Andrew Parker12, Browning Road Leytonstone London E11 3AR Mob: 07719 734689

Email: andyp1967@btinternet.com

PERSONAL PROFILE

I have over 30 years work experience in an administrative capacity. Possess very strong interpersonal skills with the ability to communicate clearly at all levels and can work as part of a team or on my own initiative. An enthusiastic, hardworking, reliable person, open minded and receptive to new ideas, can work in most environments and enjoy the challenge of meeting deadlines.

KEY SKILLS Working knowledge of Windows98/NT/7, DOS, Word, Advanced Excel,

Access Level 3, Powerpoint, Wordperfect 5.1, AS400, SQL Server, Oracle, ETHOS, PENTIP, LIBRA, CAPITA & RiO Computer Systems.

Excellent Interpersonal and communication skills Enjoys meeting and helping people, prioritises workload successfully Well presented, performs well under pressure and works in a neat and tidy

manner Extracting, collating and analysing data - and other information - to support

the commissioning of high quality and cost-effective primary, secondary and community services.

EMPLOYMENT HISTORY

MINISTRY OF JUSTICE/THAMES MAGISTRATES COURT-CSU DEPARTMENT, E3 Aug 2014 to May 2015Temporary Administrative Officer through Brook Street (UK)

Archiving Files  List Calling Data Entering onto LIBRA database Customer Service Booking Interpreters through CAPITA Portal General ADHOC Duties

I was on Sick Leave from December 2013 to August 2014

MINISTRY OF JUSTICE/SOUTHEND MAGISTRATES COURT – FIXED PENALTY DEPARTMENT,SS2 Oct 2013 – Dec 2013Temporary AdministratIve Assistant through Brook Street (UK)

Input of Payments onto Police database Endorsing driving licences Opening post Taking payments over the telephone, General Adhoc Duties

MINISTRY OF JUSTICE / EAST LONDON TRIBUNAL SERVICE,E14 Mar 2012-May 2012Temporary Admin Officer / Tribunal Clerk Through Brook Street (UK)

Preparation of tribunal papers and room in advance of hearing Meeting parties promptly prior to a hearing

Using the IT57 form to record the attendance, duration and outcome of a Hearing.

Updating Ethos to show the attendance and duration details of hearings, once heard.

Accurately and effectively maintaining an allocated case load. Accurately actioning all incoming claims and responses within set targets. Actioning correspondence, by referrals to chairmen & reply by use of

standard letters to agreed standards, with correspondence copied to all interested parties and stakeholders ie ACAS

Dealing with general queries.

WHIPPS CROSS UNIVERSITY HOSP NHS TRUST, E11 Jan 2012-Jan 2012Temporary Administrator/Junior Buyer Through Brook Street (UK)

Using Oracle System to track purchase orders and respond to enquiries. Ensure that goods/ services are receipted in a timely manner, to make sure

suppliers are paid within the required period. And General Adhoc Duties.

WHITTINGTON CENTRE, SW16 Nov 2011-Nov 2011Temporary RiO Administrator/Receptionist Through Brook Street (UK)

Answering the telephone, reception, booking In-Patients when they arrive. Booking patients follow up appointments if needed onto RiO database

System. Updating patients details onto RiO database System, liaising with London

Ambulance Service regarding patients arriving or not by transport Opening, Sorting & Distribution of mail and general adhoc duties.

WHIPPS CROSS UNIVERSITY HOSP NHS TRUST Oct 2011 - Nov 2011Temporary Governance Support Officer Through Brook Street (UK)

To provide support to the Governance Officer, primarily in preparation for the Trust’s NHSLA inspection.

Liaise with the Information Analyst in the development and maintenance of databases as required for the purpose of recording and monitoring information against Care Quality Commission standards.

Undertake photocopying of notes for the purpose of clinical negligence and inquest cases

Assist the Governance Support Officer with any required administration of databases, including preparation of reports

NHS WALTHAM FOREST, E11 April 2009-May 2011 Performance/Information Analyst (Change of Job Title)

Extracting, collating and analysing data - and other information - to support the commissioning of high quality and cost-effective primary, secondary and community services.

Updating UNIFY2 Website with accurate information regarding Commissioning returns.

Primary User on Performance Accelerator making sure information is up to date and creating Performance Reports.

Ensuring that internal and external users of information are provided with accurate, detailed, timely and accessible quality information and reports.

Working closely with all directorate teams across the PCT and partner organisations.

Creating Monthly/Quarterly RAG Reports for Public Health e.g. Breastfeeding, HPV, BCG, SLB and Child Immunisations.

NHS WALTHAM FOREST, E11 May 2005 - March 2009Data Administrator/Information Assistant

Data Entry For Community Services, Monitoring of receipt of paper returns relating to community services e.g. District Nurses, Health Visitors, Dieticians

Production / distribution of routine reports relating to community services, Updating UNIFY2 Website with accurate and timely information regards to

waiting times.

March 1989 – April 2005 Various administrative roles within the Private and Public Sector eg Iranian

Oil Company, Letting Agency, and Pharmaceutical, Ford Motor Company

EDUCATION / TRAINING

1978 – 1983 St Anselms School, Basildon, achieving CSE Passes in History, English, Commerce, IT, French, Mathematics & Technology.

2009 - 2011 Intermediate Microsoft Excel 2007, Advanced Microsoft Excel 2007,Microsoft Access 2007 Level 3

HOBBIES/INTERESTS

Enjoys listening to music, watching most sports, reading and puzzles

REFERENCES AVAILABLE ON REQUEST