an independent atm organisation - ncr sdm training training tl1024v2.pdf · atm field technicians,...

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NCR SDM Training Course Number TL1024 How long does it last? Half a Day How many students are there per course? The course is set to a maximum of 4 people to enable the optimum instructor to student ratio. What is it about? Instructor-led training based around the NCR Scalable Deposit Module. Who is it aimed at? ATM field technicians, support engineers, ATM trainers, help desk support staff, rework centre technicians. What should you know before attending? 1 year's experience on NCR Personas and Selfserv ATMs. What will you achieve? If successful, after the course the student will be able to: Diagnose SDM faults down to module level and below Replace any part or module Test the SDM using diagnostics Carry out recommended adjustments Carry out recommended preventative maintenance Which models are covered? SDM Which modules are covered? Core Module, Infeed Modules, Bill Validator, ESCROW/Rebuncher, Cassette Modules.

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Page 1: An Independent ATM Organisation - NCR SDM Training Training TL1024v2.pdf · ATM field technicians, support engineers, ATM trainers, help desk support staff, rework centre technicians

NCR SDM Training

Course Number TL1024

How long does it last? Half a Day

How many students are there per course?

The course is set to a maximum of 4 people to enable the optimum instructor to student ratio.

What is it about? Instructor-led training based around the NCR Scalable Deposit Module.

Who is it aimed at? ATM field technicians, support engineers, ATM trainers, help desk support staff, rework centre technicians.

What should you know before attending?

1 year's experience on NCR Personas and Selfserv ATMs.

What will you achieve?

If successful, after the course the student will be able to:

• Diagnose SDM faults down to module level and below

• Replace any part or module • Test the SDM using diagnostics • Carry out recommended adjustments • Carry out recommended preventative

maintenance

Which models are covered? SDM

Which modules are covered?

Core Module, Infeed Modules, Bill Validator, ESCROW/Rebuncher, Cassette Modules.

Page 2: An Independent ATM Organisation - NCR SDM Training Training TL1024v2.pdf · ATM field technicians, support engineers, ATM trainers, help desk support staff, rework centre technicians

What about software? ATMdesk diagnostic software is used during the course.

How do you measure effectiveness?

A successful strip down and reassembly of a working SDM.

Where and when? If held at our Poole facility the course runs from 09:00 to 16:30.

Lunch will be provided.

Can you train at my site?

Yes, we can train anywhere subject to the instructor checking the ATMs and equipment prior to the start of the course.

Any more questions? Please contact [email protected] or +44 (0)1202 621100.

We look forward to seeing you.