an empirical study on supply chain inventory management in the auto component industry

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    A PROJECT REPORT ON

    AN EMPIRICAL STUDY ON SUPPLY CHAIN& INVENTORY MANAGEMENT IN THE

    AUTO COMPONENT INDUSTRY

    A CASE STUDY OF

    Submitted to Sikkim Manipal Univ!"i#$in thepartial fulfillment of the requirement for the awardof the degree of

    Ma"#! % '("in"" A)mini"#!a#i%n

    SUBMITTED BY

    LALIT *UMAR

    M'A +T,M- IV Sm.

    R%ll N%. /01112223

    PLACE 4 AGRA +UTTAR PRADESH-CENTRE CODE 5 61768

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    AC*NO9LEDGEMENTAC*NO9LEDGEMENT

    While submitting the project report prepared by me on the topic AN

    EMPIRICAL STUDY ON SUPPLY CHAIN & INVENTORY MANAGEMENT IN

    THE AUTO COMPONENT INDUSTRY IN M/s. Gkn Driveline In!i"#

    L$!.%"ri!"'"!. I here acknowledge my humble gratitude & loyal thanks to Mr.

    Pr"veen ver("(HOD-upply chain! who ga"e me an opportunity to work in

    M/s. Gkn Driveline In!i"# L$!.

    I am also grate#ul to Dr$ anjana %ittal under whom I ha"e done my project$

    ast but not the least' I am thank#ul to all my #riends who has gi"en me their

    "aluable suggestions in preparing the report$

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    CERTIFICATE

    his is to certi#y that %r$ L"li$ )*("r% R+ll N+. ,-0) a student o# ikkim

    %anipal *ni"ersity has completed project work on AN EMPIRICAL STUDY

    ON SUPPLY CHAIN & INVENTORY MANAGEMENT IN THE AUTO

    COMPONENT INDUSTRY A CASE STUDY O M/s. G)N DRIVELINE

    INDIA# LTD.% ARIDA1ADunder my guidance and super"ision during this

    year$ +o part o# this work has been submitted #or any degree$

    His work and output has been #ound to be satis#actory$

    ignature o# ,uide

    +ame o# .roject ,uide/ Dr$ anjana %ittal

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    DECLARATION

    his project report on AN EMPIRICAL STUDY ON SUPPLY CHAIN &

    INVENTORY MANAGEMENT IN THE AUTO COMPONENT

    INDUSTRY A CASE STUDY OF M:". G*N DRIVELINE +INDIA-

    LTD.; FARIDA'AD is submitted by me #or the partial #ul#illment o# the

    course to %$0$1$ (2%! I3 em$ #rom Sikki( M"ni2"l Universi$3% A4r"$

    his is an original work done by me e4pected the guidance recei"ed which has

    been properly acknowledge in the report$

    his is not the copy o# any other report or any part o# it hasn5t been submitted

    #or the award o# any degree or diploma$

    Date /

    .lace /

    (ignature o# the student!

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    CONTENTS

    C+n$en$s P"4e

    N+.

    C5"2$er67 INTRODUCTION 868

    6$6 0ackground 7-68

    6$9 Objecti"e o# he tudy 6:-6:

    C5"2$er697 REVIE: O LITERATURE 9;69

    9$6 upply ;hain Decision 96-99

    9$9 +eed #or ;% 99-9 ;H1I+ %1+1,?%?+ 9 ;H1I+ %1+1,?%?+ .roblems 98-98

    9$A ;% acti"ities 98-=B

    9$< In#ormation echnology #or *..> ;H1I+ %1+1,?%?+ =B-=6

    9$7 ,oals o# *..> ;H1I+ in#ormation technology =6-=7

    9$8 In"entory %anagement =7-=7

    C5"2$er 07 RESEARCH INDINGS 0

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    this period$ his also led to a tough competiti"e scenario) which saw a lot o#

    consolidation) technological collaborations and euity partnerships within the

    industry and with leading global players abroad$

    oday) many international and local automoti"e players are increasingly

    sourcing components #rom Indian automoti"e component manu#acturers$ 1s

    the demand #or manu#actured automoti"e components with the tag Emade in

    IndiaE increases) the automoti"e companies ha"e to #urther enhance the uality

    o# their products and operations as global players reuire uality components

    at reasonable prices and at precise time durations$ his has made the

    automoti"e component manu#acturers in India to be under se"ere pressure to

    meet such onerous demands$ Hence) to meet such demands) today all the

    major players in this industry are ha"ing one or the other logistics management

    system$

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    1AC)GROUND

    COMPANY PROILE

    ,F+ Dri"eline is the largest business within the global engineering group) ,F+

    plc$ ,F+ is a leading global supplier to the worldGs automoti"e) o## highway and

    aerospace manu#acturers$ ,F+ pro"ides technology-based) highly engineered

    products to "irtually all o# the worldGs major manu#acturers o# light "ehicles)

    agricultural and construction euipment) aircra#t and aero engines$ 1lmost

    @B)BBB people work in ,F+ companies and joint "entures in more than =B

    countries$ .roducing systems and components #or small #ront wheel dri"e to themost sophisticated #our wheel dri"e "ehicles) ,F+ Dri"eline has the products to

    achie"e the optimum dri"eline solution$ With these products comes technical

    e4pertise and an understanding o# all aspects that a##ect "ehicle dynamics and

    how these can be optimiCed #or weight and per#ormance impro"ement$

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    G)N

    Aer+s2"?eAer+s2"?e

    Aer+s2"?e Servi?es

    A4*s$":es$l"n!

    A*$+(+$iveA*$+(+$ive

    Driveline

    P+!er Me$"ll*r43

    A*$+ C+(2+nen$s

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    G)N PLC

    ,F+ plc$ is an international group o# companies with a turno"er o# around

    @$= billion pounds$ he group designs) de"elops and manu#actures

    automoti"e components as well aerospace and de#ense products$ he

    group pro"ides a range o# industrial ser"ices$ ,F+5s operations are located

    in more than =B countries around the world and the group employs around

    =

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    G)N 6 A OCUSSED GLO1AL ENGINEERG)N 6 A OCUSSED GLO1AL ENGINEER

    urno"er JK@$A billion

    %arket leadership positions

    ustainable growth

    ?4cellent customer relationships

    trong technology base

    ,lobal reach L =

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    G)N 6 GLO1AL CUSTOMERS

    'M9'M9

    Ca#!pilla!Ca#!pilla!Daiml!C

    Fia#Fia#

    F%!)F%!)

    GM:OplGM:Opl

    H%n)aH%n)a

    MG R%v!MG R%v!

    PSAPSA

    Rna(l#:Ni""anRna(l#:Ni""an

    T%$%#aT%$%#a

    V9:A()i G!%(pV9:A()i G!%(p

    Ma!(#i S(=(kiMa!(#i S(=(ki

    D!ivlinD!ivlin

    Ai!>("Ai!>("

    'AE S$"#m"'AE S$"#m"

    '%in?'%in?

    '%m>a!)i!'%m>a!)i!

    EADSEADS

    GEGE

    H%n$@llH%n$@ll

    L%k

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    G)N INDIA

    Date o# ?stablishment / 6st 1ugust 6:89BB= in rupee terms;ompiled by I+,?

    Un!ers$"n!in4 S*22l3 C5"in M"n"4e(en$7

    upply ;hainis the organiCed mo"ement o# materials and) sometimes) people$

    he term was #irst associated with the military but gradually spread to co"er

    business acti"ities$ ogistics %anagement is de#ined as a business-planning

    #ramework #or the management o# material) ser"ice) in#ormation and capital

    #lows$ It includes the increasingly comple4 in#ormation) communication and

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    control systems reuired in todayGs business en"ironment$ ogistics

    management includes a whole gamut o# processes like planning) procurement)

    transportation) maintenance) distribution and replacement o# personnel and

    material$

    he process o# logistics management di##ers #rom one #irm to another$ In some

    #irms) all these acti"ities are placed within a single logistics department' in

    others) they are shared among the departments$ he #irm may also go in #or

    what is called third-party logistics) which is a contract with an outside party to

    per#orm speci#ic logisticsser"ices$

    he #ollowing indicati"e list gi"es some o# the #unctions that a #irmGs logisticsmanagement system is supposed to per#orm/

    . C*s$+(er Servi?e71ll the acti"ities that are done to keep the e4isting

    customers satis#ied come under the gamut o# customer ser"ice$

    9. De("n! +re?"s$in47 his process includes "arious statistical

    measures that enable the #irm to estimate the demand in the #uture)

    which in turn helps in proper demand management$

    0. D+?*(en$"$i+n l+7 his process co"ers the mo"ement o# the

    paperwork that accompanies the mo"ement o# physical product$

    =. In$er2l"n$ M+ve(en$s7 his is only applicable to those #irms where

    production process is accomplished in more than one plant) reuiring the

    mo"ement o# semi-#inished products #rom one plant to another$

    ,. Inven$+r3 M"n"4e(en$7 In"entory management reuires a cost

    e##ecti"e maintenance o# stocks o# goods and materials$8. Or!er Pr+?essin47 Order processing starts with the receipt o# an order

    #rom a customer and ends when the order is ready #or packaging$

    -. P"?k"4in47 .ackaging is done mainly to protect the product when it is

    being transported #rom the source to the destination$ It can also be used

    #or promotional purposes$

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    . Pl"n$ "n! :"re5+*se Si$e Sele?$i+n7 his #unction is carried to

    determine where the plant and the warehouse are going to be located)

    keeping cost-bene#it analysis in mind$

    ;. Pr+!*?$i+n S?5e!*lin47 his #unctionGs task is to balance demand #or

    products with the e4isting plant capacity and a"ailability o# inputs$

    . P*r?5"sin47 his is a "ery important #unction in the logistics

    management as the uality o# inputs that are purchased determines the

    uality o# the #inished product$ 3endor selection is an important sub-

    process o# this #unction$

    9. Re$*rne! Pr+!*?$s7 here are many categories o# returned products$1 #ew are subjects o# product recalls) meaning that a sa#ety de#ect or

    haCard has been disco"ered$$ hese products are remo"ed #rom the

    shel"es) and both retailers and consumers attempt to return them to the

    manu#acturer$ his is a #orm o# re"erse distribution) with goods mo"ing in

    the opposite direction o# their usual #low$

    0. S"lv"4e S?r"2 Dis2+s"l7 How a #irm takes care o# its waste material is

    co"ered in this #unction$ he #irm might recycle its waste or sell thewaste to "arious processors who specialiCe in recycling it$

    =. Tr"@@i? M"n"4e(en$71ll the transport reuirements needed to mo"e a

    #irmGs #reight is known as tra##ic management$

    ,. :"re5+*se "n! Dis$ri'*$i+n Cen$re M"n"4e(en$7 his logistics

    acti"ity in"ol"es management o# the locations where the #irmGs

    in"entories are stored$

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    SURVEY INDING

    H+ !+ 3+* ("n"4e 3+*r s*22l3 ?5"inF

    ;lose partnership with suppliers T;lose partnership with customers TMI supply Te-procurement?DIOutsourcingubcontracting T=..lan strategically

    upply ;hain 0enchmarking T3ertical integrationPew suppliers T%any suppliersHolding sa#ety stock T*se o# e4ternal consultants TOther

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    How success#ul do you think is your company in managing its supply chain ingeneralS

    +otsuccess#ul at

    all

    +otsuccess#ul

    omewhatsuccess#ul

    uccess#ul 3erysuccess#ul

    - - - 6B -

    ; ; ;

    .;

    ;;

    9

    =

    8