an post amárach research presentation february 2012

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1 The Age of Change Marketing Institute of Ireland Dublin Breakfast Event February 2012

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A survey of Irish and British consumer attitudes to marketing media, including direct mail. The full report is available at the An Post Mail Media website: http://url.ie/e7gu

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Page 1: An Post Amárach Research Presentation February 2012

1 The Age of Change

Marketing Institute of Ireland

Dublin Breakfast Event February 2012

Page 2: An Post Amárach Research Presentation February 2012

1. Opportunity Shocks

2. The Difference Is…

3. Only Connect

Page 3: An Post Amárach Research Presentation February 2012

1. Opportunity Shocks

Page 4: An Post Amárach Research Presentation February 2012

Moody Consumers

Page 5: An Post Amárach Research Presentation February 2012

Emonomics

Page 6: An Post Amárach Research Presentation February 2012

Modest Improvement

Page 7: An Post Amárach Research Presentation February 2012

Rainy Day Fund

€87 billion

Page 8: An Post Amárach Research Presentation February 2012

Savings Splurge

Page 9: An Post Amárach Research Presentation February 2012

Generational Differences

Page 10: An Post Amárach Research Presentation February 2012

UK:

Ageing population Teenager/youth surge Low savings ratio Less economic shock…

… but confidence and economy still to pick up

Opportunity Shocks

Ireland:

Middle-ageing population Young families High savings ratio Pent up rainy day fund…

… but confidence and economy still to pick up

Page 11: An Post Amárach Research Presentation February 2012

2. The Difference Is…

Page 12: An Post Amárach Research Presentation February 2012
Page 13: An Post Amárach Research Presentation February 2012

A Matter of Trust

Page 14: An Post Amárach Research Presentation February 2012

Losing the Love

Page 15: An Post Amárach Research Presentation February 2012

Media Trust

Page 16: An Post Amárach Research Presentation February 2012

Life Online

N.B.:

Nearly 80% of Irish adults are online 50% of Irish adults are now on Facebook 10% are on twitter 30% have smartphones (50% by end of 2012) Some 60% of adults have bought something online…

Page 17: An Post Amárach Research Presentation February 2012

eShoppers

Page 18: An Post Amárach Research Presentation February 2012

In The Post

Page 19: An Post Amárach Research Presentation February 2012
Page 20: An Post Amárach Research Presentation February 2012

Happy Chappies

Page 21: An Post Amárach Research Presentation February 2012

Irish and British consumers have stopped trusting their main institutions in recent years Businesses have not escaped from this process – many are still outside the circle of trust Nevertheless, the Irish have a more trusting relationship with their media than their UK counterparts This translates into greater likeability towards advertising in general, and post/catalogues in particular The generally positive emotional disposition of Irish consumers has survived so far…

Page 22: An Post Amárach Research Presentation February 2012

3. Only Connect

Page 23: An Post Amárach Research Presentation February 2012

Build Awareness

Page 24: An Post Amárach Research Presentation February 2012

Close the Sale

Page 25: An Post Amárach Research Presentation February 2012

Build the Loyalty

Page 26: An Post Amárach Research Presentation February 2012

Switcher Nation

% switched past 12 months

Page 27: An Post Amárach Research Presentation February 2012

Ways to Connect

Page 28: An Post Amárach Research Presentation February 2012

All Consumption is Local

Page 29: An Post Amárach Research Presentation February 2012

The Way Ahead Irish consumer spending will grow from €81 billion this year to €88 billion by 2016, providing expanding opportunities for products, services & brands But Irish consumers are diverging from their UK counterparts: in terms of savings, demography and even technology usage Despite similar levels of distrust in general, Irish consumers are more open to their media in terms of messages and engagement But unlocking the opportunity will work best with the right combination of media and marketing activity – both Irish specific and global best in class when appropriate.

Page 30: An Post Amárach Research Presentation February 2012

Trends Report

Get the full report:

Simply register for free on the

An Post Mail Media website and download

a copy of all the research findings.

http://www.anpost.ie/AnPost/AnPostDM/Home/

Page 31: An Post Amárach Research Presentation February 2012

Trends Report

Call us on 01 410 5200 if you want your business to

bounce forward to success:

Gerard O’Neill Chairman

for a confidential discussion about your needs and to

explore how we can help you succeed through world

class market research.

e. [email protected]

w. www.amarach.com

b. www.amarach.com/blog

t. twitter.com/AmarachResearch