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Team BuildingCaptek Softgel International

Most people think that you must treat everyone the same…

but that is not exactly true.How Understanding Preferred Behavior

Will Improve Your Effectiveness as an Employee, Co-worker, Supervisor, Parent, Spouse, Friend,

Adult Child, Mentor and Human.

WORKING STYLES

Internal Individual

• Preferred Behavior Style• Personality• Values• Experiences• Natural Behavior

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External Individual

• Age• Gender• Sexual orientation• Physical ability• Ethnicity• Race

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Internal Organizational

• Functional level/classification• Work content/field• Division/department/unit/group• Seniority• Work location• Union affiliation• Management status

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External Organizational

• Geographic location• Income• Personal habits• Recreational habits• Religion

• Education• Work experience• Appearance• Parental status• Marital status

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• Human beings have instinctively and incorrectly attributed work place behaviors to external differences such as height, skin color, lifestyle, or language since the beginning of time.

Internal IndividualLearning to value and understand that we all have preferred communication styles makes

working together more productive, more effective and more fun! It improves

communication creates understanding, support and acceptance which is critical to

organization success.

ASSESSMENTS: Internal Individual

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Strengths Score

Dominant 38

Influencing 29

Supportive 12

Conscientious 21

Total 100

Score D I S C

40 38      

35       

30  29 

25    21

20       

15    12  

10       

5       

▲

The way in which a person’s four

dimensions combine creates how a

person behaves.

Strengths are extensions of our natural behavior.

BODY LANGUAGE Posture Use of Hands Facial Expressions

VOICE LANGUAGE

Tone, Pace, Volume Words

Where do we get into trouble?

ConscientiousnessConcerned and Correct

C's are sticklers for quality who like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

SupportiveSteady and Service

S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.

DominanceDirect and Decisive

D's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.

InfluenceOptimistic and Outgoing

I's are "people people" who like participating on teams, sharing ideas, energizing and entertaining others.

Treat others as

you want to be

treated.

Treat others as they

want to be treated.

D I S C

D I S C

D I S C

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D I S C

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D I S C

D I S C

D I S C

D I S C

D I S C

D I S C

D I S C

D I S C

D I S C

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I S DI

We need all four behavior styles on a team to make it effective.

This combination is what makes us strong.www.TrainMeToday.com 41

Group Exercise – Care and Feeding

• Move into the area of your preferred behavior.

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