an overview of the telecom market - q1 2017 · public fixed telecommunications networks and...
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AN OVERVIEW OF THE ELECTRONIC COMMUNICATIONS
MARKET
IN THE REPUBLIC OF SERBIA
The First Quarter of 2017
The Overview presents the data for the first quarter
The presented data reflect the overall market status for each quarter, including the actual quarterly
data for the fixed and mobile market operators and the leading Internet and media content
distribution providers, which represent 87% of the market in terms of the number of users,
whereas for the remaining 10% of the market were esti
in the annual questionnaires. Therefore, the total quarterly report may show discrepancies with
respect to the data collected in the regular annual questionnaires.
responsible for the correctness of the data submitted by the operators in the quarterly
questionnaires.
Public Fixed Telecommunications Networks and Services
The quarterly indicators for the electronic communications market whi
telephony comprise the data of the operators that make up 99% of the market.
Approximately 2.5 million fixed telephony subscribers generated approximately 1.3 billion minutes
of traffic. The market data include the CDMA subscri
Number of fixed line subscribers (million)
Total fixed telephony traffic (billion minutes)
90% of the fixed telephony subscribers are residential users, i.e. natural entities, and the subscriber
structure remains constant in the
2,54
Q2 2016
1,35
Q2 2016
rview presents the data for the first quarter of 2017 along with comparative data
overall market status for each quarter, including the actual quarterly
data for the fixed and mobile market operators and the leading Internet and media content
distribution providers, which represent 87% of the market in terms of the number of users,
eas for the remaining 10% of the market were estimated based on the data for 2016
in the annual questionnaires. Therefore, the total quarterly report may show discrepancies with
respect to the data collected in the regular annual questionnaires. The Agency shall not be held
responsible for the correctness of the data submitted by the operators in the quarterly
Public Fixed Telecommunications Networks and Services
The quarterly indicators for the electronic communications market which are relevant to the fixed
telephony comprise the data of the operators that make up 99% of the market.
Approximately 2.5 million fixed telephony subscribers generated approximately 1.3 billion minutes
of traffic. The market data include the CDMA subscribers and traffic.
Number of fixed line subscribers (million)
Total fixed telephony traffic (billion minutes)
90% of the fixed telephony subscribers are residential users, i.e. natural entities, and the subscriber
structure remains constant in the analyzed quarters.
2,51 2,55 2,57
Q3 2016 Q4 2016 Q1 2017
1,26
1,34
1,33
Q3 2016 Q4 2016 Q1 2017
of 2017 along with comparative data for 2016.
overall market status for each quarter, including the actual quarterly
data for the fixed and mobile market operators and the leading Internet and media content
distribution providers, which represent 87% of the market in terms of the number of users,
mated based on the data for 2016 collected
in the annual questionnaires. Therefore, the total quarterly report may show discrepancies with
The Agency shall not be held
responsible for the correctness of the data submitted by the operators in the quarterly
Public Fixed Telecommunications Networks and Services
ch are relevant to the fixed
Approximately 2.5 million fixed telephony subscribers generated approximately 1.3 billion minutes
90% of the fixed telephony subscribers are residential users, i.e. natural entities, and the subscriber
The largest share of the fixed telephony traffic is accounted for by the national traffic, with 94% in
Q1 2017.
Fixed telephony subscriber structure
The outgoing telephone calls are mainly directed towards other fixed networks,
international traffic is dominated by incoming calls.
Structure of the national and international traffic in fixed telephony
There were over 15 000 fixed telephony number portings in the first quarter of 2017, which is
approximately 5 thousand per month.
Fixed telephony number portings per quarter
93% 93%
7% 7%
Q2 2016 Q3 2016
92% 92% 92%
7% 7% 7%
1% 1% 1%
Q2 2016 Q3 2016 Q4 2016
To fixed networks
To mobile networks
To shor tcodes and nongeographic numbers
17.243
Q2 2016
The largest share of the fixed telephony traffic is accounted for by the national traffic, with 94% in
Fixed telephony subscriber structure
The outgoing telephone calls are mainly directed towards other fixed networks,
international traffic is dominated by incoming calls.
Structure of the national and international traffic in fixed telephony
There were over 15 000 fixed telephony number portings in the first quarter of 2017, which is
d per month.
Fixed telephony number portings per quarter
94% 94%
6% 6%
Q4 2016 Q1 2017
International traffic
National traffic
93%
6%
1%
Q1 2017
To shor tcodes and nongeographic numbers
29% 31% 29%
71% 69% 71%
Q2 2016 Q3 2016 Q4 2016
Outgoing international traffic
Incoming international traffic
18.484 19.383
15.778
Q3 2016 Q4 2016 Q1 2017
The largest share of the fixed telephony traffic is accounted for by the national traffic, with 94% in
The outgoing telephone calls are mainly directed towards other fixed networks, while the
Structure of the national and international traffic in fixed telephony
There were over 15 000 fixed telephony number portings in the first quarter of 2017, which is
International traffic
National traffic
29%
71%
Q4 2016 Q1 2017
Outgoing international traffic
Incoming international traffic
Public Mobile Telecommunications Networks and Services
The quarterly mobile telephony market indicators include the data submitted by all three
operators, i.e. 100% of the market.
approximately 4 billion minutes of national and international voice traffic and sent approximately
1.8 billion messages quarterly, on average.
Total number of active mobile telephony subscribers (mill
Generated voice and SMS mobile telephony traffic
The number of postpaid subscribers has exceeded the number of prepaid subscribers and
majority of postpaid subscribers are still residential users.
Mobile telephony subscriber structure
9,09
Q2 2016
4,1 4,0
The total outgoing international traffic (bn. minutes)
48% 48% 48%
52% 52% 52%
Q2 2016 Q3 2016 Q4 2016
Prepaid Postpaid
Public Mobile Telecommunications Networks and Services
The quarterly mobile telephony market indicators include the data submitted by all three
operators, i.e. 100% of the market. 9 million active mobile telephony subscribers generated
approximately 4 billion minutes of national and international voice traffic and sent approximately
1.8 billion messages quarterly, on average.
Total number of active mobile telephony subscribers (million)
Generated voice and SMS mobile telephony traffic
The number of postpaid subscribers has exceeded the number of prepaid subscribers and
postpaid subscribers are still residential users.
Mobile telephony subscriber structure
9,20 9,09 8,92
Q3 2016 Q4 2016 Q1 2017
1,9 1,8
4,1
1,9
4,3
1,8
The total outgoing international traffic (bn. minutes) The total of sent text (SMS) messages (bn.)
Q2 2016
Q4 2016
46%
54%
Q1 2017
68% 68% 68%
32% 32% 32%
Q2 2016 Q3 2016 Q4 2016
Private Business
Public Mobile Telecommunications Networks and Services
The quarterly mobile telephony market indicators include the data submitted by all three
telephony subscribers generated
approximately 4 billion minutes of national and international voice traffic and sent approximately
The number of postpaid subscribers has exceeded the number of prepaid subscribers and the
The total of sent text (SMS) messages (bn.)
Q3 2016
Q1 2017
69%
31%
Q1 2017
Most outgoing traffic is generated within the same network. Subscribers of foreign networks
generate more roaming traffic than the subscribers of national networks.
Mobile networks outgoing traffic structure
The number of mobile telephony number portin
almost 10 thousand per month.
Mobile telephony number portings per quarter
There haven’t been any significant changes in market shares in the analyzed year, in terms of the
number of users.
Market share in
70% 70% 69%
27% 27% 28%
3% 3% 3%
Q2 2016 Q3 2016 Q4 2016
Within the same network To other networks
To fixed networks
31.324
Q2 2016
Most outgoing traffic is generated within the same network. Subscribers of foreign networks
generate more roaming traffic than the subscribers of national networks.
Mobile networks outgoing traffic structure
The number of mobile telephony number portings was approximately 29 thousand per quarter, or
Mobile telephony number portings per quarter
There haven’t been any significant changes in market shares in the analyzed year, in terms of the
Market share in terms of the number of users – Q1 2017
68%
29%
4%
Q4 2016 Q1 2017
To other networks
41%54%
39%
59%46%
61%
Q2 2016 Q3 2016 Q4 2016
National network subscribers abroad
Foreign network subscribers
29.562 30.05528.478
Q3 2016 Q4 2016 Q1 2017
46%
31%
23%Telekom Srbija
Telenor
VIP mobile
Most outgoing traffic is generated within the same network. Subscribers of foreign networks
gs was approximately 29 thousand per quarter, or
There haven’t been any significant changes in market shares in the analyzed year, in terms of the
33%
67%
Q4 2016 Q1 2017
National network subscribers abroad
In 2016 two virtual mobile operators were entered in the register of the operators. Only one of
them began with the commercial provision of services in late 2016.
The number of active mobile broadband subscribers in Q1 2017 was approximately 5.3 million.
Number of active mobile broadband subscribers (million)
Data transmission over mobile network in Q1 2017 was approximatly 16 million GB.
Mobile Internet traffic
5,1
Q2 2016
11,8
Q3 2016
In 2016 two virtual mobile operators were entered in the register of the operators. Only one of
them began with the commercial provision of services in late 2016.
The number of active mobile broadband subscribers in Q1 2017 was approximately 5.3 million.
Number of active mobile broadband subscribers (million)
Data transmission over mobile network in Q1 2017 was approximatly 16 million GB.
Mobile Internet traffic (million GB)
5,25,4 5,3
Q3 2016 Q4 2016 Q1 2017
14,0
16,3
Q4 2016 Q1 2017
In 2016 two virtual mobile operators were entered in the register of the operators. Only one of
The number of active mobile broadband subscribers in Q1 2017 was approximately 5.3 million.
Data transmission over mobile network in Q1 2017 was approximatly 16 million GB.
The number of fixed broadband Internet access subscribers was approximately 1.4 million in the
analyzed quarters.
The number of fixed broadband subscribers (million)
The majority of fixed broadband subscribers have
Number of subscribers according to type of access
1,37
Q2 2016
53%
52%
51%
50%
Q2 2016
Q3 2016
Q4 2016
Q1 2017
xDSL Cable
Internet Services
The number of fixed broadband Internet access subscribers was approximately 1.4 million in the
The number of fixed broadband subscribers (million)
The majority of fixed broadband subscribers have xDSL or cable access.
Number of subscribers according to type of access
1,39
1,45 1,46
Q3 2016 Q4 2016 Q1 2017
53%
52%
38%
38%
39%
39%
Cable Wireless FTTx Other (Ethernet LAN, …)
The number of fixed broadband Internet access subscribers was approximately 1.4 million in the
6%
6%
6%
6%
3%
3%
3%
3%
0,5%
1%
1%
1%
The majority of subscribers in all four analyzed quarters
less than 30 Mbit/s.
Number of fixed broadband Internet subscribers according to
There haven’t been any significant changes in the market shares over the analyzed quarters, in
terms of the number of subscribers.
Market share in terms of number of fixed broadband subscribers
1%
1%
1%
0%
10%
9%
9%
7%
Q2 2016
Q3 2016
Q4 2016
Q1 2017
less than 2Mbit/s
from 10Mbit/s to less than 30Mbit/s
26%
4%
2%
2%
2% 2%
2%
1%1%
12%
cribers in all four analyzed quarters had access rates between 10 Mbit/s and
Number of fixed broadband Internet subscribers according to access rate
There haven’t been any significant changes in the market shares over the analyzed quarters, in
terms of the number of subscribers.
Market share in terms of number of fixed broadband subscribers – Q1 2017
63%
61%
60%
60%
27%
29%
30%
33%
less than 2Mbit/s from 2Mbit/s to less than 10Mbit/s
from 10Mbit/s to less than 30Mbit/s more than 30Mbit/s
46%
12%Telekom Srbija
SBB
I.KOM
Radijus Vektor
SAT-TRAKT
Pošta Srbije
Orion Telekom
Orion Telekom TIM
YUNET International
BEOTELNET-ISP
Other
had access rates between 10 Mbit/s and
access rate
There haven’t been any significant changes in the market shares over the analyzed quarters, in
Q1 2017
from 2Mbit/s to less than 10Mbit/s
Media Content Distribution
The number of media content distribution service subscribers was approximately 1.6 million.
The number of media content distribution service subscribers (million)
The majority of subscribers use CATV distribution (more than 50%),
of subscribers use wireless network or Internet content distribution
Media content distribution subscribers by type of distribution
There haven’t been any significant changes in market shares over the three
of the number of subscribers. T
content distribution market.
Market share in terms of the number of subscribers in Q1 2017
1,62
Q2 2016
29%
29%
27%
25%
Q2 2016
Q3 2016
Q4 2016
Q1 2017
Analogue CATV
25%
5%
4%
3%
2%
Media Content Distribution
number of media content distribution service subscribers was approximately 1.6 million.
The number of media content distribution service subscribers (million)
The majority of subscribers use CATV distribution (more than 50%), whereas the smallest number
wireless network or Internet content distribution (1%).
Media content distribution subscribers by type of distribution
There haven’t been any significant changes in market shares over the three-month
of the number of subscribers. The leading operators take up approximately 90% of the media
Market share in terms of the number of subscribers in Q1 2017
1,621,66 1,67
Q3 2016 Q4 2016 Q1 2017
28%
29%
31%
33%
25%
25%
25%
26%
16%
16%
16%
15%
Analogue CATV Digital CATV DTH IPTV Other
48%
25%
5%
4%
2% 13% SBB
Telekom Srbija
Pošta Srbije
I.KOM
Radijus Vektor
SAT-TRAKT
Other
number of media content distribution service subscribers was approximately 1.6 million.
The number of media content distribution service subscribers (million)
whereas the smallest number
month period, in terms
approximately 90% of the media
16%
16%
16%
15%
1%
1%
1%
1%
The number of bundled service subscribers in Q1 2017 was over 1 million.
service were the most used, whereas the least us
telephony.
The number of bundled service
Most subscribers using bundles of
media content distribution, whereas the most popular triple
Internet, fixed telephony and media content distribution.
The number of bundled service users, by t
The most popular bundled service is the Internet access, whereas mobile telephony is generally
purchased as a single service.
The share of bundled and single services purchased
1.029 1.060
Total
129
266
88
122
266
89
Internet + fixed Internet + TV Fixed + TV
35%
65%
Internet Media content
distribution
Bundled Services
subscribers in Q1 2017 was over 1 million. Packages offering two
the most used, whereas the least used were quad-play packages that include mobile
umber of bundled service users (thousands)
Most subscribers using bundles of two services used the packages offering broadband Internet and
, whereas the most popular triple-play package included broadband
Internet, fixed telephony and media content distribution.
The number of bundled service users, by type of service (thousands
The most popular bundled service is the Internet access, whereas mobile telephony is generally
The share of bundled and single services purchased
493
345
191
489
378
191
2 services 3 services 4 services
Q4 2016
Q1 2017
9
292
51
3
89
12
309
64
4
Fixed + TV Fixed + mobile Internet + fixed
+ TV
Internet +
fixed + mobile
Fixed + TV +
mobile
Q4 2016 Q1 2017
48%
69%
97%
52%
31%
3%
Media content
distribution
Fixed telephony Mobile telephony
Bundled
Single
Packages offering two
play packages that include mobile
two services used the packages offering broadband Internet and
play package included broadband
ype of service (thousands)
The most popular bundled service is the Internet access, whereas mobile telephony is generally
191 191
Fixed + TV + Internet + fixed
+ TV + mobile
Q1 2017
Bundled
Single