analyzing the user experience: managers vs. employees
TRANSCRIPT
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www.ngahr.com
User Experience Research
How long does it take toperform activities using your
current HR IT system(s)?
of HR employees believe that current HR systemsdecrease productivity
An insight into user engagement and interaction on SAP platforms
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33%
68%
21%
11%
do not rate their HR IT system because limited people have access
27% 44%Only
67%
think an ideal HR IT system would be accessible at any time
59%
employees served on NGAinstalled HR Systems
6m+8 Languages are spokenin our HR ServiceDelivery Centers
25&
countries145+Providing HR &Payroll services in
Deep HR Experience and Insight…
Working with 1 out of 5 Fortune 500 companies
HR platforms on which NGA can deliver HR services
Not very long, it’s quick and easy and only requires a few clicks
A bit longer than it should be, it could be more straightforward
Far too long with what feel like many unnecessary steps
of HR employees have access to their HR IT systems on their personal devices,compared to
of HR leaders
Brought to you by:
www.ngahr.com
User Experience Research
Is your company's HR IT system(s)accessible via the following devices?
of employees feel HR applications are too slow and complex
An insight into user engagement and interaction on SAP platforms
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80%
of organisations are having to work with different systems
75% 13%Only
75%
of companies are using cloud based software
78%
employees served on NGAinstalled HR Systems
6m+8 Languages are spokenin our HR ServiceDelivery Centers
25&
countries145+Providing HR &Payroll services in
Deep HR Experience and Insight…
Working with 1 out of 5 Fortune 500 companies
HR platforms on which NGA can deliver HR services
of employees feel their HR technology delivers a great experience,compared with
of HR leaders
Smartphone
Andriod phone
97%92%
28%50%
24%48%
18%37%
HR leaders HR employees