AnSROIanalysisintheSinzerso3ware

Taking the ‘Social Business Case foster family homes’ as an example

Overview1.  Background:SocialBusinessCasefosterfamilyhomes2.  Se;ngupyourSROIprojectinthesoAware3.  Gatheringdata:Usingindividualsandsurveys4.  Results:Dashboardandexportfeaturesforprojects5.  AggregateresultsfrommulMpleprojects

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1.Background:SocialBusinessCasefosterfamilyhomes

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Inordertohelpfinancersoffosterfamilyhomesintheirdecisionmaking,andinordertoprovetheimportanceoffosterfamilyhomes,itwasimportanttogainmoreinsightintothesocialaddedvalueoffosterfamilyhomes.Whatarethesocialcostsandprofitsofafosterfamilyhome?WhichsocialproblemscanbepreventedlongtermbymeansoflongtermprofessionalparenMngofchildrenwithmulMpleandcomplexproblems?WhatistheamountofsavingsinrelaMontothemostobviousalternaMve,suchaslife-groupplacements?

2.SeCngupyourSROIprojectintheso3ware– overview

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2.SeCngupyourSROIprojectintheso3ware– Methodologystepsareleading

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2.SeCngupyourSROIprojectintheso3ware– addingastakeholder

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Stakeholdersforthiscaseare•  Children•  Biologicalfamily•  Financer•  Careproviders•  Citycouncil•  Referringparty•  Fosterfamilyhome

parents

2.SeCngupyourSROIprojectintheso3ware–Stakeholdersoverview

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WhencreaMngatemplateorprojectyou’rese;ng•  Thenumberofperiods•  Themeasurement

frequency(yearly,half-yearlyetc.)

ThenumberofperiodscanbeadjustedlaterforprojectsThenextslidewillcoverthepopulaMonsizese;ngs

PopulaHon:totalnumberofinvolvedindividualsfor

thestakeholder‘Sample’

Ofindividualsinthestakeholdergroupforwhichdataisgathered

2.SeCngupyourSROIprojectintheso3ware–StakeholderpopulaHonorsample

Se;ngthepopulaMonsizeisusefulwhenyouareusingasampleofthestakeholdertogatherdatatobaseyouranalysison.GatheredaveragestakeholdervaluesfromthesamplecanbemulMpliedbythepopulaMonsizewhenneeded.

2.SeCngupyourSROIprojectintheso3ware– addinginputsforstakeholders

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Inputsareaddedperstakeholdercancanbe•  Financialor•  Non-financialThiscanbeusedasfilterduringanalysis

2.SeCngupyourSROIprojectintheso3ware– overviewofinputs

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Thetotalvalueforinputsiscalculatedaccordingto•  QuanMty(summed

numberofyearsleAthatallthechildrenwillliveinthefamilyhome,unMltheyare18)

•  Averagevalue(compensaMonperchildperyearbythefinancer)

2.SeCngupyourSROIprojectintheso3ware– overviewofacHviHes

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StakeholderacMviMesinthiscase

2.SeCngupyourSROIprojectintheso3ware– overviewofoutputs

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Stakeholderoutputsinthiscase.Theexampleliststhenumberofcontactmomentsbetweenthebiologicalparentsandthechildwhilethechildisstayinginthefosterfamilyhome

2.SeCngupyourSROIprojectintheso3ware– addingoutcomesforthestakeholders

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Outcomesareaddedperstakeholderandcanbe•  Socialoutcomes•  Economicoutcomes•  Ecologicoutcomes

2.SeCngupyourSROIprojectintheso3ware– outcomesoverview

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Outcomesforthechildreninthisproject.Pro-socialnetworkisasocialoutcomeforchildreninthiscaseSocialsupportisanimportantprotecMngfactorinthelivesofchildrenandadults.ThisprotectsthemfromnegaMveinfluencesofproblemsandriskfactors

2.SeCngupyourSROIprojectintheso3ware– outcomesoverview

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Eenoutcomevoordefinancerinthiscase;prevenMngmoreexpensivecareisaneconomicoutcome

2.SeCngupyourSROIprojectintheso3ware–impactclaimoverview

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ThisisthepartoftheeffectwhichcanbecontributedtothefosterfamilyplacementToestablishthesepercentagesaquesMonnairehasbeenfilledoutby20experts.

2.SeCngupyourSROIprojectintheso3ware–indicatoroverview

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Indicatorshavebeenestablishedfortheoutcomes,whichenablesmeasuringthemForexamplethenumberofconfidantesatthemomentofouclowisanindicatorforthepro-socialnetworkoutcome

2.SeCngupyourSROIprojectintheso3ware–puCngavalueontheoutcomes,overview

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ForthevaluaMonsithasbeendecidedtoworkwithcost-pricerelatedmethodssolely.Thevaluesarebasedonproxies.ProxiesareesMmatesofvalueswhenanexactmeasure(value)isnotavailable.

2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prevenHonofmoreexpensivecare’

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ValuaMonofthisoutcomewasdoneusing•  QuanMty(numberof

yearsthemoreexpensivecarehasbeenprevented)

•  Value(costofthemoreexpensivecareperyear)

•  DuraMonoftheeffect

•  Impactclaim

Drop-offcanbeapplicableforeffectsthatlastmorethanoneperiod(year)Discountrateisappliedtovaluecreatedinfutureperiod(s)

2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prosocialnetwork’outcome

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Anexampleofaproxytovaluethesocialeffect‘pro-socialnetwork’.ThreeconfidantesforachildisthelowerlimitforthistooutcometobereachedTheimpactclaimhasbeenestablishedat32%andtheduraMonoftheeffectissetatthreeyears

2.SeCngupyourSROIprojectintheso3ware– addiHonalmetricsoverview

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YoumighthaveinformaMonyouwanttorecordorsurveywhichisnotdirectlyMedtoaspecificoutcomeforastakeholder.Forexamplethechild’sage.Youcanaddthemetricsforthistypeofdatainthe‘AddiMonalmetrics’buildingblock.Thiscanbeasinglescoreperperiodpermetric(ifnoindividualdataisusedfortheproject)orascoreperindividual.Thisdatacanthenbecollectedaspartofthesurvey.Dataispresentedasaverage,sumorperindividualinthedashboard&exports

Overview1.  Background:SocialBusinessCasefosterfamilyhomes2.  Se;ngupyourSROIprojectinthesoAware3.   Gatheringdata:Usingindividualsandsurveys4.  Results:Dashboardandexportfeaturesforprojects5.  AggregateresultsfrommulMpleprojects

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3.Gatheringdata:usingindividualsand

surveys(opHonal)

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3.Gatheringdata:Usingindividualsandsurveys– When?

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•  EvaluaMonofanearlierforecast(businesscase)•  UseofthesametemplateformulMpleprojects:Whateffectsoccurinwhich

contexttowhichextent?Howaretheprojectsdifferentfromeachother?•  WhenaveragesandassumpMonshaveahighlevelofuncertainty•  ToacMvelyinvolvestakeholdersindefiningandmeasuringtheoutcomes

3.Gatheringdata:Usingindividualsandsurveys–How?

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•  RepresentaMvesample:dataisextrapolatedtotheenMreeffectedpopulaMon(largerprojects)

•  Fromthemostimportantstakeholder(s)dataforthecompletepopulaHoniscaptured;Indefosterfamilyhomedataforallchildreninahomewasgatheredwithasurvey(anaverageof4childrenperhome)

DataforthepopulaMonisesMmatedby

extrapolaMngdatafromthesample

RepresentaMve‘Sample’

CompletepopulaMonofthestakeholderis

involved

3.Gatheringdata:Usingindividualsandsurveys–How?

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•  Surveyviae-mail–  Respondentsreceivealinkandcanenterthesurveydata

online–  ItispossibletosendsurveysformulMpleindividualstothe

samee-mailaddress;Inthisfosterfamilyhomeitwasthefosterparentwhoreceivedonesurveyperchild

•  Surveyviapdf/print–  Forstakeholderswithlesscomputerliteracy(elderly)orother

situaMonswheree-mailisnotavailable.Datawillbeenteredmanuallyatalaterstage

•  ManuallyenteringthedataforeachindividualinthesoAware(withoutusingasurvey)

3.Gatheringdata:Usingindividualsandsurveys– Createasurvey

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CreaMngaquesMontovaluetheoutcome‘pro-socialnetwork’Howmanyconfidantesdoyouexpectthischildhaswhenhe/sheleavesthehomeattheageof18?Whentheansweris‘3ormore’thisquesMonwilladdtothevalueoftheoutcomesforchildren

3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers

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TheanswerstothisquesMonwillbeavailableontheper-individuallevelThewaytoextrapolatethistotheper-stakeholderlevelisdefinedinthelink

3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers

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Forthiscase,summingtheanswerswaschosen:DataforthecompletepopulaMonwasgathered,soaddingalltheMmesthiseffectoccurredwasusedforthevaluaMoncalculaMon.

DataforwholepopulaMonofastakeholderisgathered

3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers–incaseasamplewasused

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Ifasampleofchildrenwasused,theaverageshouldbemulMpliedwiththestakeholdersize,perperiod.OntheleAishowthiswouldbesetinthatcase.

Steekproefn=4

Populatie n=20

3.Gatheringdata:Usingindividualsandsurveys– Addindividuals

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Individualsareaddedforeachstakeholdergroup

3.Gatheringdata:Usingindividualsandsurveys–Inviteindividualstocompletthesurvey

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IndividualsareselectedandanemailinviteissenttothemThetextoftheinvitaMonandit’sclosingdatecanbecustomizedwhenyousendouttheinvitaMons

3.Gatheringdata:Usingindividualsandsurveys– ParHcipantsanwerthesurvey

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3.Gatheringdata:Usingindividualsandsurveys–Review&acceptanswers

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Aloftheanswersthatarereceivedviaasurveyhavetobescreenedandacceptedbeforetheyarepartoftheanalysis.Thiscanbedone•  percompletesurvey•  perquesMons•  peranswerOntheleAtheexampleof1surveybeingsubmimedfor‘Kind3’.Thesubmimedanswerwas‘3ormore’

3.Gatheringdata:Usingindividualsandsurveys–Per-individualviewofacceptedanswers

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AAeraccepMngtheansweritwillappearinthe‘per-individual’part.Andthe‘link’hasbeenapplied.Thevaluehasbeenaltered.(seenextslide)

3.Gatheringdata:Usingindividualsandsurveys–Valuehasbeenupdatedtomatchthenewdata

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Thelinkhasbeenapplied•  DefiniMonofthelink:

Takethesumoftheindividualanswers

AndthecalculaMonhasbeenchanged,takingtheimpactclaimof31,68%andtheduraMonoftheoutcomeof3yearsaAerleavingthefosterfamilyhome.

Overzicht1.  Background:SocialBusinessCasefosterfamilyhomes2.  Se;ngupyourSROIprojectinthesoAware3.  Gatheringdata:Usingindividualsandsurveys4.   Results:Dashboardandexportfeaturesforprojects5.  AggregateresultsfrommulMpleprojects

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4.Results:

Dashboardandexportfeatures

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4.Results:Dashboardandexportfeatures–Dashboardoverview

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Mostimportantonthedashboardoverview:•  Totalinput•  Totalvalue•  TheSROIraMoSelectastakeholderheretoseetheinputversusvalueforthespecificstakeholderWithandSROIraMonof1.08,foreacheuroinvestedthereisareturnof1.08

4.Results:Dashboardandexportfeatures–Overviewsperbuildingblock&stakeholder

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Everybuildingblockhasit’sownsetofstandardchartsthatcanberefinedorfilteredIntheexamplethestakeholder‘Children’hasbeenselectedtoshowthevalueforalloutcomesforthisstakeholderforeachprojectperiod

4.Results:Dashboardandexportfeatures–Customcharts(addcharts)

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ThetypeofchartsneededisoAenveryspecifictothecontextoftheproject.Userscancreatetheirown‘customcharts’andaddthesetothedashboardand/orwordexport

4.Results:Dashboardandexportfeatures–Shareandre-usecharts

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Allchartsinthedashboardcanbedownloadedinavarietyofformats(includingjson/excel)

4.Results:Dashboardandexportfeatures–Downloadenexports

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Throughthetab‘export’resultscanbedownloadedas:•  Word•  Excel•  Justtheexportof

surveyresults(excel)

4.Results:Dashboardandexportfeatures–Examplepagesfromthewordexport

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4.Results:Dashboardandexportfeatures–ExampleoftheExcelexport

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Overzicht1.  Background:SocialBusinessCasefosterfamilyhomes2.  Se;ngupyourSROIprojectinthesoAware3.  Gatheringdata:Usingindividualsandsurveys4.  Results:Dashboardandexportfeaturesforprojects5.   AggregateresultsfrommulHpleprojects

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5.AggregateresultsfrommulHpleprojects

(communitylevelonly)

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Community‘Gezinshuizen’

Familyhometemplate

Gezinshuis.com

HomeB

HomeC

HomeA

Spirit!

HomeY

HomeZ

HomeX

ambiq

Home2

Home3

Home1

5.Aggregateresults-background

Sinzerprojectsarecreatedin‘accounts’.Inthisexampletheaccountsaretheprojectpartners.Customerswitha‘community’licensecancombineresultsfrommulMpleprojectsinmulMpleaccountsfor•  AggregaMng

combineddata•  Comareprojects

(‘benchmark’)

Projects that use the same template in a community can be aggregated at the community level

5.AggregateresultsfrommulHpleprojects– aggregaHonoverview

AAerselecMng2ormoreprojectsatthecommunitylevel,theaggregaMondashboardisshown•  Studytheaggregated

resultforastakeholder

•  Viewtotalresultforallprojectsorasingleproject

•  Compareprojects

5.AggregateresultsfrommulHpleproject– aggregaHondetails

Inthebuildingblock‘valuaMon’forexamplehereisshownthevaluecreatedforthecitycouncilperoutcomebyallhomescombinedCustomchartscanalsobecreatedandaddedtothisdashboardlikeattheleveloftheproject(addchart)

5.AggregateresultsfrommulHpleprojects– aggregaHondetails

Shownhereforexampleisatotalvaluegeneratedbyeachprojectforthecitycouncil

Wanttoknowmore?Support, pricing & information on other frameworks

Onlinesources•  Whatdoeslong-termresidenMalfostercareoffersociety?(English)

hmp://info.sinzer.org/social-return-on-investment-analysis-of-long-term-residenMal-foster-care(Dutchversion)hmp://info.sinzer.org/maatschappelijke-business-case-gezinshuizen

•  OnlinehelpdeskoftheSinzersoAware

hmps://sinzer.zendesk.com/•  Contactustoscheduleafreedemoofthetool

hmp://info.sinzer.org/free-demo-sinzer

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