whats new - outlook · • why integrate with outlook and exchange • getting started with outlook...

WHAT’S NEW

Joe PacilioEMS Software | Product Owner

October 26-28, 2015

EMS for Outlook

Introduction

2

• EmergingSoft Acquisition

• 15+ Years in Outlook Integration

• Multiple Roles

• EMS Software Team

• Product Owner of EMS for Outlook

• Developer

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

Agenda

3

• Why an Outlook Add-in?

• Demonstration

• Technical Considerations

• The Future of EMS for Outlook

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

Why an Outlook Add-in?

4

• Everyday Users

• Conflicting Needs

• Microsoft Outlook: Simplicity & Familiarity

• EMS: Power

• Tying EMS to Outlook

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

5

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

DemonstrationRecurring Meeting with Conflict Resolution

Demonstration Recap

6

• Improved Usability

• Conflict Identification & Resolution

• Outlook Support

• Business Rules

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

Technical Considerations

7

ReleaseDate OutlookCompatibility ExchangeCompatibility EMSServerCompatibility

Current 2003-2013 2003-2013 Current

January2016 2007-2013 2007-2013Office 365 January2016

June2016 2010-2016 2007-2016Office365

June2016

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

8

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

The Future of EMS for OutlookFocusing on the Roadmap and Beyond

Roadmap

9

• Check-in

• Outlook Web & Mobile Integration

• Exchange

• Resource Mailbox Synchronization

• Tighter Backend Integration

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

Ideas for the Future

10

© 2015 Dean Evans & Associates LLC | Confidential & Proprietary

• Collaboration Tool Integration

• Web Conference Integration

• Capitalize on Attendee Information

QUESTIONS?What’s New: EMS for OutlookRelated Presentations

• Why Integrate with Outlook and Exchange• Getting started with Outlook and Exchange Integration: The Basics• Best Practices for Implementing Outlook & Exchange Integration• What's New in…

• EMS Desktop Client• EMS Mobile• The Web App