working remotely: the good, the bad, and the ugly
Post on 05-Dec-2014
253 Views
Preview:
DESCRIPTION
TRANSCRIPT
W O R K I N G R E M O T E LYS H A U N A K K A S H YA P,
D E V E L O P E R A D V O C A T E , R A C K S PA C E @ S H A U N A K
T H E G O O D , T H E B A D , A N D T H E U G LY
W O R K I N G R E M O T E LYT H E G O O D , T H E B A D , A N D T H E U G LY
W O R K I N G R E M O T E LYT H E B A D , T H E U G LY, A N D T H E G O O D
W O R K I N G R E M O T E LYT H E B A D , T H E U G LY, A N D T H E G O O D
Take theNewbie Tour
Hang out in your team’s chat room
S TA R T I N G O U T
Being a new person on a remote team can be tough
W O R K / L I F E B A L A N C E : W H AT ’ S T H AT ?
I don’t know if I work 30 hours a week or 80
““
- Anne Gentle, remote coworker
W O R K / L I F E B A L A N C E : W H AT ’ S T H AT ?
Establish Pillars and Boundaries
Occasionally work from a coffee shop
Find aco-working space
C A B I N F E V E R
Energy at office can’t be faked at home
Missing out on colleagues’ brains
C O M M U N I C AT I O N B R E A K D O W N
C O M M U N I C AT I O N B R E A K D O W N
C O M M U N I C AT I O N B R E A K D O W N
Sorry if that came off as { accusatory, rude, sarcastic };
I didn’t mean it that way.
“
“- at least one conversation every month
I’ve started five drafts of this response so far and discarded
them. It’s hard to carry on a conversation via email.
“
“- Glen Campbell, remote coworker
C O M M U N I C AT I O N B R E A K D O W N
Oh, didn’t you see my { email, chat, text }?
““
- at least one conversation every week
C O M M U N I C AT I O N B R E A K D O W N
T H E M E S S A G E
I N T E R A C T I O NV O C A L
VA R I E T YFA C I A L
E X P R E S S I O N SB O D Y
L A N G U A G E
I N P E R S O N Y Y Y Y Y
V I D E O Y Y Y Y ~
A U D I O Y Y Y
S Y N C H . T E X T Y Y ~
A S Y N C H . T E X T Y
C O M M U N I C AT I O N B R E A K D O W N
C O M M U N I C AT I O N B R E A K D O W N
Sorry if that came off as { accusatory, rude, sarcastic };
I didn’t mean it that way.
“
“- at least one conversation every month
I’ve started five drafts of this response so far and discarded
them. It’s hard to carry on a conversation via email.
“
“- Glen Campbell, remote coworker
C O M M U N I C AT I O N B R E A K D O W N
Oh, didn’t you see my { email, chat, text }?
““
- at least one conversation every week
C O M M U N I C AT I O N B R E A K D O W N
Switch to higher bandwidth communication channels
C O M M U N I C AT I O N B R E A K D O W N
Try to assume positive intent
Ask clarifying questions
C O M M U N I C AT I O N B R E A K D O W N
Repeat the message multiple times using multiple
communication channels
C O M M U N I C AT I O N B R E A K D O W N
W O R K I N G R E M O T E LYT H E B A D , T H E U G LY, A N D T H E G O O D
Get togetherin person
whenever possible
Use collaborative editing tools
L E T ’ S W H I T E B O A R D T H I S P R O B L E M
Collaborative design sessions can be tough
N O S E N S E O F T E A M
I feel like I’m working alone, not as part of a team“
“
N O S E N S E O F T E A M
Setup pairing calls
Organize distributed but synchronized team activities
Short term: nip in bud
Long term: reinforce positive behavior, look for
it during interviews
F U D C A N K I L L M O R A L E
Fear, uncertainty and doubt spreads like wildfire on a distributed team
Inquire wheninterviewing
for the position
Don’t bethe lone wolf!It’s not worth it
L O N E W O L F
Being the only remote person on a team sucks.
W O R K I N G R E M O T E LYT H E B A D , T H E U G LY, A N D T H E G O O D
W O R K / L I F E B L E N D
M O R E H E A D S D O W N T I M E
• No drive-by interruptions
• Fewer unscheduled meetings
• You control the noise level
L E S S C O M M U T E , M O R E A U T O N O M Y
H E A LT H B E N E F I T S
• Morning walks/runs/workout
• Fresh, warm, home-cooked lunches
• (More) playtime with kids/pets
Y O U G E T B E T T E R AT C O M M U N I C AT I O N
• Lots of asynchronous communications - must get to the point quickly in each
• Learn to use a tl;dr + details format
B U I LT- I N Q U A R A N T I N I N G
• If you are unwell, need to stay at home… no problem!
• Team member is unwell, can’t affect rest of team
D I S T R I B U T E D T E A M = D I V E R S I T Y
W O R K F R O M A N Y W H E R E
W O R K F R O M A N Y W H E R E
W O R K F R O M A N Y W H E R E
W O R K I N G R E M O T E LYS H A U N A K K A S H YA P,
D E V E L O P E R A D V O C A T E , R A C K S PA C E @ S H A U N A K
T H E G O O D , T H E B A D , A N D T H E U G LY
S L I D E S J O I N D . I N / 1 1 4 3 7
T E S T D R I V E T H E R A C K S PA C E C L O U D ( $ 5 0 / M O F O R 1 2 M O N T H S )
R A C K . T O / P H P N Z 1 4
T H E M E S S A G E
I N T E R A C T I O NV O C A L
VA R I E T YFA C I A L
E X P R E S S I O N SB O D Y
L A N G U A G E
I N P E R S O N Y Y Y Y Y
V I D E O Y Y Y Y ~
A U D I O Y Y Y
S Y N C H . T E X T Y Y ~
A S Y N C H . T E X T Y
C O M M U N I C AT I O N B R E A K D O W N
T H E M E S S A G E
I N T E R A C T I O NV O C A L
VA R I E T YFA C I A L
E X P R E S S I O N SB O D Y
L A N G U A G E
I N P E R S O N Y Y Y Y Y
V I D E O Y Y Y Y ~
A U D I O Y Y Y
S Y N C H . T E X T Y Y ~
A S Y N C H . T E X T Y
C O M M U N I C AT I O N B R E A K D O W N
convey intent easily
T H E M E S S A G E
I N T E R A C T I O NV O C A L
VA R I E T YFA C I A L
E X P R E S S I O N SB O D Y
L A N G U A G E
I N P E R S O N Y Y Y Y Y
V I D E O Y Y Y Y ~
A U D I O Y Y Y
S Y N C H . T E X T Y Y ~
A S Y N C H . T E X T Y
C O M M U N I C AT I O N B R E A K D O W N
top related