analysis of data factors affecting purchase of laptop

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SAGAR GHENAND…… 1 2 3 4 5 6 Gender Male Female Male Female Male Male Male Female occupation Student Student Student Student Student Student Student Professional Age group a a a a b a 18-23 =a 24-29 = b 30&above = c Brand name dell Compaq acer compaq dell lenovo dell compaq acer sony toshiba hcl hp lenovo First brand yes yes yes yes yes yes stayers Dissatisfied switcher satisfied switchers Processor speed 4 4 3 3 5 3 Memory 4 5 2 3 5 3 Gurantee 3 5 3 2 3 2 wireless internate 3 3 3 3 2 1 Display quality 4 3 4 4 3 2 dvd 3 2 3 5 3 3 speakers 3 3 3 4 1 2 wheight 3 5 4 4 2 3 bluetooth 4 2 4 4 2 3 tv card 3 2 4 4 2 2 after sales 4 2 5 4 3 2 repair maintainance 4 5 5 5 3 3 design colour 2 5 4 2 2 2 brand image 5 5 4 3 3 4

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SAGAR GHENAND…… 1 Gender Male Female occupation Student Professional Age group 18-23 =a 24-29 = b 30&above = c Brand name dell compaq acer sony toshiba hcl hp lenovo Male 2 Female Male 3 4 Female Male 5 Male 6 Male 7Student Student Student Student Student Student ProfessionalaaaabacdellCompaq acercompaq delllenovosonyFirst brand yes stayers Dissatisfied switcher satisfied switchers Processor speed Memory Gurantee wireless internate Display quality dvd speakers wheight

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Page 1: Analysis of Data Factors Affecting Purchase of Laptop

SAGAR GHENAND……1 2 3 4 5 6 7

Gender Male Female Male Female Male Male MaleMaleFemaleoccupation Student Student Student Student Student Student ProfessionaStudentProfessional

Age group a a a a b a c18-23 =a24-29 = b30&above = c

Brand name dell Compaq acer compaq dell lenovo sonydellcompaqacersonytoshibahclhplenovo

First brand yes yes yes yes yes yes yesstayersDissatisfied switchersatisfied switchers

Processor speed 4 4 3 3 5 3 5Memory 4 5 2 3 5 3 3Gurantee 3 5 3 2 3 2 3wireless internate 3 3 3 3 2 1 1Display quality 4 3 4 4 3 2 5dvd 3 2 3 5 3 3 1speakers 3 3 3 4 1 2 3wheight 3 5 4 4 2 3 4bluetooth 4 2 4 4 2 3 1tv card 3 2 4 4 2 2 1after sales 4 2 5 4 3 2 5repair maintainance 4 5 5 5 3 3 5design colour 2 5 4 2 2 2 3brand image 5 5 4 3 3 4 4

Page 2: Analysis of Data Factors Affecting Purchase of Laptop

8 9 10 11 12 13 14 15 16 17Male Male Male Male Male Male Male Male Male Male

Student Student Student Student Student Student Student Student Student Student

a a b a a a a a a a

dell dell acer sony hp acer compaq acer dell dell

yes yes yes yes yes yes yes yes yes yes

5 5 5 5 4 5 5 4 3 45 4 5 5 5 5 5 4 4 45 4 1 5 5 3 3 3 3 41 5 5 4 5 4 4 3 3 35 4 5 5 4 4 5 3 4 45 5 1 4 4 4 5 3 4 41 3 1 3 4 5 3 4 3 31 2 5 5 4 1 5 3 4 31 4 1 3 4 4 5 4 2 25 2 1 2 4 4 1 4 3 35 4 1 4 5 2 5 4 3 45 5 1 3 5 3 4 5 4 31 1 1 5 5 4 2 3 4 45 4 1 5 5 5 5 4 4 4

Page 3: Analysis of Data Factors Affecting Purchase of Laptop

18 19 20 21 22 23 24 25 26 27Male Male Male Male Male Male Male Male Male Male

Student Student Student Student Student Student Student Student Student Student

a b a a a a a b a a

hcl acer compaq hp hp lenovo dell dell dell acer

yes yes yes yes yes yes yes yes yes yes

5 5 5 5 4 5 5 4 5 44 3 4 4 3 4 5 3 4 54 4 4 5 4 5 3 3 5 54 5 4 3 5 3 3 3 5 44 4 4 5 4 4 3 4 4 33 3 4 2 5 3 5 3 3 33 3 3 2 3 4 3 3 3 34 5 2 4 4 3 5 2 4 55 2 5 3 5 4 5 5 3 44 1 4 1 3 2 1 1 2 25 5 5 5 4 4 5 3 4 55 5 5 5 4 5 5 5 5 54 5 3 2 4 3 3 1 3 43 5 3 3 5 3 3 3 4 5

Page 4: Analysis of Data Factors Affecting Purchase of Laptop

28 29 30 31 32 33 34 35 36 37Male Male Male Male Male Male Male Male Male Female

Student Student Student Student Student Student Student Student Student Student

a a a a a a a a a a

sony toshiba hp dell toshiba hcl dell hcl sony lenovo

yes yes no no yes no yes no yes yes

yes yesyes yes

4 4 5 5 4 5 5 5 5 55 5 5 3 5 5 5 5 3 55 4 3 2 3 1 2 3 5 55 5 5 4 3 2 1 5 5 44 5 5 3 5 5 1 5 4 44 4 3 2 3 3 1 5 3 35 3 3 1 2 3 3 4 5 13 3 2 5 2 1 5 5 1 24 4 1 3 3 1 5 5 5 14 4 1 2 3 3 1 5 3 23 5 3 4 4 4 5 5 4 53 5 1 1 5 1 2 2 5 55 3 1 5 5 5 5 5 2 15 3 5 5 2 5 5 5 5 1

Page 5: Analysis of Data Factors Affecting Purchase of Laptop

38 39 40 41 42 43 44 45 46Male Male Male Male Male Male Male Male Male

Student Student Student Professional Student Student Student Student Student

a a a c a a a a a

lenovo dell dell dell dell lenovo hp hp compaq

yes no no yes yes no yes yes yes

yesyes yes

4 5 5 5 5 4 5 5 34 3 5 5 5 5 4 4 53 3 4 5 4 5 5 4 54 3 5 3 3 5 2 4 34 5 4 2 3 5 2 5 45 5 3 2 2 4 1 4 45 3 3 1 1 3 1 3 33 5 2 3 2 4 5 5 34 2 4 5 1 3 2 4 34 3 1 5 1 4 1 5 32 2 4 5 4 5 4 5 53 1 4 4 3 5 4 5 54 4 5 1 4 4 4 3 23 5 5 1 5 5 5 5 5

Page 6: Analysis of Data Factors Affecting Purchase of Laptop

47Male

443

Professional44

3

c a40 b

4 c3

sony15

5652365

yes40

34

5 4.510638 4.51 Processor speed4 4.255319 4.26 Memory4 3.702128 3.70 Gurantee5 3.574468 3.57 wireless internate4 3.957447 3.96 Display quality4 3.361702 3.36 dvd3 2.87234 2.87 speakers4 3.425532 3.43 wheight4 3.297872 3.30 bluetooth4 2.702128 2.70 tv card4 4.021277 4.02 after sales4 3.93617 3.94 repair maintainance2 3.234043 3.23 design colour3 4.042553 4.04 brand image

Page 7: Analysis of Data Factors Affecting Purchase of Laptop

standard deviation0.6875394194400750.846170018540908

1.140459358577121.22908026502436

0.9545644763453451.168900113166471.095782850524761.314545397550111.365966668652821.333757256074491.073178167106181.357815626197311.402060067519391.19705157363217

Page 8: Analysis of Data Factors Affecting Purchase of Laptop

SAGAR GHENAND……female

yes yes yes yes yes yes yes

Processor speed & type 4 4 3 3 5 3 5Memory & hard disk capaci 4 5 2 3 5 3 3Brand image 3 5 3 2 3 2 3After sales service 3 3 3 3 2 1 1Display resolution quality 4 3 4 4 3 2 5Repair maintainance 3 2 3 5 3 3 1Gurantee & warntee 3 3 3 4 1 2 3Wireless internate 3 5 4 4 2 3 4Weight 4 2 4 4 2 3 1DVD/CD player 3 2 4 4 2 2 1Bluetooth 4 2 5 4 3 2 5Design and colour 4 5 5 5 3 3 5Speakers 2 5 4 2 2 2 3TV and audio connection 5 5 4 3 3 4 4

Processor speed & type 4.45Design and colour 4.25Memory & hard disk capaci 4.225Bluetooth 4.05TV and audio connection 3.875Display resolution quality 3.85Brand image 3.825After sales service 3.475Wireless internate 3.425Weight 3.4Repair maintainance 3.325Speakers 3.075Gurantee & warntee 2.875DVD/CD player 2.7

Page 9: Analysis of Data Factors Affecting Purchase of Laptop

yes yes yes yes yes yes yes yes yes yes

5 5 5 5 4 5 5 4 3 45 4 5 5 5 5 5 4 4 45 4 1 5 5 3 3 3 3 41 5 5 4 5 4 4 3 3 35 4 5 5 4 4 5 3 4 45 5 1 4 4 4 5 3 4 41 3 1 3 4 5 3 4 3 31 2 5 5 4 1 5 3 4 31 4 1 3 4 4 5 4 2 25 2 1 2 4 4 1 4 3 35 4 1 4 5 2 5 4 3 45 5 1 3 5 3 4 5 4 31 1 1 5 5 4 2 3 4 45 4 1 5 5 5 5 4 4 4

Page 10: Analysis of Data Factors Affecting Purchase of Laptop

yes yes yes yes yes yes yes yes yes yes

5 5 5 5 4 5 5 4 5 44 3 4 4 3 4 5 3 4 54 4 4 5 4 5 3 3 5 54 5 4 3 5 3 3 3 5 44 4 4 5 4 4 3 4 4 33 3 4 2 5 3 5 3 3 33 3 3 2 3 4 3 3 3 34 5 2 4 4 3 5 2 4 55 2 5 3 5 4 5 5 3 44 1 4 1 3 2 1 1 2 25 5 5 5 4 4 5 3 4 55 5 5 5 4 5 5 5 5 54 5 3 2 4 3 3 1 3 43 5 3 3 5 3 3 3 4 5

Page 11: Analysis of Data Factors Affecting Purchase of Laptop

yes yes yes yes yes yes yes yes yes yes

4 4 4 5 5 5 4 5 5 55 5 5 5 3 5 4 5 5 45 4 3 2 5 5 3 5 4 55 5 3 1 5 4 4 3 3 24 5 5 1 4 4 4 2 3 24 4 3 1 3 3 5 2 2 15 3 2 3 5 1 5 1 1 13 3 2 5 1 2 3 3 2 54 4 3 5 5 1 4 5 1 24 4 3 1 3 2 4 5 1 13 5 4 5 4 5 2 5 4 43 5 5 2 5 5 3 4 3 45 3 5 5 2 1 4 1 4 45 3 2 5 5 1 3 1 5 5

Page 12: Analysis of Data Factors Affecting Purchase of Laptop

yes yes yes average stand deviation

5 3 5 4.45 0.7143223433834 5 4 4.225 0.8316649966584 5 4 3.825 1.0833826418764 3 5 3.475 1.2192368357045 4 4 3.85 0.9486832980514 4 4 3.325 1.1851106190933 3 3 2.875 1.1365151414155 3 4 3.425 1.2585604311974 3 4 3.4 1.3358949751445 3 4 2.7 1.3243285671795 5 4 4.05 1.0848608560195 5 4 4.25 1.0315534712763 2 2 3.075 1.3471241923985 5 3 3.875 1.223435683555

Page 13: Analysis of Data Factors Affecting Purchase of Laptop

SAGAR GHENAND…… RanksProcessor speed & type 4.51Memory & hard disk capacity 4.26Brand image 4.04After sales service 4.02Display resolution quality 3.96Repair maintainance 3.94Gurantee & warntee 3.70Wireless internate 3.57Weight 3.43DVD/CD player 3.36Bluetooth 3.30Design and colour 3.23Speakers 2.87TV and audio connection 2.70

Frequency distribution

Brand Frequency Percentagedell 15 31.91compaq 5 10.64

acer 6 12.77sony 5 10.64toshiba 2 4.26hcl 3 6.38hp 6 12.77lenovo 5 10.64Total 47 100.00

Proces

sor s

peed &

type

Memory

& hard disk

capaci

ty

Brand im

age

After sal

es ser

vice

Display

reso

lution quality

Repair

main

tainan

ce

Gurantee

& w

arntee

Wire

less in

ternate

Weig

ht

DVD/CD play

er

Bluetooth

Design

and co

lour

Spea

kers

TV an

d audio co

nnection

0.000.501.001.502.002.503.003.504.004.505.00

Page 14: Analysis of Data Factors Affecting Purchase of Laptop
Page 15: Analysis of Data Factors Affecting Purchase of Laptop

Gender PercentageMale 44 93.61702Female 3 6.382979Total 47occupationStudent 44 93.61702Professional 3 6.382979Total 47

18-23 40 85.1063824-29 4 8.51063830& above 3 6.382979

Proces

sor s

peed &

type

Memory

& hard disk

capaci

ty

Brand im

age

After sal

es ser

vice

Display

reso

lution quality

Repair

main

tainan

ce

Gurantee

& w

arntee

Wire

less in

ternate

Weig

ht

DVD/CD play

er

Bluetooth

Design

and co

lour

Spea

kers

TV an

d audio co

nnection

0.000.501.001.502.002.503.003.504.004.505.00

Page 16: Analysis of Data Factors Affecting Purchase of Laptop

stayers 40 85.10638dissatisfied switchers 3 6.382979satisfied switchers 4 8.510638

Page 17: Analysis of Data Factors Affecting Purchase of Laptop

Column 1Column 1 0.251042