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What Differentiates Symantec From The Management Pack
Patrick Tyler Distinguished Systems Engineer
Jim Barker Director, Product Management
SYMANTEC VISION 2012
Important Usage Information
This information is about pre-release software. Any unreleased update to the product or other planned modification is subject to ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any kind, express or implied. Customers who purchase Symantec products should make their purchase decision based upon features that are currently available.
What Differentiates Symantec From The Management Pack 2
SYMANTEC VISION 2012
Agenda
• Revolution in Systems Management
• Comprehensive Mobile Management
• Mac Management
• Linux/UNIX Management
• Cloud-enabled Management
• Process Management
• Reporting Analytics
• Console Usability and Remote Management
• Q&A
What Differentiates Symantec From The Management Pack 3
SYMANTEC VISION 2012
The Evolution of the Workspace
4
Our Vision Securely manage and
deliver any service to any user in any location
Our Mission Lead the way from device
centric to user centric management
User
Apps
Data Mobile Devices
Device
Cloud Services Location
Virtual Desktops
What Differentiates Symantec From The Management Pack
SYMANTEC VISION 2012
Revolution in Systems Management
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Device Centric User Centric
Location
Software
User
Patches
Device
Standardization Consumerization
On-Premise Cloud Services
IT Delivered Services Self Service
Stationary Mobility
User
Apps
Data
Device
Cloud Services
Location
Mobile Devices
Virtual Desktops
Device User
What Differentiates Symantec From The Management Pack
SYMANTEC VISION 2012
Users Outside the Firewall
New Devices & Platforms
New App Models
Uniform management of different device types
Support for diverse application types and
delivery models
Secure management of devices anywhere on the
Internet
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Businesses need help managing…
SaaS Delivery
Social & Cloud
Services
Physical Apps
App Store Delivery Models
Mobile Phones Tablets
Laptops Desktops & Thins
Virtual Apps & Desktops
User
Apps
Data Mobile Devices
Device
Cloud Services Location
Virtual Desktops
What Differentiates Symantec From The Management Pack
SYMANTEC VISION 2012
Comprehensive Mobile Management
What Differentiates Symantec From The Management Pack 7
Private Cloud
Mobile Device Management
Data Loss Prevention for Apps & Web
Secure Mobile App Usage & Secure App Center
Secure Mobile Web Services
DLP
O3
Mobile Management
SYMANTEC VISION 2012 8
Client Management Suite
Imaging and Deployment
Intelligent Software and Patch Management
Remote Assistance
Discovery and Inventory
Mac Management
Altiris CMS Support for Mac OS X
SYMANTEC VISION 2012
Linux/UNIX Management
Red Hat Enterprise Linux 4, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6, 5.7, 5.8, 6.0, 6.1, 6.2
SUSE Enterprise Linux 10.0, 11.0
Oracle Solaris 9 Sparc, 10 x86/Sparc
Hewlett-Packard HP-UX 11.1, 11.23, 11.31
IBM AIX 5.2, 5.3, 6.1
What Differentiates Symantec From The Management Pack 9
Look for expansion of the Linux matrix within the next two release cycles. We welcome feedback on new Linux platforms in your environments.
SYMANTEC VISION 2012
Cloud-enabled Management (CEM)
• Allows managing endpoints over Internet
• Does not require a VPN connection to the SMP Server
• Does not require exposing management servers to the Internet
• Provides enhanced security for communications
• Built-in into the Agent
What Differentiates Symantec From The Management Pack 10
SYMANTEC VISION 2012
Cloud-enabled Agent
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Internal External DMZ
Agent Internet Gateway
Internal Firewall
External Firewall
Gateway blocks un-trusted connections
Secure connection No VPN required
Symantec Management
Platform
Internet
What Differentiates Symantec From The Management Pack
SYMANTEC VISION 2012
Managing Through the Cloud
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Customer Site
Internet
SMP Internet Gateway
Symantec Management Platform
CEM SSL Tunnel
HTTPS
What Differentiates Symantec From The Management Pack
SYMANTEC VISION 2012
Process Management
What Differentiates Symantec From The Management Pack 13
Process Management Framework
The Picture Is The Process
• Graphical development tool to model and implement Business, IT, and Security processes
• Link tools and users in a defined, repeatable, controllable, and auditable process
• Create automation and decision logic with checkpoints and approvals
SYMANTEC VISION 2012
Process Management
What Differentiates Symantec From The Management Pack 14
Use Case Example
Make Data Actionable Almost every enterprise level application creates 1000s of records of data. Utilize Workflow to manage that data by exception within a defined process.
Automate Manual Tasks
Utilize Workflow as a run book to automatically execute scripts, procedures, web services or tasks to reduce manual effort.
Extend an Existing Application
Utilize workflow to create and manage specific access to an existing application beyond the application’s intended users
Integrate Disparate People and Applications
Utilize Workflow to integrate several disparate applications, administrators and end users to transform a series of point products into a ‘Solution’
Process Control Utilize the Workflow Auditing and Reporting Framework to put control and accountability around your IT Security and Business Processes
SYMANTEC VISION 2012
Process Management
• Extending Altiris Client Management Suite to gather Dell Warranty Information
What Differentiates Symantec From The Management Pack 15
SYMANTEC VISION 2012
Process Management
What Differentiates Symantec From The Management Pack 16
User Request for Software
Workflow Process Execution
Mail to Management for Approval
Check for Available Licenses
If Approved and Lic Avail, Deliver
If Approved and no Lic, Order then Deliver
Notify User of Decision
Update Licenses
Software Request
Process
SYMANTEC VISION 2012
Data Insight
What Differentiates Symantec From The Management Pack 17
• Leverage Business Intelligence to offer:
– Advanced ad-hoc data-mining
– Analyze Trends and historical information
– Graphical dashboards and easy reporting
• Expands upon traditional reporting
– User friendly custom reports
– Export to multiple formats
– Pivot tables and charts
• Leverages OLAP Cubes for reporting
– Business Intelligence via multi-dimensional data exploration
• Built on Standard Technologies
– SQL Analysis Services & Reporting Services
SYMANTEC VISION 2012
Data Insight
What Differentiates Symantec From The Management Pack 18
FEATURES:
•Dashboards
•Cube Based Reports
• Drag and Drop Fields
•Trending & Analysis Reports
•Charts
•Graphs
•Grouped Results
•Drill Down Details
SYMANTEC VISION 2012
Console Usability and Remote Management Console
What Differentiates Symantec From The Management Pack 19
• Symantec ITMS Admin: iPad app
• Console summary views
SYMANTEC VISION 2012
Demo
What Differentiates Symantec From The Management Pack 20
SYMANTEC VISION 2012
Further Information at Vision
Schedule 1:1’s and Attend Sessions / Labs with …
– Mobile Management – John Engels
– Mac Management – Jon Sharp
– Linux/UNIX Management – Rene Kolga
– Cloud-enabled Management (CEM) – Rene Kolga
– Process Management / Workflow – Jason Short
– Data Insight / IT Analytics (ITA) – Rene Kolga
– Remote Management / ITMS Admin App – Sean Waddell
– IT Management Suite (ITMS) – Jim Barker
What Differentiates Symantec From The Management Pack 21
Thank you!
Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.
What Differentiates Symantec From The Management Pack 22
Jim Barker
Director, Product Management
jim_barker@symantec.com
Patrick Tyler
Distinguished Systems Engineer
patrick_tyler@symantec.com
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