analytical online marketing for more lead performance

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Analytical Online Marketing for more Lead and Sales performance 21. September 2013 in Munich - David Chang Web and Business Development Consultant 28.09.2013 1 Copyright David Chang all reserved

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Page 1: Analytical Online Marketing for more Lead Performance

Analytical Online Marketing for more Lead and Sales performance21. September 2013 in Munich - David Chang Web and Business Development Consultant

28.09.2013 1Copyright David Chang all reserved

Page 2: Analytical Online Marketing for more Lead Performance

Customers increasingly complex paths of purchase

28.09.2013 2Copyright David Chang all reserved

Page 3: Analytical Online Marketing for more Lead Performance

The Customers journey through a complex world

28.09.2013 3Copyright David Chang all reserved

Page 4: Analytical Online Marketing for more Lead Performance

Why to invest in Online Marketing?

• Mobile and Web 3.0 has changed the way for sales and marketing.

• Customer journeysgot complex but measureable.

• Do you have an Iphone or tabletPC?

28.09.2013 4Copyright David Chang all reserved

Page 5: Analytical Online Marketing for more Lead Performance

Online Marketing Lead acquisition and management process cycle

1. Specify SalesTarget Groups; Set up full strategy

2. On Group Targeting-> Customize sales goals, activities, intstruments and budget

3. Lead Generation through online channels (Search Engines, Banners, etc.)

4. Customer behaviour insights and measurement to evaluate all channel acitivities

5. Adjust Campaign-> Conversion Rate optimization

28.09.2013 5

On Customer adaption cycle

Targeting

Atten

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Anayltics

Copyright David Chang all reserved

Page 6: Analytical Online Marketing for more Lead Performance

1. Set up a strategy and calculate your profitability

Is it worth of costs? Only 4 Questions to make a forecast about the ROE of your web invest.

28.09.2013 6

Before After1. "Counts of visitors of you website" 10.000 40.000

Your Conversion RATE (CVR I) 1,20% 1,87%

2. "Inquiries via a contact formor other CV elements (leads) " 120 748

Your Conversion RATE (CVR II) 4,17% 4,17%

3. "Transactions resulting,from the inquiries made " 5 31

4. average volume per transaction? 9.000 € 9.000 €

"Business volume of transactionsin euro " 45.000 € 279.000 €

Copyright David Chang all reserved

Page 7: Analytical Online Marketing for more Lead Performance

2. How to reach your customers?Basic Instruments in Online Marketing

Some Online Marketing instruments:

• E-Mail Marketing• Affiliate (built up a partner network)• Internetbanner (Ads)• Paid Google Ads(SEA)• Organic google optimization (SEO)• Retargeting (Ads)• Google Analytics or other Tools (Exel etc.)

Target Group relevant, clearly definable and Responsive.

28.09.2013 7Copyright David Chang all reserved

Page 8: Analytical Online Marketing for more Lead Performance

3. Turn Leads into business with your multi channel online campaign

Goal: increase website traffic to generate business leads, while running analytics and optimize in real time. Drives cost efficiency high!

-> Customer acquisition in new untapped international market segments

-> Marketing reach, on high range. Cost per Lead (CPL = short) via the web medium, very low compared to traditional lead channels.

28.09.2013 8Copyright David Chang all reserved

Page 9: Analytical Online Marketing for more Lead Performance

4. Insights und Analytics for better understanding of your business

Collect and document any information on the entire lead process and evaluate.

-> There are a variety of analysis tools to measure website traffic or visitors flows, where you can run standardized reports.

-> Difficulty and opportunity: To recognize information and patterns from these data, bottom up

-> Customized tools from scratch are the key.

28.09.2013 9Copyright David Chang all reserved

Page 10: Analytical Online Marketing for more Lead Performance

5. Readjust the campaign in the customer adaption process

Be one step ahead through Business Intelligence in Marketing activities

-> Read and learn from customer journey data-> Ensures the necessary transparency to be recognized based on the knowledge gained weaknesses to further optimize.-> This saves costs and sets the budget for future SEM campaigns more efficient!

28.09.2013 10Copyright David Chang all reserved

Page 11: Analytical Online Marketing for more Lead Performance

Key Conclusions

Business intelligence in complex marketing activities? Big Data and computer technology makes it possible.

-> Learn from data to adapt to the customer`s behavior!-> Reduce cost through efficiency in that adaption process in your online marketing activity-> Read pattern from Data to learn and understand more about your business

28.09.2013 11Copyright David Chang all reserved

Page 12: Analytical Online Marketing for more Lead Performance

Just a little more about me

28.09.2013 12

What I offer:

- Setting up a full online marketing strategy fo your business Lead generation over the internet

- Analyse your lead generation process and optimize it

- Optimize Costs of your running campaigns

- Create automated customized reports to give you the best overview on what is going on

Partners and Network

• I have contact to world wide partners and agencies who can provide best services and references in implementing and runnung Online Marketing Campaigns

• Direct Contacts to Google in Moutnain View to get latest news on Adwords and other google products

Please visit my LinkedIn Page for further information:

http://de.linkedin.com/pub/david-patrick-chang/53/a25/5b2

Copyright David Chang all reserved

Page 13: Analytical Online Marketing for more Lead Performance

Only 3 first steps working with me –and that is free!

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1. Provide more information about your customer canvassing process and sales targets

2. Grant me access to your google analytics account to precalculate costs and impact of a online marketing campaign boosting your canvasing process

3. After that I will prepare a full cost and potential analysis for a possible online marketing strategy that will optimize your lead generation

4. Selection of a suitable online agency

-> Lets go and boost your sales performance within a few weeks

Copyright David Chang all reserved

Page 14: Analytical Online Marketing for more Lead Performance

21. September 2013; David Chang Web and Business Development ConsultantMail: [email protected]; Phone: +49 152-34113010

28.09.2013 14

My References

Copyright David Chang all reserved