an introduction to behavioural insightsyorkshiresport.org/wp-content/uploads/2016/12/yorkshire...the...
TRANSCRIPT
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An Introduction to behavioural insights and its application to physical activity
Yorkshire Sport Foundation Partnership Day, 13th of December 2016
Jet Sanders – PhD student at the University of York and Former Behavioural Insights Research [email protected]
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Introducing behavioural insights
Merging it into application
Examples in physical activity
Public Heath England – Yorkshire Sport Foundation Partnership Day
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PHE Behavioural Insights Team
Public Heath England – Yorkshire Sport Foundation Partnership Day
Capacity building Advice giving
Research
(Focus on Obesity & Anti Microbial Resistance this year)
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Tim Chadborn
Behavioural Insights Lead Researcher
Anna Sallis
Behavioural Insights Advisor
Liz CastleBehavioural
Insights Research Analyst
Karen TanBehavioural
Insights Researcher
PHE Behavioural Insights Team
Ildiko TomborBehavioural Insights
Research analyst
Public Heath England – Yorkshire Sport Foundation Partnership Day
Amanda BuntenBehavioural
Insights Research Analyst
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What is behavioural insights?
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‘Behavioural Insights’
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Nudge
Choice Architecture
Cognitive Bias
Heuristics MINDSPACE
Thinking Fast and
SlowDaniel
Kahneman
Richard Thaler
The Nudge Unit
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Intervention spectrum - combination approachNuffieldCouncilofBioethicsInterventionLadder
Rung of Ladder ExampleEliminate choice No smoking for minors
Restrict choice No smoking in workplaces
Guide by disincentives Taxes
Guide choice by incentives Stop smoking during pregnancy
Guide choice by changing the default policy Plain packaging
Enable choice Free NRT and support
Provide information Website leaflets and adverts
Do nothing
Intensity of Interventions
Public Heath England – Yorkshire Sport Foundation Partnership Day
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The application of behavioural science to policy and practice with a focus on (but not exclusively) ‘automatic’ processes.
Michael Hallsworth, The Behavioural Insights Team
Behavioural ‘Definition’
Public Heath England – Yorkshire Sport Foundation Partnership Day
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BehaviouralInsights:DHScienceSeminar
System1:Automatic System2:Reflective
FastAutomatic
Emotional
Impulses
Habits
Beliefs
SlowEffortful
Logical
Reflective
Planning
Problemsolving
Thinking Fact Thinking Slow
Public Heath England – Yorkshire Sport Foundation Partnership Day
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October2002
Daniel Kahneman wins the Nobel Prize in Economics for the formulation of
Prospect Theory which better accounts for observed behaviour
Public Heath England – Yorkshire Sport Foundation Partnership Day
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April2008
Richard Thaler and Cass Sunstein publish
the book ‘Nudge’.
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership DayHausman, D. M., & Welch, B. (2010). Debate: To Nudge or Not to Nudge*.Journal of Political Philosophy, 18(1), 123-136
“Nudges are ways of influencing choice without limiting the choice set or making
alternatives appreciably more costly in terms of time, trouble, social sanctions, and so
forth. They are called for because of flaws in individual decision-making, and they
work by making use of those flaws.”(Hausman & Welch 2010, p. 126)
.
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Public Heath England – Yorkshire Sport Foundation Partnership DayHausman, D. M., & Welch, B. (2010). Debate: To Nudge or Not to Nudge*.Journal of Political Philosophy, 18(1), 123-136
.
Easy - Defaults
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“Choice Architecture refer to interventions that involve altering the properties or
placement of objects or stimuli with the intention of changing behaviour.”
HollandsG, Shemilt I, Marteau T, Jebb S, Kelly M, Nakamura R, et al. Altering micro environments to change population health behaviour: towards an evidence base for choice architecture interventions. BMC Public
Health. 2013;13(1):1218
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Attractive - Salience
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Public Heath England – Yorkshire Sport Foundation Partnership Day
March2010
The Institute for Government and the
Cabinet Office publish ‘MINDSPACE’.
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Public Heath England – Yorkshire Sport Foundation Partnership Day
MessengerIncentivesNormsDefaultsSaliencePrimingAffectCommitmentEgo
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Social - Messenger effects
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Social - Messenger effects
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Attractive - Incentives
18% increase in walking to school
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Public Heath England – Yorkshire Sport Foundation Partnership Day
2010
The Behavioural Insights Team is
established.
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
June2012
The Behavioural Insights Team
publish ‘Test, Learn, Adapt’,
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Public Heath England – Yorkshire Sport Foundation Partnership Day; Haynes, L., Goldacre, B., & Torgerson, D. (2012). Test, learn, adapt: developing public policy with randomised controlled trials. Cabinet Office-Behavioural Insights Team.
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Public Heath England – Yorkshire Sport Foundation Partnership Day; Haynes, L., Goldacre, B., & Torgerson, D. (2012). Test, learn, adapt: developing public policy with randomised controlled trials. Cabinet Office-Behavioural Insights Team.
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Public Heath England – Yorkshire Sport Foundation Partnership Day; Petrosino, A., Turpin-Petrosino, C., & Buehler, J. (2003). Scared Straight and other juvenile awareness programs for preventing juvenile delinquency: A systematic review of the
randomized experimental evidence. The Annals of the American Academy of Political and Social Science, 589(1), 41-62.
Scared Straight Program Petrosino et al. (2002)
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Circa Winter2013
The Behavioural Insights Team publish
‘EAST’
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
January2014
The White House Social and Behavioural
Science Team is established.
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Examples of behavioural insights in physical activity
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When to Commit How tocommit
Sticking to thecommitment Recommitting
Public Heath England – Yorkshire Sport Foundation Partnership Day
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BehaviouralInsights:DHScienceSeminar Public Heath England – Yorkshire Sport Foundation Partnership Day
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BehaviouralInsights:DHScienceSeminar Public Heath England – Yorkshire Sport Foundation Partnership Day
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BehaviouralInsights:DHScienceSeminar Public Heath England – Yorkshire Sport Foundation Partnership Day
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Behavioural Insights: DH Science Seminar
Please choose a snack for next week.
Apple
Chocolate
Banana
Crisps
51%
12%
49%
88%
0%
20%
40%
60%
80%
100%
Healthy Snack
Unhealthy Snack
Public Heath England – Yorkshire Sport Foundation Partnership Day; Read, D. and Van Leeuwen, B., 1998. Predicting hunger: The effects of appetite and delay on choice. Organizational behavior and human decision processes, 76(2), pp.189-205
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Behavioural Insights: DH Science Seminar Public Heath England – Yorkshire Sport Foundation Partnership Day
EasyGoal setting in a cold state
increases chances of adherence.
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Public Heath England – Yorkshire Sport Foundation Partnership Day; Williams, B.R., Bezner, J., Chesbro, S.B. and Leavitt, R., 2005. The effect of a behavioral contract on adherence to a walking program in postmenopausal African American
women. Topics in Geriatric Rehabilitation, 21(4), pp.332-342.
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Control Group (n=19) Intervention Group (n=16)
Public Heath England – Yorkshire Sport Foundation Partnership Day; Williams, B.R., Bezner, J., Chesbro, S.B. and Leavitt, R., 2005. The effect of a behavioral contract on adherence to a walking program in postmenopausal African American
women. Topics in Geriatric Rehabilitation, 21(4), pp.332-342.
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Control Group (n=19) Intervention Group (n=16)
Public Heath England – Yorkshire Sport Foundation Partnership Day; Williams, B.R., Bezner, J., Chesbro, S.B. and Leavitt, R., 2005. The effect of a behavioral contract on adherence to a walking program in postmenopausal African American
women. Topics in Geriatric Rehabilitation, 21(4), pp.332-342.
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Control Group (n=19) Intervention Group (n=16)
Public Heath England – Yorkshire Sport Foundation Partnership Day; Williams, B.R., Bezner, J., Chesbro, S.B. and Leavitt, R., 2005. The effect of a behavioral contract on adherence to a walking program in postmenopausal African American
women. Topics in Geriatric Rehabilitation, 21(4), pp.332-342.
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Public Heath England – Yorkshire Sport Foundation Partnership Day
Social
Commitment contracts help individual to stick to
to planned behaviour
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Loss Aversion
Public Heath England – Yorkshire Sport Foundation Partnership Day
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$3 daily deposit
Public Heath England – Yorkshire Sport Foundation Partnership Day; Volpp, K.G., John, L.K., Troxel, A.B., Norton, L., Fassbender, J. and Loewenstein, G., 2008. Financial incentive–based approaches for weight loss: a randomized
trial. Jama, 300(22), pp.2631-2637.
Monthly weigh-in Monthly weigh-in
$3 matched
Control Group (n=19) Intervention Group (n=19)
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Monthly weigh-in Monthly weigh-in
Control Group (n=19) Intervention Group (n=19)
$3 daily deposit
$3 matched
Public Heath England – Yorkshire Sport Foundation Partnership Day; Volpp, K.G., John, L.K., Troxel, A.B., Norton, L., Fassbender, J. and Loewenstein, G., 2008. Financial incentive–based approaches for weight loss: a randomized
trial. Jama, 300(22), pp.2631-2637.
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Control Group (n=19) Intervention Group (n=19)
6.4kg1.8kg
Public Heath England – Yorkshire Sport Foundation Partnership Day; Volpp, K.G., John, L.K., Troxel, A.B., Norton, L., Fassbender, J. and Loewenstein, G., 2008. Financial incentive–based approaches for weight loss: a randomized
trial. Jama, 300(22), pp.2631-2637.
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Behavioural Insights: DH Science Seminar
AttractiveLoss aversion
can be used to structure financial incentives for goal adherence most effectively
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Public Heath England – Yorkshire Sport Foundation Partnership Day
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Diet
Mon
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Please choose when you would like to receive your
personalised goal reminder from a list below.
Public Heath England – Yorkshire Sport Foundation Partnership Day
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MarchTues15th
MarchWed16th
MarchThurs17th
MarchFri18th
MarchSat19th
MarchSun20th
MarchMon21st
MarchTues15th
MarchWed16th
MarchThurs17th
MarchFri18th
MarchSat19th
MarchSun20th
MarchMon21st
“The first dayof spring.”
Control Group
Intervention Group
Public Heath England – Yorkshire Sport Foundation Partnership Day
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MarchTues15th
MarchWed16th
MarchThurs17th
MarchFri18th
MarchSat19th
MarchSun20th
MarchMon21st
MarchTues15th
MarchWed16th
MarchThurs17th
MarchFri18th
MarchSat19th
MarchSun20th
MarchMon21st
“The first dayof spring.”
Control Group
Intervention Group
Public Heath England – Yorkshire Sport Foundation Partnership Day
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Behavioural Insights: DH Science SeminarPublic Heath England – Yorkshire Sport Foundation Partnership Day; Read, D. and Van Leeuwen, B., 1998. Predicting hunger: The effects of appetite and delay on choice. Organizational behavior and human decision processes, 76(2), pp.189-205
TimelyThe Fresh Start Effect
Allows re-adherence allows individuals to anchor their behaviour
’new patterns’ onto a ‘fresh start’
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When to Commit How tocommit
Sticking to thecommitment Recommitting
Public Heath England – Yorkshire Sport Foundation Partnership Day
e.g.The Fresh Start
Effect
e.g.Incentives
Loss aversion
e.g. Commitment
contracts
e.g. Goal setting
in a cold state
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Merging behavioural insights into application
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Designing a behavioural intervention
ProblemIdentification
BehaviouralTarget
InterventionOpportunities
&DeliveryMode
IdentifyBehaviouralOutcomeMeasures
BehaviouralAnalysis
InterventionDesign
EvaluationDesign Implement
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The OutcomeThe Problem The Behaviour
Reduced cardiovascular disease
High rates of sedentary behaviour
Brisk walking for 150 minutes a week? ?
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The OutcomeThe Problem The BehaviourReduced
cardiovascular disease
Brisk walking for 150 minutes
a week
High rates of sedentary behaviour
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High Rates of Obesity
Weight Loss
Reduce Calorie Intake? ?
The OutcomeThe Problem The Behaviour
Group Example
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The OutcomeThe Problem The Behaviour
Weight LossHigh Rates of Obesity Reduce Calorie Intake
Who could our intervention target?
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Identify the level of intervention
Behaviour occurs within a context and within a system of behaviours at different levels (individual, professional, system)
Reduced calorie intake
Individual: Sticks to assigned diet
Professional: Identify and recommend
eligible individuals. Organisation:
Removes calories from
shelves
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The Problem
High Rates of Obesity
The Behaviour
Purchase lower calorie items
The Outcome
Weight Loss
The Audience
Individuals
Intervention Point
Supermarket
Delivery Mode
Physical store environment
Behavioural Measure
Sales Data
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BehaviouralInsights:DHScienceSeminar
System1:Automatic System2:Reflective
Thinking Fact Thinking Slow
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BehaviouralInsights:DHScienceSeminar
System1:Automatic System2:Reflective
Add your post-it
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Public Heath England – Yorkshire Sport Foundation Partnership Day
The Problem
High Rates of Obesity
The Behaviour
Purchase lower calorie items
The Outcome
Weight Loss
The Audience
Individuals
Intervention Point
Supermarket
Delivery Mode
Physical store environment
Behavioural Measure
Sales Data
Designing your intervention
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BehaviouralInsights:DHScienceSeminar
Background to behavioural insightsPractice/implementation reading
Behavioural Insights Team, Cabinet Office, NESTA: EAST. Four simple ways toapply behavioural insights
Behavioural Insights Team, Cabinet Office, Applying behavioural insights to health
Susan Michie et al.: The Behaviour Change Wheel; Theoretical Domains Framework; BCTv1; COM-B
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DefaultsFriction CostsSimplificationGoal Setting
ChunkingOrdering Effects
SubstitutionChecklists
Easy
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SalienceLoss Aversion
LotteriesMental Accounting
PersonaliseScarcity
Framing EffectEndowment Effect
Attractive
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Descriptive NormReciprocity
Network NudgeRelative Ranking
Commitment ContractsMessenger Effects
People Helping PeopleFeedback
Social
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Present BiasImplementation Intention
Foot-in-the-Door TechniquePrompts
Head StartDeadlinesAnchoringPriming
Fresh start effect
Timely
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BehaviouralInsights:DHScienceSeminar
NCMP/Change4LifeWe are heavily influenced by who communicates information
Public Heath England – Yorkshire Sport Foundation Partnership Day
Using EAST
The Problem
The Behaviour
The Outcome
The Audience
Intervention Point Delivery Mode
Behavioural Measure
Intervention………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….……………………………………………………………………………………………………………………………….………………………………………………………………………………………………………………………………..……………………................................................................................................................
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Introducing behavioural insights
Merging it into application
Examples in physical activity
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BehaviouralInsights:DHScienceSeminar
NCMP/Change4LifeWe are heavily influenced by who communicates information
Public Heath England – Yorkshire Sport Foundation Partnership Day
Supporting the use of behavioural insights
Easy
FrictionCostsWe can be deterred from taking an action by seemingly small barriers.• “Effects of proximity on the choice to be physically active or sedentary” (Raynor et al.,
1998).
Social
Attractive
Background:“Usingbehaviouraleconomicstopromotephysicalactivity” (Zimmerman,2009).
BehaviouralInsights:SportsandPhysicalActivity
IncentivesSomething that motivates our behaviour. Can be financial and non-financial.• Physical activity loyalty cards for behaviour change: a quasi-experimental study”
(Hunter et al. (2013)
GamificationThe concept of applying game mechanics and game design techniques to engage andmotivate people to achieve goals.• Using gamification to incentivize sustainable urban mobility (Kazhamiakin et al., 2015)• Deconstructing gamification: evaluating the effectiveness of continuous
measurement, virtual rewards, and social comparison for promoting physical activity(Zuckerman and Gal-Oz, 2014)
MessengerEffectWeareheavilyinfluencebythecommunicatorofinformation.• Themeta-volitionmodel:Organizationalleadershipisthekeyingredientingetting
societymoving,literally!(Yancey,2009)
CommitmentContractsWhenweactivelycommittoachievingagoal,wearemorelikelytoachieve.• Committingtoexercise:contractdesignforvirtuoushabitformation(Goldhaber-
Fiebertetal.,2010)• Effectsofpubliccommitmentsandaccountabilityinatechnology-supportedphysical
activityintervention(Munsonetal.,2015)
Timely
PresentBiasWedisproportionatelypreferrewardsthatcomesoonerandcoststhatarebornelater.• Naiveté,projectionbias,andhabitformationingymattendance(AclandandLevy,
2015)
Forfurtherinformationpleasecontact:[email protected]
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BehaviouralInsights:DHScienceSeminar
NCMP/Change4LifeWe are heavily influenced by who communicates information
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Take home literature list
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Other useful resources• Ariely, D. (2008). Predictably Irrational: the hidden forces that shape our
decisions. New York: Harper Collins Publishers.
• Dolan, P., Hallsworth, M., Halpern, D., King, D. & Vlaev, I. (2010). MINDSPACE:Influencing behaviour through public policy. UK Cabinet Office & Institute for Government.
• Kahneman, D. (2011). Thinking Fast and Slow. UK: Penguin.
• Michie, S., Atkins, L., & West R. (2014). The Behaviour Change Wheel. A Guide to Designing Interventions. London: Silverback Publishing. http://www.behaviourchangewheel.com/
• Service, O., Hallsworth, M., Halpern, D. et al (2014). EAST: Four simple ways to apply behavioural insights. Behavioural Insight Team, UK Cabinet Office & Nesta.
• Thaler, R., & Sustein, C. (2008). Nudge: Improving Decisions about Health, Wealth and Happiness. Yale University Press.
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BehaviouralInsights:DHScienceSeminar Public Heath England – Yorkshire Sport Foundation Partnership Day
Thank you!
Any thoughts or questions?