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Page 1: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc
Page 2: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang

Senior Analyst, Enterprise Applications

Forrester Research, Inc.

Page 3: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Theme

“Companies seek a balance between simplicity and complexity of license metrics; and rigidity and flexibility of licensing policies that

affect the overall software lifecycle experience.”

Page 4: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Agenda

• Market Forces

• The Software Life Cycle

• Enterprises Trends

• Licensing Strategies

• Software Licensing Trends

• Recommendations

• Questions and Answers

Page 5: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Market Forces

Page 6: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Market Forces

• Consolidating vendor market reduces choices

• Instance consolidation creates reliance on vendors

• Existing systems require immediate modernization or replacement

• Improving market diminishes vendor discounts and incentives

Page 7: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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The Software Lifecycle

Page 8: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Components Of The Software Life Cycle

July 2005, Tech Choices “Enterprise Software Licensing Strategies”

Page 9: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Enterprise Trends

Page 10: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Enterprise Trends

• Existing licenses do not accommodate new licensing metrics.

• Business is handicapped by a lack of flexibility in licensing policy

• Current systems are nearing the end of their lifecycle.

• New licensing preferences are emerging.

Page 11: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in user based metrics

Page 12: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in user based metrics

Page 13: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in user based metrics

Page 14: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in usage based metrics

Page 15: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in usage based metrics

Page 16: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Trends in usage based metrics

Page 17: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Users dislike single named user

Page 18: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Users want enterprise-wide

Page 19: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Users dislike processor based metrics

Page 20: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Licensing Strategies

Page 21: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Strategies For The Software Life Cycle

July 2005, Tech Choices “Enterprise Software Licensing Strategies”

Page 22: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Software Licensing Trends

Page 23: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Understand a Variety of Software Licensing Models

Source: March 19, 2004 Trends “The Future Of Software Pricing”

“How doyou currently payfor thefollowing software, and howwouldyou preferto payfor it?”

Enterprise app software (e.g., ERP, CRM)Per server

Per CPUPer named userPer site license

Perconcurrent userPer utility

OtherDon’tknow

Today Preferred

Percentagepointchange

Infrastructure software (e.g., OS, app server, EAI)Per server

Per CPUPer named userPer site license

Perconcurrent userPer utility

OtherDon’tknow

13%13%

31%21%3%3%

26%

17%

27%26%

29%15%1%1%

20%

13%

29%22%9%3%

19%

7%

13%6%

32%13%7%3%

16%

8%

22%7%

-2+1+60-7

-10

0-7

+3-2+6+2-4

-5

-5-19

Page 24: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Average selling prices

Scale AverageCosts

Global Sites $250 - $350 K

Multi-Site $150 - $250 K

Single Site $10 - $150 K

Typical Number

Over 100users

50-100users

10-50users

SMB ERPvendors

Geac, SAP, Oracle-PeopleSoft,SSA Global-Baan

IFS, Lawson-Intentia,PeopleSoftEnterprise One(JD Edwards), Epicor,

Glovia (Fujitsu),Infor-MAPICS,MBS-Axapta, MBS-Navision, MBS-

Solomon, SSA GlobalMarcan,QAD

Infor-Lily, MBS GreatPlains,Sage, Sage Exact, and PSIAG

Page 25: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Typical ASP pricing and options for SMB’s

• List price is usually the starting point for negotiations

» For 25 to 50 users: $150 to $250 / month

» For 10 to 25 users: $400 to $600 / month

• Contract terms vary in length and options

» Usually begin negotiations at 5 years

» Financing options exist for lease to own with 3 to 5 year terms

Page 26: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Recommendations

Page 27: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Include Licensing Requirements In Your Vendor Selection Criteria

• Enter licensing discussions in parallel with vendor selection

• Understand software usage

• Engage verticals early to commit to delivery of vertical functionality

• Leverage referenceability

• Partner with the vendor

• Focus on the total cost

Page 28: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Evaluate Vendors Using Some Key Criteria

Page 29: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Evaluate Vendors Using Some Key Criteria

Page 30: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Evaluate Vendors Using Some Key Criteria

Page 31: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Selected bibliography

• July 26, 2005, Tech Choices “Enterprise Software Licensing Strategies”

• June 9, 2005, Market Overview, “ERP Applications – The Technology and Industry Battle Heats Up”

• April 7, 2005, Market Overview “Midsize ERP Vendors Fend Off Newcomers”

• April 19, 2005, Tech Choices “To Be or Not to Be Single Instance ERP”

Page 32: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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Questions and Answers

Page 33: An Insider’s View on Software Licensing Trends for Enterprise Applications R “Ray” Wang Senior Analyst, Enterprise Applications Forrester Research, Inc

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R “Ray” Wang

408.327.4308

[email protected]

www.forrester.com

Thank you

Entire contents © 2005 Forrester Research, Inc. All rights reserved.

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