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Region II Conference October 29, 2012 Optimizing Your Spend An Introduction to Spend Analysis and Spend Management

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Page 1: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

Region II ConferenceOctober 29, 2012

Optimizing Your Spend

An Introduction to Spend Analysis and Spend Management

Page 2: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• What are they?• Who uses them? Who are they relevant to?• Why bother?• How are they done?• What does a Spend Analysis process look 

like?• What spend management projects could I 

undertake after a spend analysis to identify savings?

SPEND ANALYSIS AND SPEND MANAGEMENT

Page 3: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

IN THE SPIRIT OF TRANSPARENCY…

Page 4: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

You have the raw data required for spend analysis now…

What do you call the people in your 

organization who spend off contract?

Do you have easy access to spend data?

Do you trust the spend data you have access to? 

What types of organizations do we have in the room?Ask Questions

EARLY AUDIENCE PARTICIPATION…

Page 5: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

Spend Management is what you do with the 

data.

BETTER SPEND VISIBILITY IS A TWO STEP PROCESS

Spend Analysis is what you do to the data…

Page 6: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

WHAT YOU DO TO THE DATA…

Enrich

Classify

Cleanse

SpendData

pCardData

AP Data

PO Data

Page 7: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

Do you perform analysis of the organization’s spend for procurement purposes?

WHO ANALYZES THEIR SPEND?

Yes52%

No48%

Page 8: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

WHAT YOU DO WITH THE DATA…

SpendData

Deliver Savings

Improve Processes

Manage Maverick Spend

Manage Supplier 

RelationshipManage Risk

Recover Over‐

payments

Procure Co‐operatively

Reduce Disparity

Source More Locally

Ensure Legal Compliance

Benchmark Relative Position

Quantify Savings

Page 9: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

WHO USES THE DATA?

Spend

Data

Procurement Buyers

Procurement Managers

Contract Managers

Finance Department

Accounts Payable

Environmental/Sustainability

Officers

Economic Development

Diversity Program Manager

Audit/Legal Departments

Budget Holders

Department Heads

SpendersEveryone 

with a pCard

SpendData

Page 10: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

Spend Analysis Practice Tied to Element 1.3 of Performance Metrics Practice

Manage Maverick Spend

Manage Supplier 

Relationship

Recover Over‐

payments

Procure Co‐operatively

Reduce Disparity

Ensure Legal Compliance

Benchmark Relative Position

I. Cost Savings and Cost 

Compliance

II. Supplier and industrydevelopment

III. Supplier Performance

IV. Efficiencyof systems 

and processes

Deliver Savings

Improve ProcessesManage RiskSource More 

Locally

Page 11: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Raw data is frequently incomplete and of poor quality

• Access to data may be difficult• Multiple and poorly integrated systems (AP, pCard etc.)

• Time, resources and support may be lacking

WHAT CHALLENGES WILL YOU FACE?

Page 12: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• You’re likely being asked to cut spending, but not services.

• Increased pressure to collaborate across sectors

• Concern with local/small/MBE/ Sustainable suppliers

• Spend transparency is coming

WHY BOTHER DOING SPEND ANALYSIS?

Page 13: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

1. Savings = Strategic Procurement Planning Practice

2. Collaboration = Cooperative Procurement Practice

3. Local/Small/MBE/Sustainable Suppliers = Sustainable Procurement & Performance Metrics Practices

4. Transparency = Transparency Practice

WHY BOTHER DOING SPEND ANALYSIS?

Page 14: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

POTENTIAL SOLUTIONS

Software Focused• AP System tools• E‐Procurement tools• Analytics/BI tools

Data Focused• Spend Analysis provider• Hire A Data Analyst

Guidance Focused• Customized consultancy project

Page 15: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

1. Supplier Name2. Supplier Address

3. Transaction Number4. Transaction Date5. Transaction Value

THE FIVE PIECES OF DATA YOU NEED TO DO SPEND ANALYSIS

Page 16: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

THE TRADITIONAL DIY APPROACH TO SPEND ANALYSIS

Export spend data from all systems

Sense check exports

Stitch exports together

Manually classify 

suppliers/spend

Enhance vendor information (top 25)

Manipulate in Excel

Page 17: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

IF YOU USE A THIRD PARTY, YOU SHOULD EXPECT

Export spend data from all systems

Standardize exported data

Check fitness/accuracy of 

data exports

Validate exports with organization

De‐duplicate supplier records

Classify vendors/spend to a common system

Manually validate classifications

Enrich vendor information fro 

third party sources

Link to a master record number

Provide MI tools and an export 

function

Page 18: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Software tools are not automatic.• Accurate classification is not easy.• Data will arrive in many formats.• Don’t forget to check the data.• Access to the raw data isn’t necessarily straightforward.

• Try to secure the support you need.• Get a set of tools you can use or learn to use the ones you have.

KNOW WHAT YOU ARE GETTING INTO AT THE BEGINNING

Page 19: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

EXAMPLES OF SPEND MANAGEMENT PROJECTS

Long Tail Consolidation

2

3 4

5 6

7 8

1Invoice Consolidation

Finding Savings

Improved Terms

Category Extension

Category Rationalization

Compliance, Contracted Suppliers

Cooperation, Common Suppliers

CategoryReengineering

Page 20: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which suppliers should I seek weekly/monthly invoices from?

• Which category of suppliers are giving me an invoice volume problem?

• Which suppliers would be best to move order and payment to pCard?

• How much could I save by moving to pCard?

INVOICE CONSOLIDATION

$Supplier Names

Aggregate number of invoices per supplier

Average invoice value per supplier

Invoices by value range per supplier

Page 21: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• 43,979 invoices were processed where the value of the invoice was less than $500.

INVOICE CONSOLIDATION

Page 22: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which suppliers do I spend less than $1000 per year with?

• Which suppliers do I only have one transaction with per year?

• Which departments are using a lot of ‘one off’ suppliers?

• Which categories do we have a lot of small suppliers in?

LONG TAIL CONSOLIDATION

$Supplier Name

Aggregate spend per supplier 

Aggregate number of invoices per supplier

Category of supplier

Department spend per supplier

Page 23: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• 3,813 vendors where less than $1,000 was spent in a 12 month period.  That equates to 60.62% of the vendors, but only 0.36% of expenditure.

LONG TAIL CONSOLIDATION

Page 24: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which suppliers do I spend the most with and how many departments do they supply?

• How many other suppliers are in the same category as my top tier suppliers?

• Are all of my departments getting the same “best rate?”

• How much do my top tier suppliers rely on my business?

IMPROVED TERMS

$Supplier Name

Aggregate spend per 

supplier (de‐duplicated)

Category of supplier

Department spend per supplier

Other suppliers in the same category

Percentage of supplier’s turnover 

represented

Contracts already in place

Page 25: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• There were 89  vendors where this organization spent more than $250,000.

IMPROVED TERMS

Page 26: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which suppliers enjoy a relative monopoly of supply to my organization?

• Which categories do I have too many suppliers in where aggregation could drive costs and prices down?

• What contracts are coming up for renewal where I could rationalize or extend my supplier base?

CATEGORY RATIONALIZATION/ CATEGORY EXTENSION

$Supplier Name

Aggregate spend per supplier 

Category of supplier

Other suppliers in the same category

Department spend per supplier

Current contract 

expiry date

Page 27: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• 44 vendors of sporting goods for a single organization, one large and many small.

CATEGORY RATIONALIZATION/ CATEGORY EXTENSION

Page 28: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which departments aren’t using the preferred/ contracted supplier in a given category?

• Which categories of spend don’t have any contracts in them?

• Are there instances where we spend more than was on the original contract?

• Is my data source up to date enough to deal with off‐contract spend quickly?

COMPLIANCE, CONTRACTED SUPPLIERS

$Supplier Name

Aggregate spend per supplier

Category of 

supplier

Other suppliers in same category

Dept. spend per supplier

Current contracts

Categories with no contracts

Monthly spend data

Page 29: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• 36% on average spent with contracted suppliers.

COMPLIANCE, CONTRACTED SUPPLIERS

Page 30: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Which suppliers does my group already share and how much is spent with those suppliers?

• Which categories does the group have the greatest spend/ greatest number of suppliers?

• When are the current contracts for members of the group expiring so that we can collaborate?

COOPERATION, COMMON SUPPLIERS

$Standardized supplier 

name/number

Standardized public sector 

body name/number

Aggregate spend per supplier)

Category of supplier to common 

classification Current contract expiry 

date

Centrally hosted and maintained database

Common tools that all 

contributors can use

Page 31: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• There were 18 suppliers who supplied all 3 organizations, with a cumulative spend of $38m.

COOPERATION, COMMON SUPPLIERS

Page 32: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

• Spend Analysis is really the first step– Get the data in shape first– Start thinking about problem areas

• Using tools to analyze the data – Let the data guide you

• A Blueprint for Delivering Savings is the last step

CONCLUSION AND NEXT STEPS

Page 33: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

PROGRAMS

SPEND VISIBILITY

FOUNDATION ‐ Spend visibility, spend aggregation 

analysis, reporting of delivered savings.

Annual Update

SPEND MANAGEMENT

FOUNDATION PLUS – spend & contract visibility, spend 

aggregation analysis, reporting of delivered savings.

Quarterly Update

TRANSFORMATION

TRANSFORM ‐ Savings opportunity assessment, 

spend & contract visibility, spend aggregation analysis, 

reporting of delivered savings.

Monthly Update

Our programs are fixed and inclusive. Annual fees for core programs start from as little as $10,000 and are determined using entity type and relative size.

Transparency (spotlightonspend) and capability benchmarking (Monitor) can be purchased as ‘bolt‐ons’.

E&I Cooperative Purchasing member institutions have the benefit of a competitively solicited contract from which they can procure Spikes Cavell products and services.

OUR STRATEGIC ALLIANCES

Page 34: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

For more information about how the Observatory could help your agency to 

analyze your spend to find savings, manage maverick buying & identify cooperative 

purchasing opportunities, please contact :

Jonathan White: (571) 527 ‐ 8310

[email protected]

FOR MORE INFORMATION

Page 35: An Introduction to Spend Analysis and Spend Management · data exports Validate exports with organization De‐duplicate supplier records Classify vendors/spend to a common system

Region II ConferenceOctober 29, 2012

Optimizing Your Spend

An Introduction to Spend Analysis and Spend Management