working smarter through social learning
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Working Smarterthrough
Social Learning
Harold Jarchejarche.com
InternetTimeAlliance.com
1Saturday, 5February, 2011
84% of workers want to quit!
Steve Denning quoting 2010 “Manpower” survey
2Saturday, 5February, 2011
Artisans - Hierarchies - Networks
~19th C +/- 20th C 21st C
Work has Changed
3Saturday, 5February, 2011
Self-publishingDistributed
Work
UnlimitedInformation
Internet
Hyperlinks subvert Hierarchies*
* cluetrain.com4Saturday, 5February, 2011
Photo: ma3t egypt
massdecentralized
social}
5Saturday, 5February, 2011
Blind MonksExaminingthe
Elephant
KM
OD
HR
Legal
Marketing Training
SOCIALMEDIA
Sales
IT
6Saturday, 5February, 2011
http://flickr.com/photos/brianhendrix/
http://flickr.com/photos/8594424@N07/
work?
work!
7Saturday, 5February, 2011
Work
Training&
Education
WorkLearning
Work is Learning& Learning is the Work
8Saturday, 5February, 2011
increasing speed of access to knowledge
- this is social
9Saturday, 5February, 2011
Collaboration is social and not hierarchical by nature
?
! ??
!! ?
10Saturday, 5February, 2011
Apprenticeship - Training - Collaboration
~19th C +/- 20th C 21st C
Organizational Learning
11Saturday, 5February, 2011
Robert Kelley, CMU asked knowledge workers:
“What percentage of the knowledge you need to do your job is stored in your own mind?”
1986: 75%
1997: 18%
2006: estimated 9%
12Saturday, 5February, 2011
What is the imporant work in our
organizations?
13Saturday, 5February, 2011
http://commons.wikimedia.org/wiki/User:Mattes
simple work is getting automated
14Saturday, 5February, 2011
http://www.flickr.com/photos/geekstats/5257099568
complicated work is getting
outsourced15Saturday, 5February, 2011
Where should we focus our attention& resources?
16Saturday, 5February, 2011
http://www.flickr.com/photos/rcastag/ http://www.flickr.com/photos/chromatic
creative workand ...
... complex work
17Saturday, 5February, 2011
H.L. Mencken
For every complex problem there is an answer that is
clear, simple
and wrong.18Saturday, 5February, 2011
TacitKnowledge
19Saturday, 5February, 2011
Autonomy
Mastery
Sense of Purpose
20Saturday, 5February, 2011
When We RemoveArtificial Boundaries
We Enable Innovation21Saturday, 5February, 2011
Training
SocialLearning
Cynefin framework by Dave Snowden
22Saturday, 5February, 2011
we share tacit knowledge through conversation
23Saturday, 5February, 2011
Working Sma!er
A"roaches24Saturday, 5February, 2011
Dependent:Instruction
Inter-dependent:
Social &Collaborative
Independent:Supported by
tools & information
PersonalKnowledge
Management
~90%
25Saturday, 5February, 2011
Source: Jane Hart - c4lpt.co.uk26Saturday, 5February, 2011
Source: Charles Jennings - charles-jennings.blogspot.com
Autonomy
Stra
tegi
c A
lignm
ent
27Saturday, 5February, 2011
Source: Charles Jennings - duntroon.com28Saturday, 5February, 2011
Weak centralStrong distributed
29Saturday, 5February, 2011
“Will what you’re about to share online offend, surprise, or shock your:
SpouseMother
Employer (current or future)Clients (current or future)
Business partners (current or future)CoworkersChildren
in a way which critically jeopardizes your relationship? If you answer even one “Yes” for this short list of people, think long
and hard before publishing your content.”
Mike Brown - brainzooming.com
Social Media Policy as Boundary
30Saturday, 5February, 2011
Wiki as Attractor
31Saturday, 5February, 2011
1) Collaborative Work enabled by Social Learning
2) Emergent(Next)
Practices3) Tools &Processes
Mgt
WorkersCommunicating
& Connecting
weak central + strong distributed = social
32Saturday, 5February, 2011
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