andy blumenthal presents the cio support services framework (cssf)
DESCRIPTION
How to leverage a new, comprehensive CIO strategic framework that is an extension of CTO Blumenthal\'s successful implementation of User- Centric EA at the Coast Guard and the Secret Service.TRANSCRIPT
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December 2009 Andy Blumenthal
The content in this presentation is my own and does not represent the views of my agency.
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“CIO’s know they live in a place best described as Crazy World. It’s a world where: ◦ expectations are off the charts, ◦ requirements are vague, ◦ commitments are tenuous, ◦ priorities shift, and ◦ responsibility is given with marginal authority.”
2 – Public CIO Magazine 2009
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82% of our projects are failing or considered seriously challenged
Behind Schedule
Over Budget
Not to Customer
Spec.
3 - The Standish Group 2009
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CIOs Estimated 34% annual attrition
Half of CIO’s let go every 21 months.
4 – Computer World 2004
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CIOs are in danger of being relegated to a support function because of lack of vision.”
-Silicon.com, April 2007
CEOs are looking for new ideas and they just don’t see them coming from the IT department.”
-Gartner, 2007
Most CIOs fail to convince top management that IT can transform business.”
-CIO Magazine, 2006
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Operations Strategy
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Vertically: ◦ Enterprise Architecture Board (EAB) ◦ Investment Review Board (IRB) ◦ Project Management Office (PMO) ◦ Systems Development Lifecycle (SDLC) ◦ IT Acquisition Review (ITAR) ◦ Information Systems Security Officer (ISSO) ◦ Configuration Control Board (CCB)
Horizontally ◦ Component/Agency ◦ Department
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Function Best Practices EA FEA, DODAF, TOGAF CPIC OMB A-130, COBIT PMO PMBOK CRM ITIL, ISO 20K ITS FISMA, NIST FIPS, ISO 17799 BPM Balanced Scorecard
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Strategic planning
only an exercise
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Governance seen as
compliance only
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Strategy Operations
Cyber Security
Applications
Infrastructure
Enterprise Architecture
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BPM
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We need a paradigm shift…
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National Defense University Information Resources Management College
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OCIO
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Better Strategic
Formulation
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Improved IT
Execution
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Commitment
Restructure
Resource/Fund
Training/Tools
Ongoing Focus
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Six Strategic CSSF Functions
will Exist
Will Work Together
Will Drive Improved
IT Operations
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“All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved. - Sun Tzu
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Andy Blumenthal [email protected]
http://TotalCIO.blogspot.com
http://UserCentricEA.blogspot.com
http://www.twitter.com/TotalCIO