an introduction to yammer
DESCRIPTION
Presentation I did on the 4th of Feb 2014 at the NZ cloud User group in AucklandTRANSCRIPT
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
P R E S E N T E D B Y …
An Introduction Yammer (Time)
Brendon, FordCOO - Provoke
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
Agenda
# Ya m m e r T i m e
• Thanks for the beer and pizza – please have some
• What is Yammer & is it of any importance?
• My (Provoke's) Yammer experiences to date
• Our next steps
• Q&A
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Thanks
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#What is Yammer?
Enterprise Social
“Yammer is the private and secure enterprise social network through which company employees connect, collaborate and coordinate.”
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#What is Yammer?
Yammer's goal is to make work:
• Real-time• Social• Mobile• Collaborative• Contextual
Anywhere & any time
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Is a social enterprise important?
Or is Yammer important?
Lets look at some statistics
*“73.46% statistics are made up on the spot…”
*I made this number up
5 stats from Fast Companies 10 surprising stats
1. The fastest growing demographic on Twitter is the 55–64 year age bracket
2. 189 million of Facebook’s users are "mobile only“
3. YouTube reaches more U.S. adults aged 18–34 than any cable network
4. Every second two new members join LinkedIn
5. Social Media has overtaken porn as the No. 1 activity on the web
#The older folk use this stuff! mobile is big!, what, porn is number 2?**http://www.fastcompany.com/3021749/work-smart/10-surprising-social-media-statistics-that-will-make-you-rethink-your-social-stra
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Is a social enterprise important?
Or is Yammer important?
What is more important, the destination or the journey?
“Do you understand
decisions without context ?”
“It is good to have an end to journey toward; but it is the journey that matters, in the end” ― Ernest Hemingway *
“Coming together is a beginning. Keeping together is progress. Working together is success.” - Henry Ford **
* www.goodreads.com/quotes/tag/journey ** www.notable-quotes.com
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Is a social enterprise important?
Is Yammer important to my business?
• Staff retention• Improved productivity • More collaboration• Innovation by discussion• IP development & retention
Can Yammer help & how?
• Staff retention is higher if staff feel involved & informed
• Openness is a key to staff satisfaction• Productivity & collaboration often
improves if you provide modern tools• Innovation is often a team sport• IP needs to be documented
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Provoke & Yammer | Back plot
• We have about 140 employees• People in 3 different times zones• A project could have people from 4 locations
working together• Content created everyday• We use Visual Studio, MS Office, SharePoint,
Email + other things• Content should be stored in SharePoint
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Provoke & Yammer | Today
• We are “live” but not “alive”.• We started with the free version.• We now have the enterprise version.• So far I would give our deployment 2/10.• On a positive note we know we are a 2 out of 10 & we think we have a plan.
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Provoke & Yammer | Learnings
• We need to have a Yammer "go live" and "keep alive" plan.• Enterprise social is not Facebook so it's not going to miraculously just work.• We need to provide a compelling reason why people should get into Yammer (WIFM?).• Yammer needs to provide business value and personal value.• Single sign-on is important to Provoke & so are the admin features of Yammer.• We were missing a key message as to why Yammer.
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Provoke & Yammer | Next steps
• Agree with key stake holders in the business that Yammer is a tool for the business & they want to adopt it.
• Define what we believe Yammer can do for Provoke's culture – “the conversation”.
• Define a communications plan for Yammer for the business.
• Fix a couple of technical issues.• Find some Yammer Champs (must include key
business leaders and influencers).
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#Things to think about
• Yammer is cloud only• Today there is limited e discovery and auditing options (compared with Office 365)• Global Admin is a truly global admin• Yammer is really different to how “traditional” business works today• Yammer has cross over with Lync, SharePoint, word, email etc people will ask where to
do work• Yammer “today” is not integrated into the Microsoft family• If you don’t deploy Yammer (or an alternative) someone in the business might be
deploying it (read will)
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
#My take on social & Microsoft
Roleplaying with Microsoft
You - I’m thinking about our companies Enterprise Social strategy and I’m looking at SharePoint 2013 can you tell me about that?
Microsoft – Have you looked at Yammer
You - Yes but I want to host our content on our servers
Microsoft – Have you looked at Yammer its part of the E3 plan in Office 365
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
Demo & Q&A
Demo
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
Some links
Training https://success.yammer.com/training/Social Journey https://success.yammer.com/social-journey/ IT Pro https://success.yammer.com/admin-it/Yammer TV http://success.yammer.com/events/category/yammertv/
P R O V O K E S O L U T I O N S L I M I T E DA U C K L A N D M A N I L A S E A T T L E S I N G A P O R E W E L L I N G T O N
Thanks & good night
B r e n d o n Fo r dB r e n d o n @ p r o v o ke . c o . n zw w w. b r e n d o n f o r d . c o mO n t w i t t e r a t @ S t e w a r t I s l a n d