andrey ivanov resume feb 2015
TRANSCRIPT
ANDREY IVANOV Phone: 347-837-7905
[email protected] 2015 E 7th Street Apt. B11 Brooklyn, NY 11223
OBJECTIVE IT Internship involving IT Support, Programming, Database management, and/or Networking
COMPUTER SKILLS Technology: MS Visual Basic, C++, HTML, SQL Server, Cloud technology, TeamViewer, VMware, five9 Call Center, . Packages: MS Office: Word, PowerPoint, Excel, Access, Outlook, Visio, and SharePoint. Operating Systems; OS X, Windows 7, 8. IT Support: Active Directory, ticketing, printer troubleshooting, account management, network connectivity, OS imaging, upgrade, and recovery, driver installation, inventory tracking.
EXPERIENCE Longi Engineering New York, NY Level 1 Help Desk Specialist. Part-time employee October 2014 – December 2014
Have been taking calls from clients via Five9 software.
Performed printer troubleshooting, password resetting and shared drives connectivity by using TeamViewer and VMware (Virtual Desktop).
Have been creating tickets via MS SharePoint. NYC Payroll Administration New York, NY Technology Intern September 2014 – December 2014
Maintained 50 workstations and 10 printers on the office’s floor.
Performed Windows 7 Imaging.
NYC Human Resources Administration (Finance Office) New York, NY Technology Intern October 2013 – May 2014
Tested internal software related to financial operation by creating test cases.
Collaborated in process of implementation of internal contractual system with 2 senior developers.
Performed the computer station inventory by collecting the software and hardware data.
Performed Data analysis and insured proper structure of the Database in MS Access.
Setup the computer station by installing network connection, software and office equipment.
EDUCATION Bernard Baruch College, CUNY New York, NY Bachelor of Business Administration in Computer Information Systems June 2016 GPA: 3.16; Major GPA: 3.37 Related Coursework: Statistics, Object Oriented Programming, Data Base Management, Business Network and Communication, IT Audit.
Glazov State Pedagogical Institute Glazov, Russia Bachelor of Arts in Computer Education June 2008
PROJECTS Media Production Studio Database New York, NY Bernard Baruch College, CUNY December 2014 Term Project for Database Management System class. The Project is built on MS Access 2013 and includes creation of EDR Diagram, Data Input forms, reporting, and Macros and SQL programming. Form 5 New York, NY Finance Office of Human Resources Administration 2014 As a part of the Quality Assurance Unit conducted testing and reporting. The purpose of the project is to secure the chain of command in making contractual decisions involving external vendors.
Web-based Drawing Tutorial Glazov, Russia Glazov State Pedagogical Institute 2008 As a part of the team of 3 worked on the table structure using HTML. Extracurricular Activity Online participation in 2014 IBM Master of Mainframe Contest October 2014 – December 2014 Hands on experience in using the Emulator of zOS and Virtual Machine zVM based of LINIX OS via direct connection to IBM Enterprise Mainframe.
Language: Fluent in Russian