what are the opportunities and challenges in building chatbots

CHATBOTSOpportunities & Challenges

What are they?

You have a webpage

You also have a mobile app

Still need chatbots?

Why Chatbots

1.5 Billionon

70 % < Age 35

They want to text; don’t want to talk

Chatbots are the digital bridge to them

Engage at those micro-moments

Chatbots aren’t only for customers;But for employees too

Team collaboration is better with Slack

On-boarding new employees

Capture peer-appreciation

Opportunities

Challenges

• Delivery capabilities

• Immature technology

• Privacy

• Security

• UX & Designs

• Risky self-learning of bots

• Testability of self-learning bots

Plot No. 15, Rajiv Gandhi Chandigarh Technology ParkChandigarh - 160101, UT, India

Phone: +91-172-431-5000, Fax: +91-172-431-5003Email: info@netsolutionsindia.com,

Web: www.netsolutionsindia.com

what are the opportunities and challenges in building chatbots

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