what do we sell?, by chris brown, shawn pierce

Post on 19-May-2015

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“What and How Do We Sell?” are age-old strategic questions that show managers should be constantly asking, but in today’s events environment these inquires seem to be screaming out more than ever for a response.  With the intense pressure on delivering ROI (driven by less than stellar economic circumstances), the rising cost of show participation, the flow of content and money to the Internet and the impact of new technology on events, show management and exhibitors are experiencing stresses that are often self-inflicted.  As all of these forces collide, should our industry start questioning many of the foundation principles upon which the exhibition business models have been built?

TRANSCRIPT

What  Do  We  Sell?  

Chris  Brown,  EVP  –  NAB  Shawn  Pierce,  President  -­‐  Experient  

In  the  future,  will  we  need  registraCon?  

InformaCon  is  readily  available  

• Social  networking  sites  • Cell  phone  –  Bumping  

• Business  Cards?  

But,  what  informaCon?  

• Personal  Address  • Business  Address  

–  Startup  Entrepreneur    • Demographics  • How  would  Show  Management  get  this  data?  

How  Will  Data  and  Leads  Flow  in  the  Future?  

Personal Devices: Our Connection to Home and Office

Information

Connection

Entertainment

Transaction

TOO CONNECTED?

Expectation: Access to All (Data), Anytime, Anywhere

And . . . We Are Using Devices in New Ways

qrstuff.com

The Next Gen Brochure

Virtual Meets Reality: Augmented Reality

Fiction . . . Or Reality?

Sixth Sense: How We Will Interact with our Environment in the Future?

So  What  Does  It  All  Mean  Basil?  

(For Trade Shows and Events?)

Again  –  Changing  ExpectaCons  

•  Anywhere,  AnyCme    •  In  my  hand/at  my  fingerCps  •  InteracCve  •  Free  or  very  low  cost  •  Included,  or  bundled  •  Easy  •  Works  with  my  technology/my  apps  (not  proprietary)  

We  must  ENABLE  the  free  flow  of  data  .  .  .    

And  get  out  of  the  way.  

And  .  .  .  

•  Make  it  easy  (easier).  •  Make  it  work  with  what  they  (aSendees  and  exhibitors)  know  and  use.  

•  Make  it  interacCve/integrated.  

Should  we  charge  for  it?  

What do we sell/make? What do we own?

Back  to  Basil  

What’s  it  all  mean  for    REGISTRATION?  

Registration has already evolved dramatically

In  an  evolved  environment  .  .  .    Where  data  flows  free-­‐ly  .  .  .  

•  Should  the  data  be  behind  a  wall?  •  Should  we  charge  for  lead  services?  •  The  registraCon  model  changes.  

•  Including  the  business  model  (who  pays).  

•  SCll  need  to  capture  data,  and  sCll  need  to  tag  people.  

•  Just  need  to  move  to  higher  use  of  data.  

What  are  Other  Business  Models  for  Trade  Shows  

•  Exhibit  Space  +  Sponsorships  +  3rd  Party  (typical  model  for  our  industry)  

•  One  fee  (per  sq/]  or  booth)  all  inclusive  •  Very  low  fee  per  sq/]  +  a-­‐la-­‐carte  •  Fee  per  lead  or  brand  awareness  (impressions)  

•  Simply  accept  a  lower  margin?  

Q  &  A  

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