amsys ios for enterprise service · email: [email protected] tel: 020 8660 9999 web: what amsys...

Email: [email protected] Tel: 020 8660 9999 Web: www.amsys.co.uk

Enterprise Hardware Support for iOS Devices

Amsys makes Apple products work better for business

08 Fall


iPhone Now More Popular for Business The iPad started it, but the popularity of the iPhone 6 range has driven increased adoption of iOS devices by business. As a consequence there is increasing demand for enterprise level iPhone and iPad repair. Current repair options are limited, fragmented, are inconvenient and can pose a risk to warranty status and the integrity of devices, often in mission critical functions.

Current Options: A colleague seeking a repair for their work iPhone or iPad has the choice of taking time away from work to seek service at an Apple Retail Store, a high street phone vendor or an unauthorised repair shop. Current mail-in options take time and are executed on personal accounts. The Apple Retail Stores are already at their repair capacity; customers can wait for weeks for an appointment. Phone vendors turnaround exceeds 2 weeks in most cases and most Apple Authorised Service providers cannot service the full range of Apple devices. Unauthorised repair shops may be reasonably convenient, but unauthorised repairs are high risk. Not only do these repairs invalidate any device warranty, but they also do not use guaranteed genuine parts, are often poor quality, can impact performance and corporate liability and can be more expensive in the long run. Staff leaving their place of work to queue at a service location is both inconvenient and impacts productivity, therefore the bottom line.

There is no other dedicated enterprise level service available for businesses.


What Amsys Offers Amsys now offers the UK’s only Enterprise-level iOS repair service for business large and small. We can simplify your supply chain by doing all iOS (and Mac) work in-house. Amsys’ high volume capacity and expertise gives enterprise level confidence and service, with the fastest possible turnaround. (From same day to 3 days dependent on required service level and type.) Amsys is an Apple Authorised Service Provider, so you can be reassured that all repairs are conducted using Apple guaranteed genuine parts by Apple certified technicians.

The service offers a walk-in facility in Central London and Kenley, Surrey - no appointment necessary but available if preferred. For multi-site companies we have automated call logging, slick nationwide logistics and back to base repair with full reporting. We can design a reverse logistics process to fit within your current workflows, and can give you access to diagnostic tools to increase your knowledge of your devices. For those who can’t be without a phone, loan units can be made available, subject to agreement. Enterprise clients can apply for monthly billing accounts following a few basic formalities. To Access This Service Please Contact Amsys Please contact us for more information on how Amsys’ Enterprise iOS repair programme can support your organisation, and for relevant pricing. Endnote: Beware Unauthorised Repairs = A False Economy iPhone Repairs There is a plethora of small businesses claiming to perform repairs to iPhone using “genuine parts” as “Apple approved repairers” or similar titles. Unless your service provider is an Apple Authorised Service Provider (carries the AASP logo and is present on Apple’s Dealer Locator), specifically authorised to conduct iPhone repairs then you cannot guarantee that parts are genuine. Inferior parts are likely to impact the performance of your device and will invalidate any warranty. They will also remove eligibility for a new device at exchange price should the need arise. iPad Repairs The iPad is not designed to be taken apart. A non-authorised service provider will prise your device apart using a heat gun and a spatula. The parts that are replaced are not guaranteed to be, or likely to be genuine, and the device cannot be put back together to factory standards. Many of these repairs reportedly fail within a matter of months. Most damaged or non-working iPads are eligible for a replacement at exchange pricing. As with iPhone, any tampering or unauthorised service will invalidate any remaining warranty and could impact the performance of the device.


More About Amsys Amsys is the UK’s leading Apple support, training, repair and services partner and has over 29 years’ expertise and experience in Apple technology. Consultancy The Amsys Consultancy team is made up of fully certified and experienced consultants. The team helps clients plan and execute Apple installation, integration and implementation projects. Amsys technical architects support clients with analysis and design of systems and the project managers ensure planning for successful execution. Successfully integrating Apple equipment into a multi-vendor environment requires very specific technical knowledge and expertise. Amsys technical consultants have spent many years developing sophisticated solutions for the technical challenges that face businesses and are well placed to assist with Apple integration projects. Support Amsys has delivered specialist Apple technical support to businesses for over 29 years. Amsys supports thousands of systems from its dedicated service desk staffed by fully Apple certified technicians. With more certified Mac technicians than any company other than Apple, Amsys clients have access to an unmatched depth of resource who resolve technical issues as quickly as possible. Amsys is recognised as the technical leader in Apple technology and has developed bespoke technical products and solutions to deliver class-leading support to its business clients. Clients can choose to include the Amsys Remote Monitoring service, which provides proactive issue avoidance as well as fast notification of issues. This service allows Amsys Service Desk to resolve issues often before our clients are aware of them. Maintenance and Repair Amsys is the UK’s largest Apple Authorised Service Provider (AASP) and has repaired more than 200,000 Macs. With a large team of Amsys trained and Apple certified technicians, Amsys delivers the fastest possible repair time. Amsys offers a nationwide collection and delivery service, providing packaging for safe transport where required. Amsys maintenance programs provide service for manufacturer’s standard warranty, extended warranty (AppleCare) and out of warranty devices. Clients can also choose onsite maintenance programs particularly where compliance with data security procedures is critical. Training Amsys Training is Europe’s no1 Apple Authorised Training Centre (AATC) and the only company authorised to deliver Apple certified hardware training for UK and Ireland. As the Apple training experts for over 12 years, Amsys employs a large team of full time Apple Certified Trainers who have trained over 11,000 delegates from businesses, public sector, Apple service providers and resellers as well as Apple’s own staff. Amsys delivers courses at dedicated training centres in South London, Central London and Manchester and on customers’ own premises. Amsys develops and delivers instructor-led technical training as scheduled open courses, client-specific onsite courses and bespoke training for business users and individuals. As well as Authorised Apple Certification training, Amsys has developed a range of technical training courses to meet the needs of businesses who use Apple technologies. Recruitment Amsys is a specialist recruitment company born from our client’s increasing need for Apple technology skills. With over 29 years of unrivalled industry experience, Amsys provides class-leading search and selection services to businesses.


Amsys secures the best technical staff to meet temporary and permanent needs. Clients can choose from a tiered service that best meets their own specific recruitment process and budget. Amsys has developed its unique recruitment service to ensure all our clients and candidates derive the best result from our engagement. Amsys achieves long term success for clients, delivering a perfect cultural and technical fit, by ensuring that any skills gap is addressed by a training course from Amsys’ Training Division.

App Development Amsys App Development Team employ the most appropriate technology to rapidly and effectively deliver business solutions. To ensure that the expected benefits and objectives are met, The App Development Team has developed an approach and structured process that provides absolute clarity at every step of the development cycle. The App Development Team works within agile, scrum or waterfall process dependent upon our clients preference and/or objectives The App Development Team encompasses project managers, developers, graphics designers, quality assurance and business analysis, and is specifically focused on creating high quality solutions that deliver rapid business benefits. The App Development Team can deliver standalone feasibility studies and proof of concept to enable you to clearly establish the potential business benefits of any proposed development.

amsys ios for enterprise service · email: [email protected] tel: 020 8660 9999 web: what amsys...

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