is the branch manager
and 10 other employees working in it. Bank gives 25 holydays in a year to
their employees. This branch also provided ATM facility to their customers.
Following are the welfare activities of the bank:
Welfare Schemes Of The Bank:
Canteen facilities: To enable the banks employees to procure better
quality of tea, coffee, snacks etc., at the place of their work, small space has
been provided at banks premises, wherever possible and other places such
items are provided from outside. Bank gives token as a lunch to their
employees of Rs. 950.
Get to gather: Bank gives facility of Get To Gather to their employees in
every month. All the expenses of this get to gather paid by the bank.
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Outing: Bank organizes a trip after every six months to their employees.
This trip organize on Sunday or other holydays. All the expenditure paid by
the bank.
Group Personal Accident Insurance policy: The bank has taken an
Insurance Policy for providing Personal Accident Insurance cover to all its
employees against Accidental Death and Permanent Total disability during
and after office hours.
Drinking Water Facility &Toilets: The Bank has provided cool drinking
water facility to their employees and separate toilets for male and female
employees.
Interest on Deposit: The Bank may allow additional rate of interest over its
ruling rate of on Fixed Deposits, Saving deposits and Recurring Deposits to
employees individually or jointly with any member with any member of his
family.
Reimbursement of Medical Expenses: Under the scheme reimbursement is
provided to the extent of 90% of expenses incurred on Hospitalization and
not reimbursed under the Hospitalization schemes of the bank. The members
of their families are expected to secure admission in a government hospital
or any private hospital.
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RESE
ARCH
METHODOLOGY
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RESEARCH METHODOLOGY
RESEARCH METHODOLOGY: it is a way to systematically solve the
research problem. The research methodology includes the various methods
and techniques for conducting a research. Research is the systematic design,
collection and analysis and reporting of data and finding a solution to a
specific situation or problem. D.Slesinger and M.Stephenson in the
encyclopedia of social sciences defines Research as the manipulation of
things, concepts or symbols for the purpose of generalizing to extend,
correct or verify knowledge, whether that knowledge aids in construction of
theory or in the practice of an art.
Research is, thus, an original contribution to the existing stock of knowledge
making for its advancement. The purpose of research is to discover answers
to the questions through the application of scientific procedures. My project
has a specified framework for collecting data in an effective manner. Such
framework is called Research Design. The research process followed by
me consists of the following steps:
DEFINING THE PROBLEM AND RESEARCH OBJECTIVES: It is
said, a problem well defined is half solved. The step is to define the
project under study and deciding the research objective. The project
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undertaken by me relates to the welfare activity extended to employees by
various banking sector.
The main objectives of research are:
1. To gain familiarity with phenomena or to achieve new insights into it.
2. To portray accurately with the characteristics of a particular industrial
situation of a group.
3. To determine the frequency with which something occurs or with
which it is associated with something else.
4. To test hypothesis of a casual relationship between variable.
DEVELOPING THE RESEARCH PLAN: The second stage of this study
consists of the most efficient plan for gathering the relevant data. The
research is descriptive in nature. All efforts have been made to meet various
different sections of the employees.
SAMPLING PLAN: The sampling plan calls for three decisions.
SAMPLING UNIT: Who is to be surveyed?
The target population must be defined which has to be studied.
It is necessary to develop a sampling frame so that everyone in
the target population has an equal chance of being taken.
SAMPLE SIZE: How many people have to be surveyed?
Sample refers to the total number of items or units in any field
of enquiry. Generally large sample gives more reliable results
than small samples. The sample size of my study consisted of
50 respondents. The sample has been drawn from employee
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having different post and age group. The selection of the
respondents has been done on the basis of simple random
sampling.
DATA COLLECTION: In my project two types of data has been
considered i.e. Primary data and Secondary data. Major emphasis is on
gathering the primary data. The secondary data has been used to make things
more clear.
Primary Source: Primary data are those, which are collected afresh and for
the first time, and thus happens to be original in character. I have conducted
survey through Questionnaire.
Secondary Source: Secondary data are those which already been collected
by someone else and which already had been passed through the statistical
process. I have collected secondary data through Cos brochures and
websites.
DATA ANALYSIS AND INTERPRETATION: After collecting the data
the analysis of data has been done through various statistical tools and
techniques. The analysis of data requires a number of closely related
operations such as establishment of categories, the application of these
categories to raw data through coding, tabulation and drawing statistical
inferences. The unwieldy data should necessarily be condensed into few
manageable groups and tables for further analysis. Thus, it helps to classify
the raw data into some purposeful and useable categories.
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Coding operations is done at this stage through which the categories
of data are transformed into symbols that may be tabulated and counted.
Editing is done to improve the data for coding. After this Tabulation of
data is done where in classified data are put in the form of tables. After
tabulation the analysis work of my project is based on the computation of
various statistical formulae-values, pie charts and graphs. After analysis
interpretation has been done i.e. to explain the findings on the basis of
analysis.
OBJECTIVES OF RESEARCH
Primary objective is to study various welfare activities extended to
employees by various banking sector.
To know the employees perceptions and their satisfaction towards
various welfare activities and services provided by Banks.
To suggest necessary recommendation improve the existing system.
To find out that the welfare facilities increase the performance of
employees or not.
To find out that welfare activities increase the employees standard of
living or not.
To find out that both government and private sector provide same
welfare activities to their employees.
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LIMITATIONS OF THE STUDY
While doing the survey, many things have been faced which acted
as a limitation rather. Had these interventions not been there, the
project would have been a much bigger success that it had actually
been. Here are some of the main limitations:
The survey done could not cover whole of the employees. Thus,
comparatively less survey was done.
As the sample taken was small in size, it may not be necessarily
true.
There is every possibility that the respondents who answer the
questionnaire might be biased.
There has been limited access to secondary data pertaining to
banks performance in other regions or any other information has
been another problem in finding on correct response.
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AND
INTERPRETATIONINTERPRETATIONKeeping in mind the objectives of the study, the survey was being done
and following interpretation was being drawn.
1. Are you satisfied the welfare facilities that are provided by the
Banks?
Objective: -To check the satisfaction levels of employees, this question is
asked. As there are a number of welfare facilities provided to employees by
various banking sector.
3.1 No of employees satisfied with welfare facilities.
Yes No
38 12
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Interpretation
The evident from above finding showed that out of 50 respondents, 38
respondents are satisfied of the welfare facilities of the banks and rest of the
respondents i.e.12 is not satisfied.
2. Do you think that welfare activities increase the standard of leaving?
Objective: -To knows that welfare activities increase the standard leaving of
employees.
3.2 Increase the standard of leaving of employees.
Yes No
38 12
5.1 Satisfaction level of
Employees
76%
24%
Yes No
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Interpretation
The above figure depicts that out of 50 respondents, 38 respondents are think
that welfare activities increase the standard of leaving and rests of the
respondents i.e.12 are not agree with this.
3. Do you think that private banking sector will affect the public
banking sector in future?
Objective: - To know the affect of private banking sector over public
banking sector in future. As we know that more and more customer moving
towards private sector because of more facilities and service provided by
private sector.
3.3 Affect of private banking sector over public banking sector.
Yes 16
No 30
Cant say 04
5.2 Increase the satisfactions of
employees
76%
24%
Yes No
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Interpretation
As the above figure depicts that only 16 respondents are think that private
banking sector will affect the public banking sector in future and
30respondents not satisfied and rest of 4 cant say anything.
4. Do you want to add more facilities in your welfare?
Objective: -To knows the willingness of employees to add more facilities in
their welfare. As there are a number of facilities bank provided to their
employees but my object to ask the question what employees want in reality.
3.4 Willingness of employees to add more welfare facilities.
Yes No46 4
3.3 Affect of private banking sector
over public banking sector
60%
32%
8%
No Yes
yY
Cant say
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Employees willingness to add more
facilities in their welfare
92%
8%
Yes No
Interpretation
The above figure depicts that most of respondents i.e. 46 are
want to add more facilities in their welfare activities and rest of i.e. 4 are
satisfied.
5. If you want to add more facilities then what type of facilities you want
to add in your welfare?
Objective: - To know the employees preference regarding to add more
welfare facilities.
3.5 Preference regarding various welfare facilities to add in welfare.
Free residence
facility
14
Free loan facility 09
Rebate in income
tax
18
Increase in vehicle
allowance
10
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Interpretation
As the above evident shows that as most as 18 of the total respondents prefer
to add rebate in income tax, 14 prefer to add free residence facility, 10 prefer
increase in vehicle allowance and rest 9 prefer to free loan facility.
3.5 Preference regarding add more
welfare facility
27%
18%35%
20%
F R F F L F
R I T I V A
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6. Do you agree that private banking sector provide good working
environment in comparigion of public banking sector?
Objective: -To knows the employees perception towards working
environment, which is provided by bank.
3.6 Employees perception towards working environment of private banking
sector or public banking sector.
Yes No12 38
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Interpretation
The above figure depicts that out of 50 respondents, 12 respondents are
agree that private banking sector provide good working environment to their
employees in compression of public sector and rest of 12 are not satisfied.
7. Do you think that welfare facilities increase the performance of
employees?
Objective: -To knows that how many employees are agreeing that welfare
facilities increase the performance of employees.
3.7 No of employees agree that welfare facilities increase the performance.
Yes No43 7
3.6Employees perception towards
Working environment
76%
24%
No Yes
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No of employees agree that welfare
facilities increase performance
86%
14%
Yes No
Interpretation
The above figure depicts that out of 50 respondents 43 are
agree that welfare facilities increases the performance of employees and rest
of 7 are not agree.
FINDINGS OF THE STUDY
As far as satisfaction level most of employees are satisfied from
welfare facilities of the banks and they think that it gives motivation
to work more and increase the standard of leaving.
This clearly comes out the survey conducted that most of employees
think that private banking sector will not affect the public banking
sector in future.
It has clearly come out that most of the employees dont agree that
private banking sector provide good working environment to theiremployees in comparison of public sector.
It has hardly come out that if they want to add more facilities then
most of employees want to add rebate in income tax and after that
they want to add free residence facility.
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It has also comes out that most of employees think that welfare
facilities increases the performance of employees
It also find out that maximum banks provide same facilities to their
employees but there is a difference of amounts.
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CONCLUSION
Banking sector provide lot of facilities to their employees. Most of Banks
provide same facilities to their employees. The main reason of these welfare
facilities to increase the performance of employees and give motivation to
them and these facilities also increase their standard of leaving. Employees
are the backbone of any organization and its organizations duty satisfied
them. To increase the satisfaction level of employees both public and private
banking sector provide lot of facilities to employees. All Banks are bless to
the mankind which has awakened many new hopes and aspirations for
humankind a vision of a new, just equitable and fair global order governed
by a time tested value system based on a noble human passion of love,
compassion, tolerance and mutual understanding.
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It is a great challenge to all the banks to maintain employees interest in their
jobs and it is very difficult task because of entering new banks in market and
each bank give more facilities to their employees. These facilities throws
before employees a daunting challenge i.e. the utilization of these facilities
to create a brave new world in which a qualitative and a clear change
between yesterdays and tomorrows can easily perceived.
I have done a detailed analysis regarding the welfare facilities extended to
employees by various banking sector set Mandi and concluded that most of
the Banks provide same facilities to their employees and they are satisfied
from it. About the affect of private banking sector over public sector in
future maximum employees dont agree with it.
From the SWOT analysis, I conclude that there are still a lot of weaknesses
in some banks but as it is a growing banks are working hard to overcome
these weakness and threats.
All Banks are set the strategies and mission after proper vision and is
achieving the targets by working in co-operative and co-coordinated manner
and giving the employees well services and facilities and making work easy.
So, I would like to conclude by saying that to increase the satisfaction level
of employees all Banks provides good welfare facilities to them.
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RECOMMENDATIONS
To increase the standard of living of employees all banks provide number of
welfare facilities to their employees. As we know that employees are the
backbone of a organization so give satisfaction to them is major objective of
the organization. Banks gave many facilities to increase the satisfaction of
employees. These facilities also increase their performance and they are the
valuable assets of the Banks they work as a boundary spanner to work well
banks give them lot of facilities. Banks also provide good working
environment to their employees it gives more satisfaction to them
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2. Do you think that welfare facilities increase the standard of leaving?
(a) Yes (b) No
3. Do you agree that private banking sector will affect the public sector in
future?
(a) Yes (b) No
(c) Other
4. Do you want to add more facilities in your welfare?
(a) Yes (b) No
5. If you want to add more facilities in your welfare then what facility you
want to add?
(a) Yes (b) No
6. Do you think that private banking sector provide good working
environment in comperagion of public sector?
(a) Yes (b) No
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7. Do you agree that welfare facilities increase the performance of
employees?
(a)Yes (b) No
*Thanks for your valuable time and co-operation*
BIBLIOGRAPHY
Officer Diary (2007)
VSP Roa
DR. C B Gupta
K.C. Garge, R.C Chawla Mercantile Law Kalyani Publishers
# Referred web sites: -
www.google.com
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