An introduction toDNS Arrow

Partnering for value and growth

Who is Arrow?

Arrow is a value-added distributor for components and computer products:

Sales: $14.5 billion in 2006/7 Components: $9 billion ECS: $5 billion

Employees: approx. 13,000 Locations: 200 sales facilities in 38

countries, 19 distribution centres, HQ in Melville, NY

Arrow ECS represents approx. 35% of their total revenue but this is the major growth area

DNS Europe

DNS Int. Europe is the headquarters of Arrow ECS in Europe:

Acquired by Arrow in 2005 Group revenue: >€350 million 2005 Employees: 355 Acquired Centia/AKS 4th September 2007

DNS Arrow UK (including Centia):

Acquired by DNS Int. Europe in January 2007

Revenue: €350 million Employees: 250

Hub for Arrow ECS expansion strategy and opportunities across Europe

United KingdomDNS Arrow UK

Addressing real business IT issues

Delivering Enterprise Computing Solutions

Professional Services

Impartial pre-sales consultancy and technical advice

Expert design, development and project management through to implementation

Engineering build centre, allowing minimal disruption when installing a solution

Customer Support Centre, offering post-sales support and advice to our contract customers

Central resource desk for scheduling consultants, providing a response within a maximum of two hours

Fully qualified and certified IT consultant specialists accredited to the highest standards

Superb state-of-the-art Solution Suites to showcase our vendors’ latest solutions

One source for IT skills and services

Training Services

An extensive portfolio of scheduled and bespoke training courses for resellers and end users

Partner with best-of-breed vendors to provide a broad range of training offerings:

End user training Accreditation and certification training Independent issues-based training Storage networking Security principles Virtualisation training Pay and play workshops Managed training solutions Flexibility to offer on-site training

A large team of highly experienced instructors delivering expert hands-on training and guidance to technical professionals

World-class training facilities in three UK locations:

London, Harrogate and Reading

Technology training for the real world

Recent accolades, awards and accreditations

Featured in the Top 50 IT training companies 2006

The only security training provider to be accredited by the Institute of IT Training for over 11 consecutive years

Recognised as the largest supplier in 2006 of training for Bluecoat software in EMEA

EC-Council (The International Council of Electronic Commerce Consultants) certified ethical hacker authorised training centre

Seal of approval and commitment to excellence

World-class facilities

UK-wide customer centres

3 locations – London, Harrogate and Reading Presentation suites, meeting rooms, seminars and

hot desks

State-of-the-art solution centres

Largest of their kind in the UK Hardware & software testing / demos Truly heterogeneous environment Live testing / proof of concept

A nationwide network of training centres

State-of-the art training rooms 3 UK education centres – Harrogate, London and

Reading

Available to our partners and customers

Summary

Widely acknowledged as best in class

Over 20 years of experience and proven track record in data storage, network security, enterprise software, virtualisation and access infrastructure

World-class vendor partnerships with strong, long-term relationships

Fully committed to our extensive network of channel partners

One source for IT skills and services

European leader in specialist IT training

More information can be found at www.dnsarrow.co.uk