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  • 5/21/2018 Andrews Public Responsability in the Private Corporation

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    PUBLIC RESPONSIBILITY

    IN THE

    PRIVATE

    CORPORATION

    by

    KENNETH R. ANDREWS

    FORthepast40

    years,

    he enterprise

    ystemerving s the engine f

    theAmerican conomy as been ncreasingly odified y a doctrine

    of ocial responsibility.y socialresponsibility e mean

    voluntary

    restraint f short-term rofit

    maximization. his restraint, ot

    requiredby law, is purportedly

    xercised

    n

    the public nterest.t

    reflects judgmentby themanagers f a corporation hat their

    powers re ultimately ubject to

    public expectations hat extend

    beyond hestockholdersnterestn profit. he emerging octrine

    recognizes hat he invisible and ofcompetition,ostulatedn the

    Wealth

    f

    J[ations

    s

    the

    ethicalbalance

    wheel

    preventing

    he

    self-

    seeking f men strivinggainst ach

    other rom arming he public

    does

    not dequately heck hepower f

    great orporationsapable

    of

    shaping

    heir

    nvironments. central ssumption

    f

    this

    daptation

    ofeconomic

    heorys

    that

    regulation

    y government,

    hile

    o

    some

    degree

    essential

    under

    imperfect

    ompetition,

    s

    not

    sufficiently

    knowledgeable,ubtle,or effectiveo reconcile he self-interestf

    corporate ntrepreneurshipnd the

    needs

    of a

    society eing sore-

    tried s well as servedby economic

    ctivity.

    I

    should

    like

    in

    this paper to

    acknowledge

    he difficultiesf

    specifying

    reciselyhis heory f ocial

    responsibility,

    o

    assert one-

    theless ts powerfulmpactupon management

    ehavior,

    o defend

    its

    validity s

    a

    partial ubstituteor ncreased egulation

    f

    private

    enterprise y the state, nd to

    indicatehow

    consideration f the

    public interest s broughtnto the strategic lanning nd policy-

    formulation

    rocesses

    f

    the

    professionally anaged corporation.

    The

    evolution

    f theAmerican

    conomic

    ystem,

    he security

    f

    the

    franchise

    rantedby the

    American

    public

    to

    the

    private

    firm,

    he

    relationship etween he ndividual

    nd

    the

    company orwhichhe

    works,

    nd the

    very uality

    fnational

    ifewill

    be

    crucially

    ffected

    by

    the

    extension

    n

    practice f

    the

    concept

    f social

    responsibility.

    The

    subject

    s

    above

    all

    controversial.

    he

    Americanpublic

    is

    generatinghesedaysa passionatenterestn consumer rotection,

    rescueof the environmentrom

    ollution,

    nd

    social ustice.

    Even

    shareholder

    meetings re disturbed

    y

    insistence

    pon corporate

    involvementn thesemovements.

    lthough he proponents o not

    command

    majorities

    n

    the

    voting

    of

    shares,

    they

    have

    alerted

    institutionalolders f corporate

    ecurities,

    ho

    own

    40 per

    centof

  • 5/21/2018 Andrews Public Responsability in the Private Corporation

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    I36 KENNETH

    R. ANDREWS

    They have contributedIready

    o new egal standards

    or orporate

    activity nd have influencedmanagements,

    ot insensitive

    o the

    futureignificanceftoday syouthmovements,ore-examineettled

    policies nd old industry ractices.

    hemselves nderno obligation

    to producereturn n shareholders

    nvestment,hese

    critics xpect

    much greater

    nvestmentn for

    example pollutioncontrolthan

    making

    return dequate to satisfy

    hareholdersnd

    sustain

    rowth

    will llow.

    Theygenerate esistance rom eople

    ikethe

    president

    f

    GeneralMotors

    not because of the direction ecommended

    ut the

    speed expected.

    THE CASE

    FOR

    ABSTENTION

    Led

    conceptually

    y Milton

    Friedman, heopponents f

    the

    bur-

    geoning octrine

    f ocial responsibility

    ight ack.In Capitalismnd

    Freedom,riedman

    rgues hat hedoctrine f ocial

    responsibilitys

    a

    fundamentally

    ubversive octrine

    n

    a

    free

    ociety.

    n such a soci-

    ety,

    there

    s one

    and

    onlyone social

    responsibility

    f business-to

    use its resources

    nd

    engage

    n

    activities esigned

    o

    increase ts

    profitso long s it stayswithin herules f hegame,whichsto say,

    engages

    n

    open

    and

    free

    ompetition ithout

    eception

    r

    fraud .

    The manager

    s the agentof thecorporation s wners;

    his primary

    responsibility

    s

    to

    them.The desires f

    the

    tockholders

    re

    assumed

    to be making s muchmoney

    s possiblewhile

    conforming

    o

    basic

    rules.The manager

    who makesdecisions ffecting

    mmediate

    rofit

    by reducing ollution,

    or

    xample,

    more han

    present

    aw

    requires

    is

    in

    effect

    mposing

    axes

    and acting

    without

    uthority

    s

    a

    public

    employee.

    Friedman s

    rgument ssumes

    hat the stockholder

    s Economic

    Man, interestednly

    n

    maximum

    hort-runrofit

    with

    minimum

    deference

    o

    legal

    and

    ethicalrestraints.

    merican

    ourts,

    n

    up-

    holding gainst

    tockholder

    uits

    he

    egality

    f

    corporate

    ontribu-

    tion

    to education,

    ave

    suggested

    hat tockholders

    hemselves

    ave

    responsibilities

    s citizens.

    he

    legality fcorporate

    ontributionso

    the

    public

    welfare

    mplies

    hat

    the

    managers

    f

    corporations

    re

    entitled ousetheirudgmentn reconcilingmmediate eturnwith

    future

    rowth,

    maximum

    resent

    rofit

    ith

    uture

    eturn,orporate

    interests ith he

    nterests

    f

    the

    community.

    n

    actual

    practice,

    he

    stockholders

    f

    argepublicly

    eld

    corporations

    o

    not

    pickdirectors,

    hire

    managers,

    r

    set the

    dividend

    ates.

    Except

    n

    recourse o

    their

    legal powers

    n

    case of emergency

    r rebellion,

    tockholdersnd

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    THE LARGE FIRM IN MODERN

    SOCIETY

    137

    ence for maximum

    hort-run rofit s exercisednot by changing

    management olicybut by selling is stock.

    The notion hatthe shareholderf a large, ublicly eldcorpora-tion is its ownergrows ncreasinglyndefensible. e owns shares,

    which

    represento small a commitmentn his

    part that he may

    through he

    mechanisms f the stockmarkethed it instantly.

    Management,

    owhomhas come a virtually

    ermanent elegation

    of

    uthorityor ontinuingirection f he

    publicly eidcorporation,

    is stillbound torun the company o serve

    hareholdernterest. ut

    neither y law

    nor by custom oes it have thesimple bligation o

    pursue

    maximum

    rofit.

    Beneath heargumenthat hecorporatetrategisthould onfine

    himselfo his

    economic unctions often bleak

    view ofthe typical

    generalmanager spersonalvalues and

    capability.Ranging from

    skepticism o contempt, his estimateof

    business eadership

    s

    accompanied by the assumption hat

    expertness

    n

    the social

    problems

    artially aused by industryies

    outside ndustry

    n

    the

    universities

    r

    egislaturesfthecountry. ven

    nearer heroot

    fthe

    argument or isolationism s the undeniable

    central conflict

    n

    responsibilityetween he need on the one handto make and show

    continually

    mpressive rofits

    n

    order to sustain

    price/earnings

    ratios nd the

    market alues of stockholders

    quity, nd the costs,

    on the

    other

    hand, of dealing with such byproducts f economic

    activity

    s water nd air

    pollution. his conflictersists,ong

    after

    we

    condemn ross

    orms fgreed nd corruption.

    The

    central

    conflict etween self-interest

    nd social concern

    cannot

    be

    explained way. So longas

    it

    exists,

    t

    can be used with

    dash ofcynicismo note that t is not easyto reconcile hemnor

    likely

    hat

    business

    eadersshould

    even

    wish

    to.

    If

    we

    add

    to

    the

    difficulty

    f

    striking balance betweendivergentnterests

    he

    problem festablishingtandards orethical

    behavior

    n

    complex

    situations,

    e

    mayconclude hatthosewhowish

    to argue against

    corporate nvolvement

    n

    noneconomic

    ctivities

    will

    always

    have

    something o say.

    Piracy,

    hypocrisy,nd naivete can

    always be

    alleged

    or

    detected

    n

    businessctivity.

    THE CASE FOR INVOLVEMENT

    The

    arguments

    or he

    active

    participation

    f

    corporations

    n

    public

    affairs nd for

    the

    assumption

    f

    responsibility

    orthe

    impact

    of

    economic

    ctivity pon society re nonetheless

    ainingground.

    t

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    138 KENNETH

    R. ANDREWS

    rulesfor ompetition

    nd the prohibition f

    grosslymproper

    nd

    dishonest ehavior,

    s neither subtle nstrumentor

    reconciling

    private ndpublic nterestsoran effectiveubstituteor nowledge-

    able

    self-restraint.he second

    propositions that n an industrial

    society orporate

    ower, ast

    n potential trength, ust e

    brought

    to bear

    on

    certain

    ocialproblemsf hey re

    to be solved t

    all. The

    third proposition s that

    corporateexecutives

    of the integrity,

    intelligence,nd humanity

    equired o run

    substantial ompanies

    cannot be expected to confine hemselves

    o narrow economic

    activity nd ignore ts ocial

    consequences. inally,

    hedangers nd

    problems f

    corporate articipation

    n public affairs an be

    dealt

    with through esearch, ducation,governmentontrol, nd self-

    regulation.

    o each of thesepropositions e

    mustgive some

    atten-

    tion.

    The idea that businessmen

    hould be

    freeof the need for elf-

    restraintests n the assumption

    hatgovernment

    egulationan be

    sufficientlypecific, nowledgeable,

    nd timely

    o checkor forestall

    abuse without

    eing damaging

    o initiative.We have

    had much

    experience

    n the

    United tates

    with egulation.

    esides urveillance

    of business ctivities y the courts nd numerous dministrative

    agencies,we

    have the nfluentialearings

    nto ndustrialctivity y

    the

    Congress.

    Our national

    xperience

    withgovernment

    egulation

    houldtell

    us

    that

    necessary

    s

    is

    regulation

    t

    cannotpossibly

    esign

    he deal

    relationshipetween he orporation

    nd society.

    ttemptso achieve

    such

    n

    ideal

    ead quickly

    o diminishingeturns.

    f

    corporate ower

    is to

    be regulatedmoreby public

    aw than

    by private

    onscience,

    largepartofournational nergy illhave tobe spentkeepingwatch

    over

    corporate

    behavior,ferreting

    ut

    problems,

    designing

    nd

    revising etailed

    aws to deal

    withthem, nd enforcing

    hose aws

    even as

    they become obsolete.

    Furthermore

    uch

    a

    development

    would

    stifle

    he

    entrepreneurial

    nitiative n which our

    economic

    system

    s

    based.

    The alternative

    o

    much

    greater

    ut

    still

    nadequate

    ntervention

    by

    the

    tate

    n

    economic

    ffairss

    for

    businessmen

    o assume

    espon-

    sibility arly s a matter fconscience atherhan ccept t ate as a

    matterof

    law.

    The

    principal

    ustification

    or

    eaving

    corporate

    power

    relatively nchecked

    s the

    emergence

    f

    the doctrine

    f

    social

    responsibility.

    his doctrine

    s

    the

    only

    lternative e

    have

    to

    an unworkable

    xtension

    f

    the

    role

    of

    government

    n

    our

    economic

    system.

    t

    will

    of coursenever

    be

    prudent

    o

    relyonly

    on

    the con-

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    THE LARGE

    FIRM IN MODERN SOCIETY

    I39

    dispense

    s

    Friedmanwould

    ike

    us to with very ormf

    regulation.

    But to argue

    that

    a businessman

    houldknowingly

    gnore

    the

    consequences

    fhis company s

    mpactuponitsphysical nd

    social

    environmentntilnew laws are passed is in this day wantonly

    irresponsible

    n

    itself.

    We turn

    now

    to thesecond

    proposition

    nderlying

    he present

    redefinition

    fcorporate

    esponsibility.

    t has

    become

    ommonplace

    to assert hat

    n a corporateociety

    orporate

    ower s

    necessary

    o

    solveproblems

    eyond

    he reach

    of

    ocal and national

    government,

    of

    non-profit

    rganizations,

    nd

    of ndividuals.

    n

    theJohnson

    nd

    Nixon

    Administrations,

    he nvitation

    o businessmen

    nd

    corpora-

    tionsto move into the public arena has becomemorefervent.

    Corporate

    nvolvement

    n

    public

    ssues

    s increasing

    n twofronts-

    educational ctivity

    s a contribution

    o community

    evelopment

    and

    entrepreneurial

    entures

    nneeded

    ervices

    xpected

    o produce

    some

    profit

    orthe service

    rendered.

    Business

    has expanded

    its

    search or pportunity

    o devisereclamation

    rocedures

    or

    xhaust

    gases, nd

    for ffluent

    nd solid

    waste,

    ntering

    nto ccasionaljoint

    research

    ontracts

    s in

    one instance

    o find

    orutilities

    practical

    way to recapture ulphurfrom he burning f fuel oil. Here, of

    course,

    he economic

    ompulsion

    s

    to make

    the

    process

    easible-

    i.e.,

    at least

    profitable

    nough

    o

    ustify

    nvestment

    n research

    nd

    equipment.

    ut the

    principal

    motive learly

    s to make

    economical

    thereduction

    f

    pollution,

    ather

    han

    to seek

    profit

    s such.

    The entry

    f a number

    of

    firmsike

    General

    Electric,Litton

    Industries,

    Westinghouse,

    nd

    Xerox ntoeducation

    nd the efforts

    of

    Lockheed,

    Ford,

    and of

    many other

    companies

    o rehabilitate

    housing,stablish actoriesnd trainingacilitiesnghettosimilarly

    reflect recognition

    fobligation

    ven

    more han

    search

    ormarket

    opportunity.

    he

    quest

    o

    makethese entures rofitable

    s to

    make

    them ffectivend expansible,

    ot

    to

    makemoney

    ut

    of

    the

    mis-

    fortunes

    fthe

    poor.

    The

    suspicion

    hat

    once would

    have

    attended orporate

    ttention

    to

    publicproblems

    s

    less virulent

    oday.

    The

    arguments

    hat

    a

    company

    hould

    pursue

    nly

    hose

    growth

    pportunities

    hich

    pro-

    ducethegreatestrofitossibilityre osing orce. or eventhemost

    successful

    ompany

    here

    s not

    much

    money

    o be

    made

    in

    the

    ghetto;

    he

    hiring

    f

    persons

    rom

    disadvantaged

    minority roups

    does

    not ncrease

    roductivity.

    he

    need to extend

    he benefits

    f

    a

    technological-industrial

    ystem

    o

    these

    areas is

    seen as

    important

    enough,

    owever,o

    ustify

    orporate

    ntry.

    Many

    social

    problems

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    140

    KENNETH R.

    ANDREWS

    be

    worthy

    f the

    highest

    echnical, rofessional,

    nd organizational

    skills hatbusiness xecutives an

    muster.

    Studentsfthecorporation ave notedwith nteresthe transfor-

    mation

    of this

    nstitution.

    nder the steady mprovement

    n the

    ethical evelofbusiness ractice,

    ociologists avenoted he appear-

    ance within

    orporationsf a

    system f privategovernment hich

    regularizesnd

    makes air he mpact pon ndividuals

    fmanagerial

    power.The sociologist, hilip

    Selznick, or xample,

    inds hat due

    process ,which

    n civil ifegoes

    farbeyond odifiedaw to regulate

    social behavior,

    s

    operative

    within orporations.

    . A. Berle de-

    scribed hisdevelopments constitutionalization .ts impact s to

    establish orms fwhat may

    or

    maynotbe done,

    o restrain ctions

    which urtail

    he

    rights

    f

    others,nd

    to

    extend

    o all employees,

    or

    example,

    he

    rights

    won

    by

    some n

    legitimate

    egotiationsetween

    management

    nd organized

    abor. In corporations f some size,

    complexity,

    nd

    visibility

    o

    the

    public,

    the need for ts

    actions

    o

    appear

    fair

    to

    its members nd

    in

    fact

    o

    all its

    constituencies

    s

    a

    powerful

    heck

    on

    the

    irresponsible

    se

    of private

    power. The

    reality of the

    corporateconscience,

    ike that

    of the individual

    conscience, s essentialto an open societyvaluing responsible

    freedom.

    The

    third proposition,

    n

    effect

    hat

    present-day

    orporate

    executives

    re

    ncreasingly

    he

    kind

    f

    people

    whocannot

    e

    expected

    to

    confine hemselves

    o

    pursue

    conomic

    ctivity

    hile

    gnoring

    ts

    social

    consequences,

    means

    merely

    that

    managerswill

    concern

    themselves

    nd their

    ompanies

    with

    ocial

    problems

    ecause

    they

    find

    t

    stimulating

    o

    do so.

    It

    wouldbe untactful

    or s

    to

    attempt

    o

    documentthe progress sserted n this statement hrough he

    appointments

    owbeing

    made to corporate igh ffice

    n

    our

    eading

    companies.

    But

    it could

    be

    done. Such men

    are

    more

    and

    more

    attracted

    y

    the

    opportunity

    o

    apply corporate ower

    to

    socially

    desirable nds; they

    re

    aware

    that

    ocial, political,

    nd economic

    affairs

    re

    ncreasingly

    nterrelated;hey

    ealize

    hat

    large private

    corporation

    s a

    public

    institution

    nd

    that its

    management

    s

    conducted nder

    he

    guidance

    f

    mplicit

    moral

    values onstituting

    corporateonscience.

    Some executives

    eel

    that the

    corporation

    tself hould be

    com-

    mitted

    o stands

    n

    certain ublic

    ssues.Thus,JosephWilson,

    hen

    chief

    xecutive fficer

    f

    the

    Xerox

    Corporation,

    aid

    in

    I964:

    The

    Corporation

    annot refuse

    o

    take a stand

    on

    public

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    THE LARGE FIRM IN MODERN SOCIETY

    141

    PeterMcColough,his successor s president nd chief fficerf the

    company, as argued t annualmeetings f hareholders,n support

    of the same view, that ndividuals n the companymust not be

    prevented rom xpressing issenting iews o that the corporation

    does

    not

    override heir iberty. imilarly, e believes that if all

    corporations ere to take forthrighttands on public issues,the

    variety fopinionswould be as great s among ndividuals,nd the

    public would be protected rom verpowerfulnfluence n public

    opinion

    f a

    fewpowerful

    irms.f

    he were

    to

    be deprived f the

    privilege f stating ubliclyhis viewson controversialuestions r

    to

    contribute

    o an

    officialorporationosition n the ame ssues, e

    would ose nterestn continuingo be an executive.

    Whatever he problems f official orporate ositions n contro-

    versial ssues

    not

    directly

    elated o the

    corporation s wn nterests

    maybe, the mprovementn the awful, thical, nd humane uality

    of

    corporate racticeduring he ast 70 years s

    in

    any case quite

    unmistakable.

    rom

    close

    at

    hand

    the rate

    of

    progress,ubject

    n

    definition

    o

    contentious

    ubjectivity,

    s

    harder

    o realize.

    mprove-

    ment an be directly raced o the aspirations

    f men

    moving nto

    top management ositions nd their ensitivityo public opinion.

    As

    the levels

    of formal ducation

    and

    professionalizationise,

    executiveswill

    turn

    to social

    problems

    s

    concerned ndividuals

    simply ecause theywant to.

    In

    recognition

    f

    their

    motives nd

    capability,

    their

    participationgenerally

    will

    be welcomed.

    A

    concernedndividualwho

    is

    president

    f

    a

    substantial

    orporation

    cannot

    ct

    apart

    from

    t

    even

    fhe

    would;

    he must

    ring

    t leastthe

    prestige f

    his

    firm

    with

    him.

    To

    enlist

    ts

    power by designing

    ts

    strategyoencompass chosenetof ocialconditionssonly second

    small

    tep.

    The

    problem

    f

    bringingogetherersonal

    nd

    corporate

    aspirations

    or betterworld

    re

    attractive

    ecause

    to men

    who

    are

    intelligent

    s

    well

    as

    concerned

    hey

    re

    intellectuallyatisfying.

    o

    populate

    n

    organization

    ith

    younger eople

    who

    are also

    intelli-

    gent

    nd concerned ecomes

    asier nd henceforth ill

    probably

    e

    possible nly

    f

    the

    stated

    bjectives

    nd observable ehavior

    f the

    organization

    nclude

    more than

    self-preservation

    nd

    meeting

    he

    economic eedsof tscustomersnd employees.

    The fourth

    ropositionupporting

    he

    participation

    f

    companies

    in

    social

    problems

    s

    mostly

    n

    assurance

    hat

    uch

    ctivity,

    onducted

    by

    the

    kind f

    generalists

    e

    are

    makingwayfor,

    s

    neither

    mpracti-

    cal

    nor

    dangerous.

    he

    competence

    o

    deal with

    the social conse-

    quences

    of

    strategic

    ecision

    can be nurtured

    hrough ducation,

  • 5/21/2018 Andrews Public Responsability in the Private Corporation

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    142

    KENNETH R.

    ANDREWS

    distinguished

    y ndividual

    chievement

    nd

    fully uthorized o deal

    insocial problems,re not

    o far head that

    hey re out of ight.

    Every rofession,

    o be

    sure,

    s

    subject

    o

    capture

    y complacency

    with tsown achievementsr conventionsbout what is practical

    or

    possible.

    n

    recent ears ach one has

    been shakenby ts younger

    members

    o

    reconsider

    ts

    premises. he

    corporate

    onscience,

    he

    inexorable larification

    f

    due

    process upportingocial

    usticewithin

    the

    corporation

    s

    well as

    in

    society

    t

    large,

    he

    new

    muscularity

    f

    government

    egulation,

    igns

    f

    ndustryelf-regulation,he revital-

    ization f

    boards

    f

    directors,

    nd

    the

    vailability

    f

    criticism rom

    pluralism f standards nd prejudices

    n an

    open society re

    all

    availabletocontain orporate owerwronglyirected. he quality

    of

    eadership

    vailable

    to

    the

    citizenry

    n

    otherwalks

    f

    ifedoes not

    suggest hat theaveragewill

    be loweredby

    corporate xecutives.

    Up

    to

    this

    point,

    n

    fact, American

    ociety

    has

    been

    needlessly

    deprived

    f the

    participation

    f some

    of

    ts

    best

    qualifiedmembers.

    THE

    CATEGORIES OF CONCERN

    Thatthe asefor orporatenvolvementnsocialproblemsssteadily

    winning

    onverts

    mongmanagers

    f

    private

    nterprises

    annotbe

    disputed. ou

    mayattribute

    his

    development

    o

    recurrent elioris-

    tic

    optimism,

    o defensive

    ngenuity

    n behalf

    f

    capitalism, mong

    other

    possibilities,

    r to

    the professionalization

    f

    management

    practice,

    s you like. Whatever ts

    origins,

    we

    should

    n

    any case

    proceed o examine herange f nvolvement

    vailableto a firm nd

    the

    considerations hich

    uide

    ts

    hoice

    of

    opportunity.

    he

    admis-

    sionofopportunityo makemore haneconomicocial contribution

    extends

    he

    range

    of

    trategic

    lternatives

    onfronted

    y

    the

    general

    manager.

    As

    we will

    ee,

    this

    omplication

    makes

    necessary theory

    of

    strategic

    ecision

    which

    includes but is not

    confined o the

    optimum ombination

    f market

    opportunity

    nd

    corporatere-

    sourceswhich onstitutes

    firm s

    conomic

    trategy.

    The

    problems ffecting

    he

    quality

    f

    ife n the

    ociety

    o

    which

    the

    ompany elongsmay

    be

    thought

    f

    s

    extendinghrough set-of

    spheres rom he worldcommunityo the firmtself. or multi-

    national

    firms

    he

    primary

    conomic

    opportunity

    o

    contribute o

    industrializationf

    underdeveloped

    ations

    replaces

    rresponsible

    exploitation.

    he

    potential

    or

    peace

    as well as

    economic

    develop-

    ment makes

    East-West

    trade under

    some

    conditions

    s

    much

    an

    issueof

    responsibility

    s

    of

    economic eturn.

    he

    maturing

    f

    world

  • 5/21/2018 Andrews Public Responsability in the Private Corporation

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    THE

    LARGE

    FIRM IN MODERN SOCIETY

    143

    way.

    We have already

    aid that

    esponsibility

    ntails oing

    arly s

    a

    matter

    f

    conscience

    what

    later

    may

    well be required

    by law.

    Voluntary esponsibilityas, however, arge dividends n

    public

    acceptance, ustomeroodwill,nd latitude reserved.

    At

    the

    national r common

    marketevel,the

    choiceof

    problems

    susceptible

    o

    constructivettention

    rom

    usiness irmss

    bewilder-

    ingly

    arge.National

    firms end

    to begin

    with the environmental

    consequences ftheir

    manufacturing

    rocessesr

    the mpact

    ftheir

    products

    ponthepublic.

    Thus

    theStandardOil

    Company

    fNew

    Jersey

    r General

    Motors

    has no doubt bout what

    o work

    n-the

    question

    hen s how

    much nd how fast.After uch

    a

    company

    as

    put tshouse norder rhasbegun longprogramo make tso, t

    may

    then

    take nterest

    n other

    public

    problems,

    itherwithin he

    context

    f

    philanthropic

    ontributionr through

    usiness

    perations

    which

    n

    essence

    eek

    out economic pportunity

    n

    socialneed. Once

    corporate

    oncern or

    ational

    roblems

    ike

    qual

    opportunity,

    ace

    relations,

    ducation,

    nd poverty

    s

    recognized

    s legitimate, he

    question

    ecomes

    how does

    a

    company

    ecide

    which

    nes

    t should

    work

    n.

    Besidesworld ndnationalproblems, third ategoryfconcern

    appropriate

    or

    all kindsof

    firms

    s

    the

    problems

    f

    the

    ocal com-

    munities

    n

    which

    he company

    perates.

    n

    the United

    Statesthe

    city

    has become

    the

    special

    focus

    of

    our

    national nterest. rban

    problems

    ike

    housing,

    nemployment,

    ubstandard

    medical care,

    ineffectiveducation,

    ampant gliness,

    nd defective

    ransportation,

    appeal

    to

    companies s

    the

    proper

    arena

    for conomic nd social

    actionbecause

    of their

    nearness

    nd

    compactness.

    ecause business

    cannotremainhealthyn a sickcommunity,heproblems f the

    city, espite

    heir omplexity,

    ill continue

    o dominate hesocial

    action

    of

    corporations.

    ncreasing ophistication

    ill

    make t more

    effectivehan

    t

    has

    been

    so

    far.

    Within

    he

    firm

    tself,inally, company

    as

    attractive

    pportunity

    for

    atisfying

    ts

    management s

    nterest

    n

    social

    responsibility.

    he

    quality

    f

    any company s

    resent

    trategy

    s

    always

    ubject

    o

    im-

    provement

    s

    new

    technology

    nd

    higher

    spirations

    ork

    ogether.

    Here as in every ther ategoryfsocial ssues, ecisions difficult.

    The kindof detached

    elf-criticism

    ssential

    o

    the

    perpetuation

    f

    responsible

    reedom

    s

    especially

    are

    within

    business.

    he

    proper

    role oftheboard

    ofdirectors

    n

    supervising

    his

    unction,

    ong

    since

    lost ight

    f,needsrevitalization.

    The actual

    quality

    of

    life

    n

    a

    business

    rganization

    urns

    most

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    144

    KENNETH R. ANDREWS

    ofconcern

    s importants

    to external

    onstituencies.t

    is as

    much

    matter

    f enlightened elf-interest

    s of

    responsibility

    o

    provide

    conditions ncouragingheconvergenceftheindividual s spira-

    tionswith hose f he

    corporation,

    o

    provide

    onditionsor

    ffective

    productivity,nd to

    rewardemployees

    or

    xtraordinaryerform-

    ance.

    The

    degree

    o

    which an

    organization

    s

    efficient,roductive,

    creative, nd capable

    of

    development

    s

    dependent

    n

    largepart on

    the maintenance f a climate

    n

    which he

    ndividual

    oes

    not feel

    suppressed,

    nd

    in

    which

    kind

    f

    freedom

    analogous

    o that

    which

    the

    corporationnjoys

    n

    a free nterprise

    ociety)

    s

    permitteds a

    matter

    f

    course.

    Over-regulation

    f the

    individualby corporate

    policy sno more ppropriatenternallyhanover-regulationfthe

    corporation y government.

    n the other

    hand,

    personal esponsi-

    bility

    s as

    appropriate

    o

    ndividual

    iberty

    s

    corporateesponsibility

    is to

    corporate

    reedom.

    THE

    PROBLEM OF CHOICE

    What the

    corporate trategist

    as

    before

    im to

    be

    concerned

    with,

    then, anges rom hemostglobalof theproblems fworld ociety

    to

    the

    usesoffreedom

    y

    a

    single erson

    n

    hisfirm.

    he

    problems

    f

    his

    country,ommunity,

    nd

    industryying

    etween

    hese

    xtremes

    make

    opportunityor ocial

    contributionxactly

    oextensive

    ith

    the

    range

    of

    economic

    opportunity

    efore

    him. The

    problem

    of

    choicemaybe

    met n

    the

    rea

    of

    responsibility

    n

    much

    he

    ame

    way

    as

    in

    product-market

    ombinationsnd

    in

    developing program or

    growth nd diversification.

    To guidethepolicy-makern privatebusiness, simplepracti-

    tioner s

    theory

    of

    general

    management

    has

    been

    developed.

    It

    postulates

    hat

    very irm,

    f t

    s

    notto

    be

    a

    ship

    adrift

    n

    economic

    currents ver which

    t

    has no

    control,

    must

    develop

    a

    corporate

    strategy,

    riented o the

    future,

    lexible

    nough

    o

    permit daptation

    but

    firm

    nough

    o

    establish

    unique

    character

    or

    he

    firm

    nd a

    durable definition

    f

    its

    business.

    This

    strategy

    s

    developed by

    matching corporate

    resources and

    distinctive

    ompetencesto

    imaginatively erceivedopportunityn the company smarket

    environment.his

    combination, perception

    f

    how

    best

    a com-

    pany s

    present

    nd

    potential

    esourcesnd

    capability

    an

    be

    applied

    to

    changing pportunity,

    s

    bound

    to

    be

    affected

    y

    the

    personal

    values

    nd

    aspirations

    f

    the

    managersmaking

    hedecision.

    What a

    companymight

    o

    in

    terms

    f

    available

    opportunity

    s

    matched

    with

  • 5/21/2018 Andrews Public Responsability in the Private Corporation

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    THE LARGE

    FIRM IN

    MODERN

    SOCIETY

    145

    fied

    not only

    by responsibility-in

    he case of a

    publicly-owned

    firm-to the shareholders

    ut

    by a consideration

    f what

    thecom-

    pany ought o do in the faceof theethical nd moralconcern re-

    viously

    escribed

    nthis aper. Since

    the dentification

    feconomic

    opportunity,

    hedetermination

    fcorporate

    apability,

    hepersonal

    values of the

    seniormanagement

    roup,and their

    aspirations

    o

    social

    responsibility

    ight ead

    in

    fourdifferentirections,

    econ-

    ciling

    he

    outcomes

    n sucha way as

    to leave

    thefirmconomically

    viable and its leaders

    unfrustrated

    onstitutes

    he

    art of strategic

    decision.

    Fromeventhis parereferenceo strategyormulation,tis clear

    thatthe choiceof avenues

    n which

    o participate

    n

    public

    affairs

    will

    be

    influencedythepersonal

    aluesof

    hemanagersmaking

    he

    decision.

    To

    be strategic

    ather

    han improvisatory,

    articipation

    must

    akeplace

    within set

    of ocial

    and economic

    bjectives

    hich

    reflects

    he

    company s efinition

    f

    tself otonly

    as an economic

    entity ut as

    a responsible

    nstitution

    n society.

    ts social

    action

    would nclude ssuesmost losely

    elated o

    theeconomic trategy

    f

    thecompany, o the expansion f ts markets,o the healthof ts

    immediatenvironment,

    nd

    to its

    ndustrynd

    internal roblems.

    The

    extentof

    involvement

    elates

    mportantly

    o the

    resources

    available.

    A

    company

    truggling

    o

    avoid

    bankruptcy

    ill

    omit

    contributions

    o

    good

    causes. A

    company

    asily able

    to

    meet ts

    dividend

    nd

    growth-in-earnings

    argets

    an

    be

    more

    generous

    ot

    only

    n

    its

    support

    f education

    nd other

    cceptable

    auses but

    to

    national

    and

    world

    issuesnot directly

    elated

    to

    its

    economic

    function.

    We

    lack

    space

    here

    to

    elaborate

    the doctrinewhich

    makes

    strategic

    he oncern or ocial

    responsibility

    hich

    as

    we

    saw

    earlier)

    is

    radically

    edefining

    he

    corporatemanager s

    iew

    fhisfunction

    n

    circumstances

    here

    reedom

    f hoice

    s

    open

    to him.We

    see

    that

    he

    needs

    to relate his firm s

    spirations

    o

    social responsibility

    o

    a

    predetermined

    trategy

    s explicit

    n its social

    as

    in

    its

    economic

    terms

    nd

    one

    presenting

    clear

    view

    of

    the

    kind

    of

    organization

    t

    intendsobe andthekind fpeople t willenrollnitsmembership.

    From

    this

    point

    of

    view,

    social responsibility

    ecomesstrategic

    corporate

    esponse

    o

    the

    needs

    of ociety.

    HARVARD

    UNIVERSITY

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    1

    Public Responsibility in the Private CorporationAuthor(s): Kenneth R. AndrewsReviewed work(s):Source: The Journal of Industrial Economics, Vol. 20, No. 2 (Apr., 1972), pp. 135-145Published by: Wiley-BlackwellStable URL: http://www.jstor.org/stable/2098241.

    Accessed: 01/09/2012 12:00

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