analytics: what is it really and how can it help my organization?
TRANSCRIPT
Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
ANALYTICS: WHAT IS IT REALLY, AND HOW
CAN IT HELP MY ORGANIZATION?
A FINTECH SUCCESS STORY ON ANALYTICS
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Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
ANALYTICS
an·a·lyt·icsˌanəˈlidiks/ noun
Analytics is the discovery and communication of meaningful
patterns in data. Especially valuable in areas rich with recorded
information, analytics relies on the simultaneous application
of statistics, computer programming and operations research to
quantify performance. Analytics often favors data visualization to
communicate insight.
- Wikipedia 2015
Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
ANALYTICS
Analytics solve business problems by exploring
an idea with data.
Are no longer a science experiment.
- Steve Holder
an·a·lyt·icsˌanəˈlidiks/ noun
Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
Exploration
Data Visualization
ANALYTICS WHAT DOES ANALYTICS MEAN TO YOU?
Traditional ReportingCreation and sharing of known
information resulting in the delivery of
reports
Data DiscoveryExploration of data to
discovery new questions and
opportunities
Advanced AnalyticsLeverage Data to make the best
decision
Forecasting
Optimization
Prediction
Standard Reports
Dashboards
Ad Hoc Query
Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
RANGE OF
ANALYTICS
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Idea
Idea
ANALYTICS
Explore and
Get Value Now
Relationship
Difference
Trend
Prediction
Advanced and Predictive Analytics Software
Revenue Vendor Share
SAS
IBM
Microsoft
35.4 %
17.1 %
3.0 %
May 2014
Copyr i g ht © 2015, SAS Ins t i tu t e Inc . A l l r ights reser ve d .
ANALYTICALLYIMMATURE
ANALYTICALLY AWARE
ANALYTICALLY
INFORMED
ANALYTICALLYRELIANT
ANALYTICALLYINNOVATIVE
LEVEL 1
LEVEL 2
LEVEL 3
LEVEL 4
LEVEL 5
Isolated
analytics use.
Unsophisticated
tools and
practices
predominate
Predictive analytics
usage is part of
mission critical
applications only.
Full benefits are not
understood by a
majority in the
organization.
Analytics usage
consists primarily of
tactical and ad hoc
approaches.
Analytics dev. and
deployment is
constrained, yet
departments have
their own experts
and/or initiatives.
Analytics talent
is centralized into
larger groups.
Management
understands and
supports analytics
for strategic value,
thus bringing
business units into
alignment
Company is
committed to
analytics as part of
its future growth
plan.
Business units
embrace their own
transformational
analytical plans.
ANALYTICS USAGE ANALYTICS DEVELOPMENTAL LEVELS
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SAS Webinar
December 8th, 2015
Underwriting Process
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Mogo Credit Programs
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MogoLiquid MogoMini MogoZipBetter credit profiles Alternative to payday loans Emergency advance loans
Max Loan $35,000 $2,500 $1,500
Term 1 – 5 years 1 year 2 weeks / 30 days
Rate As low as 5.9% ~39.9% – up to 93% lower than payday loans
Up to 50% lower than paydayloans
Peggys Cove, NS
Predictive Risk Analytics is provingcritical for online lending:
Mogo hired a credit risk teamand leveraged risk analyticsfor credit decision and KYC
http://linearpopulationmodel.blogspot.ca/2015/01/on-internet-nobody-knows-youre-dog.html
Analytics on Mogo Credit Process
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Application
Fraud Detection and KYC
Credit Decision
Verification
Funding
Application
• www.mogo.ca/apply
Fraud Detection / KYC
• ReD Tool Algorithms: Device Recognition,
IP Proxy Detection, GEO Location, Fraud
rule creation, management and decision
• Equifax eID Verifier: Customers identifies
themselves answering unique questions
based on their credit history
• OSFI’s Designated Persons bit.ly/1UpxAJ1
• Mogo is working to incorporate big data
from social networks / enhanced data to
reduce fraud exposure
Credit Decision
• Decision drivers: Equifax Risk Score and
Custom Mogo Score
Verification
• Varies by product and by a verification
score based on ReD, Equifax Safescan
and Credit Limit
Mogo’s journey Analytically Driven
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• Mogo’s vision, sponsored by senior management, our culture!
• Leading edge, innovative Risk Management
– Continuous improvement mindset with rapid development
– Leverage SAS Enterprise Miner as data mining analytical tool
– In 2012 brought new COO, with extensive analytics background; hired data scientists with large industry expertise to create predictivemodels for Canadian Customers
• Onboarding is a digital experience: Customer fills the online application and provide ID/supporting documents
• Full spectrum loans high approval rates / Customer is offered the right loan for the credit profile
• Socially responsible lending: models drive better pricing and the exclusive Level Up program¹
¹ Lower rates after good credit behavior
Example of Predictive Modelingbased on Risk Analytics
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Supported by a Scalable Data Pipeline & a Cloud-Based, High-Performance Database for Analytics
• Bi-Directional Data Orchestration w. 3rd Party Systems
• Integration of New Data Sources• Near Real-time Data Streaming• Batch Processing of Data• Data Cleansing & Standardization• Data Security (Decryption & Encryption)• Data Aggregation & De-normalization• Scheduling & Automation
Amazon RDS and Redshift
• Canadian Consumer Data• Member Data• Application Data• Credit Bureau Data• Offers & Offer History• Loan History• Payment, Collections Data• Clickstream Data• Social Data• Fraud Data• Prepaid Card Txn Data• Etc..
• Sustain Data Volume Growth• Handle Continuously Changing
Data Landscape• Minimal Maintenance• Scalable, High Performance
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Credit Performance Results
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FPD - First Payment Default
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• MogoZip FPD 46% lower since peak in 2Q2013
Q113 Q213 Q313 Q413 Q114 Q214 Q314 Q414 Q115 Q215 Q315
Cohort Charge-Off
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• MogoZip Charge-Off of 2H2014 cohort 20% lower after 13 months performance
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
2013FY 2014h1 2014h2 2015h1