why customers leave

Post on 22-Jan-2018

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Why Customers

LEAVE

According to the U.S. Small BusinessAdministration and the U.S. Chamberof Commerce

68% leave because they are upsetwith the treatment they’ve received(customer service)

14% are dissatisfied with the productor service

9% begin doing business with thecompetition

5% seek alternatives or develop otherbusiness relationships

3% move away

1% die

How are you keeping

yours?

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