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Andrea Barrett 781-588-4344 [email protected] ABOUT Accomplished, self-directed professional with experience in high-level server administration • Designs effective, engaging, blended and interactive training courses, utilizing best practices in online course design and instructional technology tools Works with faculty and staff with diverse backgrounds, experience, and perspectives on the use of technology in a variety of learning environments on needs assessment, design strategies, learning styles, instructional strategies, and course design • Displays strong technical and organizational skills Embraces change and new technology • Ability to both work independently and collaboratively within a Scrum Agile team EXPERIENCE University of Massachusetts Medical School, Worcester, MA Instructional Technologist lll — June 2005 to Present Blackboard Learn LMS Administrator for the School of Medicine (SOM), Graduate School of Nursing (GSN), Graduate Medical Education (GME), Graduate School of Biomedical Sciences (GSBS), and Continuing Medical Education (CME) at the University of Massachusetts Medical School (UMMS). Management of production schedule for course content delivery across all five UMMS schools; designer of a comprehensive system to track all aspects of course content organization. Liaison to SIS (PeopleSoft): daily troubleshooting of enrollment issues as well as course data. Responsible for design and implementation of all course templates since 2001, including creation of an innovative, dynamic interface with pedagogical design flexibility for the School of Medicine's redesigned curriculum, implemented as the school standard. Project Lead, Application Administrator, and Designer for Virtual Microscopy, a core part of the School of Medicine curriculum. Customization of the basic application to fit the needs of the faculty in Blackboard Learn. Served as Project Lead for the School of Medicine's Student Laptop Program: creation of a comprehensive course used for testing all aspects of coursework. Engineered script allowing a quick, systematic identification of technical issues, resulting in a clean, problem-free image. Blackboard Learn and Ungerboeck lead UAT (User Acceptance Testing): provide solid analytical and problem-solving skills; oversee test case design, execution, and performance metrics documentation for both systems. University of Massachusetts Medical School, Worcester, MA Instructional Technologist ll — March 2001 to June 2005 Designed, delivered, and populated custom ColdFusion-based templates and content for all new courses for all five UMMS schools: SOM, GSN, GME, GSBS, and CME. Served as consultant to faculty on online pedagogical best practices. Mentored and trained 2 nd year Medical Student summer interns in ColdFusion, Illustrator and Photoshop. Developed new content in Prometheus with GSN. Managed and migrated all ColdFusion-based courses to new LMS (WebCT 3). Assisted in on-boarding of new Graphic Designer. Lead Support Designer during Biomedical Media Group restructure, covered large-format poster printing as well as Graphic Design projects. Self-Employed, Andrea Barrett Illustration Freelance Illustrator — June 1989 to March 2001 Scholastic Houghton Mifflin McGraw-Hill Education Little, Brown and Company Addison-Wesley Weekly Reader The Boston Globe Parade Modern Maturity Shape Self Byte Diabetes Forecast Southern Living The Farmer’s Almanac Cosmopolitan Weight Watchers Prevention Redbook Parents

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Andrea Barrett 781-588-4344 • [email protected]

ABOUT

Accomplished, self-directed professional with experience in high-level server administration • Designs effective, engaging, blended and interactive training courses, utilizing best practices in online course design and instructional technology tools • Works with faculty and staff with diverse backgrounds, experience, and perspectives on the use of technology in a variety of learning environments on needs assessment, design strategies, learning styles, instructional strategies, and course design • Displays strong technical and organizational skills • Embraces change and new technology • Ability to both work independently and collaboratively within a Scrum Agile team

EXPERIENCE University of Massachusetts Medical School, Worcester, MA Instructional Technologist lll — June 2005 to Present • Blackboard Learn LMS Administrator for the School of Medicine (SOM), Graduate School of Nursing (GSN), Graduate

Medical Education (GME), Graduate School of Biomedical Sciences (GSBS), and Continuing Medical Education (CME) at the University of Massachusetts Medical School (UMMS).

• Management of production schedule for course content delivery across all five UMMS schools; designer of a comprehensive system to track all aspects of course content organization.

• Liaison to SIS (PeopleSoft): daily troubleshooting of enrollment issues as well as course data. • Responsible for design and implementation of all course templates since 2001, including creation of an innovative,

dynamic interface with pedagogical design flexibility for the School of Medicine's redesigned curriculum, implemented as the school standard.

• Project Lead, Application Administrator, and Designer for Virtual Microscopy, a core part of the School of Medicine curriculum. Customization of the basic application to fit the needs of the faculty in Blackboard Learn.

• Served as Project Lead for the School of Medicine's Student Laptop Program: creation of a comprehensive course used for testing all aspects of coursework.

• Engineered script allowing a quick, systematic identification of technical issues, resulting in a clean, problem-free image. • Blackboard Learn and Ungerboeck lead UAT (User Acceptance Testing): provide solid analytical and problem-solving

skills; oversee test case design, execution, and performance metrics documentation for both systems.

University of Massachusetts Medical School, Worcester, MA Instructional Technologist ll — March 2001 to June 2005 • Designed, delivered, and populated custom ColdFusion-based templates and content for all new courses for all five

UMMS schools: SOM, GSN, GME, GSBS, and CME. • Served as consultant to faculty on online pedagogical best practices. • Mentored and trained 2nd year Medical Student summer interns in ColdFusion, Illustrator and Photoshop. • Developed new content in Prometheus with GSN. • Managed and migrated all ColdFusion-based courses to new LMS (WebCT 3). • Assisted in on-boarding of new Graphic Designer. • Lead Support Designer during Biomedical Media Group restructure, covered large-format poster printing

as well as Graphic Design projects.

Self-Employed, Andrea Barrett Illustration Freelance Illustrator — June 1989 to March 2001 Scholastic • Houghton Mifflin • McGraw-Hill Education • Little, Brown and Company • Addison-Wesley • Weekly Reader • The Boston Globe • Parade • Modern Maturity • Shape • Self • Byte • Diabetes Forecast • Southern Living • The Farmer’s Almanac • Cosmopolitan • Weight Watchers • Prevention • Redbook • Parents

CORE COMPETENCIES Adobe Creative Suite • Microsoft Products including Office, SharePoint, and TFS • Respondus LockDown Browser • HTML/CSS/XML • JavaScript • ColdFusion • SQL • SCORM • SharePoint • JIRA Software

EDUCATION University of Massachusetts Dartmouth B.F.A, Visual Design/Illustration 1989; Magna Cum Laude

Clark University Certificate in Visual/Graphic Communications July 2000

CERTIFICATIONS Certified ScrumMaster® (CSM) June 2014 – Present SQL Programming - June 2012

AWARDS Information Technology Internal Partnership Award

PUBLICATIONS Barrett, A., Levin, L., Lydon, A., Riza, L. “Using the Apreso™ Lecture Capture System to Orient Students and Faculty to the University of Massachusetts Medical School Learning Management System” (April 2008). University of Massachusetts Medical School, Library Publications and Presentations. Barrett, A., Levin, L., Lydon, A., Pasquale, S. “Developing a WebCT Support Program to Take Teaching to a Higher Level” (April 2007). University of Massachusetts Medical School, Library Publications and Presentations. Barrett, A., Parker, E., Riza, L., Tierney, S. “Interdisciplinary Collaboration: An Effective Approach for Developing Web-based Courses” (2005). CIN: Computers, Informatics, Nursing.