...and Action Into Results!Interagency Workshop on Employee Engagement Best Practices

July 25, 2019

Presented by

Robin Klevins & Camila TorrellaNational Institute of Diabetes and Digestive and Kidney Diseases,National Institutes of Health

NIDDK Executive Office Vision & Core Values

• Our Vision• To build bridges and to partner with the

scientists; to be a high-functioning, problem solving team so that when our customers come to us with a problem, they know it will be taken care of immediately.

• Our Core Values

• Excellence

• Integrity

• Diversity

• Collaboration

Camille Hoover, M.S.W.NIDDK Executive Officer

EVS ART

The Dashboard:

The Dashboard:

The Deeper Dive: Index Measures

The Deeper Dive: Index Measures

The Deeper Dive: Index Measures

The Deeper Dive: Index Measures

My talents are used well in the workplace.

The Deeper Dive: Index Measures

Action Plan

▪ As a new user, it’s so simple and easy to use! Just copy, paste, and refresh.

▪ What once took 30 hours can now been done in 5 minutes. It’s amazing!

▪ Users only need basic knowledge of Excel.

▪ Analysis that once took 72 days to complete can now be produced in 1 day.

▪ A great tool to convey more data, in less time, and in a more meaningful way.

To access EVS ART go to: https://community.max.gov/display/HHS/EVS+ART

For additional information, please email us at: evs.art@nih.gov

SUCCESS

Identified challenges...

...become clearopportunities

EO Sub Office

2015

EO Sub Office

2016Difference

53.3% 76.1% 22.8%

56.3% 76.8% 20.5%

49.5% 69.2% 19.7%

54.0% 82.3% 28.3%

41.8% 78.4% 36.6%

49.2% 74.1% 24.9%

51.9% 72.2% 20.4%

46.5% 75.9% 29.4%

51.6% 76.6% 25.1%

46.0% 70.0% 23.9%

65.9% 81.7% 15.8%

39.4% 83.7% 44.3%

57.2% 75.1% 17.9%

49.2% 72.5% 23.3%

54.5% 71.5% 17.0%

53.3% 74.3% 21.0%

51.8% 65.7% 13.9%

60.7% 68.1% 7.4%

52.3% 78.1% 25.9%

EO Sub Office

2015

EO Sub Office

2016Difference

65.1% 77.0% 12.0%

47.5% 67.8% 20.4%

58.2% 77.5% 19.3%

54.6% 72.4% 17.9%

56.7% 79.3% 22.6%

42.7% 68.3% 25.6%

54.1% 73.7% 19.6%

My Supervisors/Team Leaders

My Leadership

My Satisfaction

AVERAGE

Talent Management

Job Satisfaction

FEVS Key Categories

My Work Experience

My Work Unit

My Agency

Cooperative

Supportive

Empowering

Human Capital Assessment and Leadership & Knowledge

Results-Oriented Performance

Effective Communication Index Employee and Supervisor

Leader / Manager / Organizational

New Inclusion Quotient (New IQ)Fair

Open

FEVS Index Measures

Employee Engagement Index (EEI)Leaders Lead

Supervisors

Intrinsic Work Experience

Global Satisfaction Index (GSI)

FEVS Index MeasuresEO Sub Office

2015

EO Sub Office

2018

Change from

2015 to 2018

Employee Engagement Index (EEI) 53% 77% 23.7%

Leaders Lead 56% 73% 17.0% Supervisors 50% 80% 30.5% Intrinsic Work Experience 54% 78% 23.7%

Global Satisfaction Index (GSI) 42% 83% 41.1%

Effective Communication Index (ECI) 49% 76% 26.7%

Employee and Supervisor 52% 81% 28.9% Leader / Manager / Organizational 46% 71% 24.6%

New Inclusion Quotient (New IQ) 52% 73% 21.4%

Fair 46% 62% 16.2% Open 66% 79% 13.4% Cooperative 39% 70% 31.0% Supportive 57% 87% 29.7% Empowering 49% 66% 16.9%

Human Capital Assessment and

Accountability Framework (HCAAF)55% 71% 16.6%

Leadership & Knowledge Management 53% 76% 22.4% Results-Oriented Performance Culture 52% 66% 14.3% Talent Management 61% 65% 4.5% Job Satisfaction 52% 77% 25.2%

FEVS Key CategoriesEO Sub Office

2015

EO Sub Office

2018

Change from

2015 to 2018

My Work Experience 65% 78% 12.6%

My Work Unit 47% 65% 17.4%

My Agency 58% 75% 16.9%

My Supervisors/Team Leaders 55% 81% 26.5%

My Leadership 57% 75% 18.4%

My Satisfaction 43% 67% 24.4%

AVERAGE 54% 73% 19.4%

FEVS Index MeasuresEO Sub Office

2015

EO Sub Office

2018

Change from

2015 to 2018

Employee Engagement Index (EEI) 53% 77% 23.7%

Leaders Lead 56% 73% 17.0% Supervisors 50% 80% 30.5% Intrinsic Work Experience 54% 78% 23.7%

Global Satisfaction Index (GSI) 42% 83% 41.1%

Effective Communication Index (ECI) 49% 76% 26.7%

Employee and Supervisor 52% 81% 28.9% Leader / Manager / Organizational 46% 71% 24.6%

New Inclusion Quotient (New IQ) 52% 73% 21.4%

Fair 46% 62% 16.2% Open 66% 79% 13.4% Cooperative 39% 70% 31.0% Supportive 57% 87% 29.7% Empowering 49% 66% 16.9%

Human Capital Assessment and

Accountability Framework (HCAAF)55% 71% 16.6%

Leadership & Knowledge Management 53% 76% 22.4% Results-Oriented Performance Culture 52% 66% 14.3% Talent Management 61% 65% 4.5% Job Satisfaction 52% 77% 25.2%

FEVS Key CategoriesEO Sub Office

2015

EO Sub Office

2018

Change from

2015 to 2018

My Work Experience 65% 78% 12.6%

My Work Unit 47% 65% 17.4%

My Agency 58% 75% 16.9%

My Supervisors/Team Leaders 55% 81% 26.5%

My Leadership 57% 75% 18.4%

My Satisfaction 43% 67% 24.4%

AVERAGE 54% 73% 19.4%

FEVS Question 23:

In my work unit, steps are taken to deal with a poor performer who cannot or will not improve.

Engagement is key“You speak...We Listen...Things Happen!”

Workshops

• Transforming the Culture

• Problem-solving and Navigating

• Career Development

• World Cafés

• Resilience Workshop

Developing Professionals

• Infuse Core Values

• Create a community

• Develop professional skills

Awards

• Innovation Award

• Rising Star Award

• Core Values and Problem Solving Award

Bring your school-age child(ren) for a day of discovery and exploration!

Oh, and don’t forget to stop by the

for a special activity!

HINT: 1) It’s back by popular demand, 2) it’s super gooey, and

3) it rhymes with “lime”... but you can’t eat it!

❖ Pre-registration is open

NOW! You can enter your

child/ren’s information in

the system and preview

available activities.

Plan for a fun-filled day!

❖ Visit takeyourchildtowork.nih.gov

to browse over 100 activities,

including volunteer opportunities

for children in grades 6-12!

❖ April 4th at noon:

Registration Phase One.

On this day, you can

register for up to 2

“limited space” activities.

❖ April 10th at noon: Registration

Phase Two. You can register for up

to two additional “limited space”

activities. A maximum of 4 “limited

space” activities per child.

❖ Please feel free to contact NIDDK’s TYCTWD

coordinator, Iris Zavala, with any questions.

Turn

everyday

activities...

...into

opportunity!

FEVS Question 41:

I believe the results of this survey will be used to make my agency a better place to work.

The Snowball Effect:Good information, coupled with leadership commitment, leads to positive change and momentum

Contacts:Camille HooverExecutive Officer, National Institute of Diabetes and Digestive and Kidney Diseases, National Institutes of HealthPH: 301.496.5765EMAIL: camille.hoover@nih.gov

Robin Klevins Senior Management Analyst/EVS ART, National Institute of Diabetes and Digestive and Kidney Diseases, National Institutes of HealthPH: 301.451.6574EMAIL: robin.klevins@nih.gov

Camila TorrellaProgram Director, Performance Management and Employee Engagement, National Institute of Diabetes and Digestive and Kidney Diseases, National Institutes of HealthPH: 301.594.7731 EMAIL: camila.torrella@nih.gov