analyzing the future of ecm alan pelz-sharpe – research director

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Analyzing the future of ECM Alan Pelz-Sharpe – Research Director. Unique combination of research, analysis & data Published syndicated research on emerging markets Daily qualitative & quantitative insight Analyst advisory, support Go-to-market support Global events. Founded in 1999 - PowerPoint PPT Presentation

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The 451 Group

Analyzing the future of ECM Alan Pelz-Sharpe Research Director

Unique combination of research, analysis & dataPublished syndicated research on emerging marketsDaily qualitative & quantitative insightAnalyst advisory, supportGo-to-market supportGlobal events

Founded in 1999Owner operated200+ staff globally 1000+ client organizations servedSyndicated research, professional services, advisory, affiliation, eventsUsers, vendors, financiers, service firmsGlobally available, local focus2 Client-facing Operating Units

About MeAnalyst in the Information Management space for over 25 years. Formerly Partner at Real Story Group & VP at Ovum & Consulting Director for Wipro.

Currently Research Director for Content Management & Collaboration at the 451Group. Based in London but research and work extensively in the US.

My research world is: DAM, Content Management, Enterprise Search, Collaboration etcMy other world is: photography & filmAgendaThe current ECM market is fracturing and dividing where does this leave customers and sellers alike?How will the emergence of cloud based file sharing application impact the industry?Is the Social Workplace a reality or dream?What impact will SharePoint 15 have on the industry?Who are the key suppliers to watch in the coming years?

Where are we now?

Where are we now?

ProsSuper FastSuper ConnectedAccess to everythingMobileConsDistractingNoisyOverwhelmingChaoticHow it is supposed to be

SemiStructuredAd-hoc(Collaboration)StructuredBusinessProcesses &TransactionsUn-StructuredInteractions(Social)Online Order ProcessingInvoice ProcessingProjectCollaborationCustomerComplaintsWebsiteBrowsingInternal IM/ChatEXTERNALINTERNAL

Some of the playersBoxEMCMicrosoftOpen TextOracleKofaxIBMAlfrescoLaserficheHylandWorkshareLexmarkXeroxOvercoming the Challenge: Taking the First Steps

How it is supposed to be

Mobile

Social Enterprise

ExternalInternal?Cloud

Analytics & Big Data

Enteprise Intelligence Layer (Analytics)CaptureManageDistribute &AccessRetain & DisposeProcessReadTagRouteAnalyzeClassifyDiscoverDigital Blackholes

Future PerspectivesSellersCloudMobileSubscriptionsSocialCollaboration Data OwnershipBig DataBackupBuyersAutomating processesReducing costsCustomer insightAsset LeverageLess DataSelf-ServiceIncreased accuracyArchiving

consumerization.

Anything, Anywhere, AnytimeWWW.ECM3.ORG- or MIKE2.0

Nr.

Thank you. Questions? Comments?Twitter: [email protected]