workshop developing a small special library/knowledge management center: digital resource...
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WORKSHOP
Developing a Small Special Library/Knowledge Management Center:
Digital Resource Implications
Emil LevineLibrary/Information Science Consultant
Breitenfurter Strasse 426/3Vienna Austria A1230
43 1 888 0701emil.levine@chello.at
Libraries in the Digital AgeDubrovnik, Croatia June 1, 2005
TASK 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21 28 4 11 18 25 2 9 16 23 30 6 13 20 27
A PLANNING PHASEA1 Requirements Analysis
A1.1 Interview users (Buy-In)A1.2 Survey existing materialA1.3 Recertify JournalsA1.4 Determine space/furnitue requirementsA1.5 Identify electronic resources requirementsA2 Develop External Contacts
A2.1 Contact vendors/IOLS/Evaluate IOLSA2.2 Investigate ILL servicesA2.3 Library interactionA2.4 ConsortiumA3 Administration/Management
A3.1 Develop budgetA3.2 Identify tasks/positionsA3.3 Prepare job descriptionsA3.4 Recruit for positions
B IMPLEMENTATION PHASEB1 Acquire External Services
B1.1 Order journalsB1.2 Order/Install IOLSB1.3 Contract for online databasesB1.4 Contract for ILL servicesB1.5 Order furniture and suppliesB2 Internal Activities
B2.1 Install furniture and suppliesB2.2 Establish sub-libraries*B2.3 Move collection(s)B2.4 Link and test digital resourcesB2.5 Obtain and load files/test IOLSB3 Training
B3.1 IOLS staff trainingB3.2 Train staff in library functionsB3 Train staff in online database useB4 Administration/Management
B4.1 Develop survey forms and reportsB4.2 Develop promotional materialB4.3 Order library support material/journalsB4.4 Attend appropriate meetings
C OPERATIONS PHASEC1 Operations
C1.1 Provide conventional servicesC1.2 Utilize IOLSC1.3 Provide online/digital servicesC2 Administration/Management
C2.1 Fully staff all positonsC2.2 Continuious training programC2.3 Attend professional meetingsC2.4 Assume role library networkC3 Evaluate system and modify
Administration/Management= IOLS= Operations=Journals/ILL= Digital/Virtual=
Jun JulOPERATIONAL PLAN - MYORG LIBRARY/KNOWLEDGE MANAGEMENT CENTER
Aug Sep Oct NovMay
A1 Requirements Analysis
Interview select MYORG staff to determine precise information requirements. This also assures staff “Buy-In.”
Surveyed existing MYORG materials to determine space requirements and validate floor loading
Re-certified journal requirements (Methodologies)
Determined furniture and supply requirements Identified electronic resource requirements
(databases, CD-ROMs, IOLS, hardware/software)
A2 Developing external contacts Established points of contact/vendors for
services (e.g., Online services -DIALOG, Proquest; library support software, journal subscriptions, book procurement)
Investigate Inter-Library Loan Services Interacted with other Libraries (visits,
invitations, etc.) Joined (or organize) a Library Consortium
A3 Administration/Management Developed budget Identified tasks and how they will be
accomplished (Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library)
Determined personnel requirements/Prepare job descriptions
Recruit for new position(s)
B1 Acquisition of External Services
Prepare solicitation of bids for journals Order library support software
(Integrated Online Library System/IOLS)
Contract for online databases (DIALOG, Proquest, Factiva, etc.)
Contract for Inter-Library Loan services
Contract for furniture and supplies
B2 Internal Activities Install furniture and supplies Establish “sub-libraries” as
appropriate Move books/journals Link and test digital resources (IOLS,
online, hardware/software) Obtain existing (catalog/patron) files
and load into IOLS (avoid rekeystroking)
B3 Training Train staff on IOLS Train existing personnel in new
Library/Knowledge Management Center tasks (Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library)
Train staff in use of online databases
B4 Administration/Management Develop survey forms and reports Develop promotional material Develop core documents (User
Manual, Collection Development Manual, Operations Manual, etc.)
Attend appropriate Library/Knowledge Management professional meetings (e.g., LIDA)
C1 Operations Provide conventional services Utilize IOLS Provide online services (DIALOG,
Proquest, Factiva, etc.), develop SDIs
C2 Administration/Management Fully staff Library and Knowledge Management
Center and fulfill functions (Management, Selection, Acquisition, Claiming, Cataloging, Shelving, Circulation, Reference, Inter-Library Loan, Training, Gift and Exchange, Collection Development, Depository Libraries, Electronic/Virtual Library, computer operations)
Continually train MYORG staff Attend professional library/information science
meetings to promote the center. Assume responsibilities and role in appropriate
Library Network Reevaluate
DIGITAL IMPLICATIONS ONLINE/CDs JOURNALS REFERENCE MATERIAL EQUIPMENT/FURNITURE SPACE TRAINING CORE DOCUMENTS STAFF BUDGET ILL CONSORTIUM USAGE POLICY
IOLS USER BROWSING SPACE (OPEN/CLOSED) SUBLIBRARIES STAFF CATALOGING TRAINING CORE DOCUMENTS BUDGET EQUIPMENT/FURNITURE ILL CONSORTIUM
PROBLEMS/SOLUTIONS
SCHEDULE SLIPPAGE-BEST GUESTIMATE
TERRITORY-BUY IN/GIVE IN
RESOURCES ((W0)MEN/MONEY/MATERIAL)-COMPROMISE
SKILLS
CONTRACTING BUDGETING PERSONNEL/HUMAN RESOURCES ADMINISTRATION SYSTEMS ANALYSIS NEGOTIATION INTERPERSONAL RELATIONSHIPS STRESS MANAGEMENT
INNOVATIONS
ALL ACQUISITIONS BY USER RECOMMENDATIONS INSTEAD OF AN ACQUISTIONS LIBRARIAN
ALL COMPUTER SUPPORT FROM MYORG COMPUTER STAFF, BUT THIS REQUIRED EARLY “BY IN” FROM THEM
SUBLIBRARIES EASED SHELVING AND CONVENIENT TO USERS FOR BOOKS AND JOURNALS
LIBRARY READING ROOM OPEN 24/7. LOSSES ACCEPTABLE. CAMERA LOW COST SECURITY
TASK 1 8 15 22 29 5 12 19 26 3 10 17 24 31 7 14 21 28 4 11 18 25 2 9 16 23 30 6 13 20 27
A PLANNING PHASEA1 Requirements Analysis
A1.1 Interview users (Buy-In)A1.2 Survey existing materialA1.3 Recertify JournalsA1.4 Determine space/furnitue requirementsA1.5 Identify electronic resources requirementsA2 Develop External Contacts
A2.1 Contact vendors/IOLS/Evaluate IOLSA2.2 Investigate ILL servicesA2.3 Library interactionA2.4 ConsortiumA3 Administration/Management
A3.1 Develop budgetA3.2 Identify tasks/positionsA3.3 Prepare job descriptionsA3.4 Recruit for positions
B IMPLEMENTATION PHASEB1 Acquire External Services
B1.1 Order journalsB1.2 Order/Install IOLSB1.3 Contract for online databasesB1.4 Contract for ILL servicesB1.5 Order furniture and suppliesB2 Internal Activities
B2.1 Install furniture and suppliesB2.2 Establish sub-libraries*B2.3 Move collection(s)B2.4 Link and test digital resourcesB2.5 Obtain and load files/test IOLSB3 Training
B3.1 IOLS staff trainingB3.2 Train staff in library functionsB3 Train staff in online database useB4 Administration/Management
B4.1 Develop survey forms and reportsB4.2 Develop promotional materialB4.3 Order library support material/journalsB4.4 Attend appropriate meetings
C OPERATIONS PHASEC1 Operations
C1.1 Provide conventional servicesC1.2 Utilize IOLSC1.3 Provide online/digital servicesC2 Administration/Management
C2.1 Fully staff all positonsC2.2 Continuious training programC2.3 Attend professional meetingsC2.4 Assume role library networkC3 Evaluate system and modify
Administration/Management= IOLS= Operations=Journals/ILL= Digital/Virtual=
Jun JulOPERATIONAL PLAN - MYORG LIBRARY/KNOWLEDGE MANAGEMENT CENTER
Aug Sep Oct NovMay
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